Account Executive I

Description

Job Summary: Manages assigned accounts and territories by handling sales and after-sales services for corporate clients with fixed and mobile digital portfolios to drive growth. Key Highlights: 1. Manages sales and after-sales services for corporate clients 2. Markets corporate plans and handles after-sales requests 3. Tracks installations and client account portfolios Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** Account Executive I **Role Objective:** Comprehensively manage assigned accounts or territories through end-to-end sales and after-sales management of existing and/or new corporate segment clients, leveraging the organization’s fixed and mobile digital portfolio to increase recurring revenue and market share. **Experience** Minimum 3 years of commercial experience, preferably in selling digital products and/or technology solutions (SD-WAN, UCaaS, Cloud, Cybersecurity) within the corporate segment. **Professional Education** Bachelor’s degree in Engineering, Administration, or related fields **Responsibilities** * Market corporate plans—both basic and advanced—to fulfill the Company’s defined sales processes for each service. * Handle after-sales requests from clients involving billing modifications, ensuring fulfillment of their requirements. * Track pending installations or services from the portfolio for clients, establishing agreements with relevant departments to expedite resolution. * Ensure client billings align with agreements made with the Company, reporting any discrepancies to the corresponding Service Executive. * Monitor client account portfolios to inform them proactively about potential service suspensions or terminations due to non-payment. * Prepare required reports to meet the Company’s information needs. * Act as auditor or perform audit-related tasks when assigned by the immediate supervisor, efficiently and promptly supporting the administration of associated commercial agreements. * Participate in implementation (when required) and compliance with policies and guidelines established by the Company for its normal operations and goal achievement. * Understand and apply regulatory frameworks applicable to the processes and procedures in which the role participates, as defined by the organization. * Perform other complementary functions assigned by the immediate supervisor. * Ensure adherence to best practices and applicable legal requirements of the Integrated Management System, oriented toward continuous improvement and operational quality. At Tigo we want to have the best, for this reason we look for qualified professionals who work to continue achieving our purpose of continuing to connect more and more Colombians. In our Company, our people are the soul of our company, who give their best and work with the premise that our clients are the center of everything we do. In addition, we are characterized because we are agile and disciplined, we work together for a purpose, we are drivers of change, we make a difference with the way we work and no matter what happens, our actions are guided by our integrity. At Tigo we make things happen the right way, always innovating in each of our actions and challenging the status quo. We are consistent and deliver results! If you want to be part of this great team, share your profile with us and find out about the available offers! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*