Job Summary: We are seeking a Collection Supervisor to design, configure, and optimize results-oriented digital management strategies within a 100% digital contact center. Key Highlights: 1. Design and optimize AI-powered automated collection strategies. 2. Hands-on learning in automation, AI, and digital collections. 3. A role with high potential for junior profiles interested in technology and data. At InteliBPO, we seek a Collection Supervisor who designs, configures, and optimizes results-oriented digital management strategies. We are a 100% digital contact center, with no human agents. Our work is based on bots, automation, data, and artificial intelligence to manage collections, sales, and customer service. What will you do? 1. Design and configure automated collection strategies. 2. Analyze customer and delinquency databases. 3. Optimize messages, workflows, and segmentation. 4. Measure and improve recovery results. 5. Prepare and present results to clients. 6. Use AI and automation. 7. Manage the project from start to finish. Who are we looking for? 1. Recent graduates or junior profiles with high potential. 2. Individuals interested in finance, data, and technology. 3. Creative, analytical, and results-oriented. Important: This role is NOT about supervising agents. Key Requirements: 1. Knowledge of the financial sector and/or collections. 2. Proficiency in Excel or Google Sheets. 3. Ability to analyze and present information. 4. Interest in or experience with AI tools. 5. Autonomy and results orientation. What do we offer? 1. Salary between $2,100,000 and $3,100,000. 2. Challenging commissions with no cap, tied to performance. 3. Hands-on learning in automation, AI, and digital collections. -Requirements- Minimum Education: High School Diploma / Secondary Education Less than 1 year of experience Keywords: resident, supervisor, assistant manager, responsible person, coordinator, manager, captain, collections, payment, collection