Job Summary: As a Benefits Specialist I, you will play a pivotal role in managing client relationships and administering various aspects of employee benefits. From assisting with disability claims to ensuring smooth Open Enrollment processes, your responsibilities will encompass a wide array of tasks aimed at supporting both the employer and the employees. Your meticulous attention to detail and proactive approach will be essential in delivering high\-quality service and ensuring compliance with benefit regulations. Responsibilities: * Client Relationship Management: Act as the primary point of contact for clients regarding benefit\-related inquiries and issues, always maintaining a professional and responsive demeanor. * Disability Claims Assistance: Assist employees with the disability claims process, providing guidance, collecting necessary documentation, and liaising with insurance providers to facilitate timely claim resolution. * Open Enrollment Support: Collaborate with the HR team to coordinate and execute the Open Enrollment process, including communication with employees, enrollment system management, and resolving any enrollment\-related issues. * Eligibility Management: Ensure accurate eligibility determination for new hires and employees undergoing status changes, updating benefit records accordingly. * Qualified Life Events (QLE) Processing: Handle Qualified Life Events promptly and accurately, facilitating necessary changes to employees' benefit elections. * Electronic Enrollment Management: Post electronic enrollments in Prism or relevant enrollment systems, verifying data accuracy and completeness. * Benefit Adjustment Creation: Generate benefit adjustments as needed, ensuring that employee benefit information is updated accurately in the system. Skills and Experience: **a) Personal Competencies** * Previous experience in benefits administration or a related HR role (US Based). * Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and employees. * Proficiency in HRIS systems, particularly Prism/Clientspace or similar benefits administration platforms. * Detail\-oriented mindset with the ability to manage multiple tasks simultaneously and meet deadlines. * Strong analytical and problem\-solving skills, with a proactive approach to identifying and resolving issues. * Ability to maintain confidentiality and handle sensitive information with discretion. * Willingness to adapt to changing priorities and learn new processes or technologies as needed. * Experience in Excel. * English – C1 **b) Technical Competencies** i) Academic* Bachelor’s degree in HR, Business, or other relevant degree OR 4 years experience in lieu of degree * English Level of a C1 ii) Experience * 1\-3 years experience in Benefits Administration US Based About Auxis: Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization. *Benefits** Health benefits including medical, vision, and dental. * Asociacion Solidarista * Training and development programs * Employee recognition program * Paid time off and family\-paid leave * Paid day off for your birthday!