Description
Summary:
Seeking a highly skilled Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design to deliver advanced technical solutions to enterprise and government clients.
Highlights:
1. Customer-facing role delivering advanced technical solutions for SharePoint
2. Fluent in English and Spanish, providing expert SharePoint guidance
3. Focus on optimizing on-premises and cloud-based SharePoint environments
**JOB SUMMARY** – We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design. In this customer\-facing role, you will work directly with enterprise and government clients to deliver advanced technical solutions, migrations, and optimizations for both on\-premises and cloud\-based SharePoint environments.
You will serve as a trusted advisor, providing technical expertise in architecture, deployment, troubleshooting, and best practices to help customers achieve business success with Microsoft technologies.
***We need someone fluent in both English and Spanish.***
**Responsibilities**
* Plan, deploy, operate, and optimize on\-premises, hybrid, and online SharePoint environments.
* Deliver technical workshops, training, and advisory sessions covering SharePoint Server and SharePoint Online.
* Analyze and troubleshoot complex SharePoint infrastructure and configuration issues, providing effective resolutions.
* Lead customer engagements focused on SharePoint migration, activation, and optimization.
* Collaborate with customer development teams, offering guidance on SharePoint development best practices.
* Automate and manage environments using PowerShell, CSOM, and related tools.
* Ensure system reliability, performance, and security across SharePoint and Microsoft 365 workloads.
* Support customers in implementing Microsoft 365 data governance, archiving, and backup strategies.
* Stay current on emerging Microsoft technologies and frameworks to guide customers in digital transformation.
**Qualifications**
* 8\+ years of experience in customer\-facing roles such as systems architecture, administration, operations, software support, or IT consulting.
* Proven experience delivering SharePoint technical support and consulting services to enterprise or government clients.
* Strong background in SharePoint infrastructure administration, deployment, and migration (on\-premises, hybrid, and online).
* Proficiency with PowerShell, SharePoint Client Side Object Model (CSOM), and Graph API.
* Knowledge of Azure infrastructure (IaaS, PaaS, SaaS), SQL Server configuration, and SharePoint DB maintenance.
* Familiarity with Microsoft 365 Archive, Data Security, and Governance solutions for SharePoint and OneDrive.
* Bachelor’s or Master’s degree in Information Technology or related field (or equivalent experience).
* Prior experience or exposure to Sharepoint Viva
* Excellent communication skills (written and verbal) with a strong customer focus.
**Preferred / Optional Skills**
* Advanced knowledge of SQL Server, Graph API, and Microsoft 365 Backup/Archive.
* Experience with Azure DevOps, GitHub, and CI/CD lifecycle concepts.
* Familiarity with Well\-Architected Framework and Cloud Adoption Framework principles.
* Experience with SharePoint Framework (SPFx), JavaScript, REST APIs, and custom development (including web parts).
* Relevant Microsoft Certifications in SharePoint or related technologies are a plus.
**\#WFH**
**\#LI\-Remote**
\#ConcentrixCatalyst