Import Agent

Description

Job Summary: We are seeking an international trade expert who simplifies customs complexity for customers, ensuring rapid and efficient import clearance and delivering expert advisory support. Key Responsibilities: 1. Manages pre-arrival processes and notifies customers. 2. Reviews and validates customs documentation to ensure compliance. 3. Provides expert advice and maintains constant communication with customers. At DHL Express, we don’t just move packages—we move the world. If you’re passionate about international trade, operational challenges, and making everything flow seamlessly, this role is for you. We seek someone who transforms customs complexity into simple, successful experiences for our customers. **What will be your mission?** You will be a key player in the import clearance process, ensuring every shipment progresses swiftly, compliantly, and excellently. You’ll make every minute count, every document compliant, and every customer informed. **What you will do** * Manage pre\-arrival processes and notify customers * Review, validate, and ensure completeness of customs documentation * Timely request necessary documents and permits * Accelerate import clearance through proactive tracking * Identify risks and make decisions on critical cases * Provide expert advice and maintain constant communication with customers * Promote DHL solutions that optimize timelines and customer experience * Contribute to a collaborative, high-performance environment **What do you need to shine?** * Technician or graduate in International Trade, Business Administration, or related fields * \+2 years of experience in international trade or related areas * Intermediate/advanced English **Ready to move the world with us?** Apply now and join the team that makes DHL the world’s leading logistics company.