Soacha Account & Relationship Management Job Listings

Project Controls Specialist, Bogotá64841026695938120

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Service Delivery Manager64841026679939121

Indeed

Service Delivery Manager

**Job Title** Service Delivery Manager The **Service Delivery Manager (SDM)**, is the customer advocate, empowering the voice of the customer for technology, operational and security matters within Amadeus to meet customer demands and needs by: * partnering with the airline customers to keep the business services under continuous execution in a resilient, reliable, scalable, and secured production environment to accomplish zero or minimum disruption to business operations and performance * focusing on Operational Excellence, Customer Relationship and Customer Advocacy to increase Customer Satisfaction and Loyalty that benefits Amadeus to retain and extend the existing business and open new business possibilities and opportunitie * ensuring system stability and performance are maintained above the service level committed to the customers upfront in the sales process and review the performance with the customers on a regular basis * building strong customer relationships through continuous engagement and governance, addressing customer pain\-points and provide regular updates on the performance and continuous service improvements Depending on the size, complexity and strategic value of customer to Amadeus, the SDM can be assigned to 1 or multiple accounts. The SDM works hand\-in\-hand with the Account Manager and is an integral member of Central Delivery Services and Extended Account Teams. **Service Delivery Management** * Focal point for improving the Operational Performance (QoS) * Customer POC for operational topics: Stability, Security, Cloud Migration, Other Migrations \& Upgrades * Lead coordination with customers to identify \& recommend opportunities to improve operational processes \& training to ensure service excellence * Creates and owns the Operational slides shared with Extended Account Team \& the account for Steering Committee and Scorecard related reviews as requested **Service Level Performance Management** * Focal point for defining, measuring and reporting the Service Level Performance metrics each month * Key contributor to service credit calculation process * Referral point for SLA definition and metrics during contract drafting and signoff process * Lead monthly, quarterly, and yearly operational reviews to discuss the progress of Amadeus technology evolution, stability, security and process improvements. * Monitor and work closely with support and maintenance teams to minimize risk of breaches **Customer Service Plan** * Produce and maintain Customer Service Plan (CSP) * Contribute with content on support \& escalation processes related to Incident \& Service Request Management * Enrich \& optimize notification processes **Major Incident Management** * Respond to escalations and collaborate with leadership in managing communications for major incidents during working hours complementing CDS 24x7 support process * Act as the POC and actively participate in both internal and customer bridge calls during major incidents – including after\-hours oncall rotation. * Provide updates after incident recovery (IMR \& PIC) **General Case Management** * Provide guidance and a managerial escalation point to foster correct use of the incident and escalation processes * Serve as POC for customers and the Extended Account Team for concerns/pain\-points with the Case Management Process * Provide regular reporting and lead customer calls on case management and trends, ie Top 10 Calls * Escalation POC for operational matters when not progressing in accordance with customer expectations based on the procedures in the Customer Service Plan. **Technology \& Security Evolution** * Lead coordination with customers for technical upgrade/migration projects and security compliance efforts such as TLS, PCI, etc * Entry point for security and data breach topics **Change Management** * Key contributor to the yearly maintenance window planning * Represent the customer in Change Management meetings when needed * Customers’ POC and lead coordination for increase in traffic due to limited sales campaigns or special events * Participate in scheduled Change Request and Proposal meetings **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Technical Implementation Specialist (Onboarding Manager)64841018046593122

Indeed

Technical Implementation Specialist (Onboarding Manager)

### **Job Title: Technical Implementation Specialist (Onboarding Manager)** #### **Contractor Fee: $3,200 \- $3,500/month (USD)** #### **Work Arrangement: Remote** #### **Engagement Type: Independent Contractor** #### **Commitment: Full\-time (Approx. 45 hours/week)** ### **Company Overview:** Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team\-building experience and aim to help businesses leverage global talent. ### **About This Role:** We’re looking for a Technical Implementation Specialist to own the onboarding and technical setup of new clients or customers. This role sits at the intersection of onboarding, operations, and light technical execution. You’ll be responsible for ensuring smooth implementations by coordinating requirements, validating data, and handling basic scripting or data work when needed. This is not a pure engineering role, but you must be comfortable working with technical concepts, structured data, and troubleshooting issues independently. ### **Key Responsibilities:** * Own end\-to\-end onboarding and implementation for new clients or accounts * Gather requirements and translate them into clear implementation steps * Configure systems, integrations, or workflows based on onboarding needs * Work with datasets using SQL to validate, audit, or reconcile data * Use basic Python scripting for automation, data cleanup, or internal tools * Troubleshoot implementation issues and identify root causes * Coordinate with internal teams (engineering, ops, support) as needed * Maintain clear documentation, onboarding checklists, and status updates * Ensure implementations are completed accurately and on schedule **Software/Platforms/Tools:** * Python (basic scripting) * SQL * Google Sheets / Excel * Internal tools, APIs, or databases (training provided where applicable) * Project or task management tools (Asana, ClickUp, Monday, etc.) **Qualifications:** * At least 3 to 5 years of freelancing experience * 3\+ years of experience in onboarding, implementation, technical operations, or similar roles * Excellent oral and written English communication skills (C1 or C2 level) * Comfortable writing basic Python scripts and SQL queries * Strong understanding of data structures, workflows, and system logic * Excellent written and verbal English communication skills * Highly organized, detail\-oriented, and reliable with follow\-through * Comfortable working US business hours * Able to work independently in a remote environment **Shift Schedule****:** * Monday to Friday, 9:00 AM – 6:00 PM US CST

111411, Los Mártires, Bogotá, Colombia

COP 3,200-3,500/month

Patient Affairs and Public Affairs Manager64841005985665123

Indeed

Patient Affairs and Public Affairs Manager

**Main responsibilities / job expectations** **Patient advocacy responsibilities:** * Coordinate the design, execution, and monitoring of the local NPUR strategy, ensuring compliance with global policies, local regulatory requirements, and ethical standards. * Build strong, long\-term relationships with key Patient Associations and other Civil Society Organizations to strengthen their role in the decision\-making process. * Support Medical area in the interaction with Patient Associations. * In charge of internal processes related to sponsorship, partnership and grants in relation with Patient Associations and other Civils Society Organizations. **Public Affairs Responsibilities:** * Develop opportunities for dialogue on NHS with interlocutors and advocate for the sustainable evolution of the law in a transparent and ethical fashion. * Build strong, long\-term relationships with key stakeholders in both local and national government. **Communication Responsibilities:** * Lead the design and execution of integrated communication campaigns aimed at positioning IPSEN Colombia as an innovative and patient\-centric pharmaceutical company. * Support IPSEN Colombia's positioning campaign among key stakeholders in the healthcare system. * Coordinate with Commercial and Medical the adaptation/creation contents relevant for external audiences to update digital channels regularly * Ensure all Ipsen Colombia Digital platforms are updated and compliant with all internal and external regulations. * Support other areas in the design of communication plans * Monitor digital channels and traditional media in those therapeutic areas and/or topics that are priority for IPSEN Colombia * Support interaction with media and/or agencies, either from corporate or brand perspective * Support the identification \& communication of trends / opportunities / risks for IPSEN Colombia, its products and Therapeutic Areas through a regular environmental scanning. **Market Access Responsibilities:** * Build and maintain relationships with key stakeholders, including government agencies, payers, HTA bodies, and patient advocacy groups. * Identify, prioritize, and capitalize on business opportunities, generating strategies aimed at achieving the objectives of the Market Access area. * Lead the implementation of the strategies established by the different business units supported by the vision and needs of the payer in the key accounts under their responsibility. * Supports pricing strategies and contributes to financial planning and forecasting. **Corporate Social Responsibility (CSR)** * Support the design and implementation of CSR initiatives aligned to Global guidelines and local needs * Act as the Point of contact for CSR. **Knowledge, abilities \& experience** Education / Certifications: * BD in Communication, Public Affairs and Public Relationships (or similar). Experience: * 2\-3 years’ experience with patient affairs, public affairs, and communications, including social media and patients’ associations. * Experience in access to treatments, public policy, or rare diseases, and with competencies in patient program management, advocacy skills, and policy shaping. Languages: * English intermediate\-advanced level **Key Technical Competencies Required** * Understanding of Patients Affairs management * Understanding of Public Affairs \& Health Policies * Excellent writing skills

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

US Healthcare Recruiter64841006000898124

Indeed

US Healthcare Recruiter

**About Us** PathWell Health is a leading home health and hospice care provider in the U.S., dedicated to delivering exceptional patient care with compassion, innovation, and integrity. We empower our teams with advanced technology and efficient support systems that streamline care delivery, clinical documentation, and operations across multiple states. **About the Role** We are seeking an experienced U.S. Healthcare Recruiter to join our growing team at PathWell Health. The ideal candidate will have 1–2 years of proven experience in U.S. healthcare recruitment, a strong understanding of U.S. tax terms and work authorizations, and the ability to source, engage, and close qualified candidates effectively. This is a remote position requiring the ability to work during U.S. hours. Candidates must have an excellent command of American\-style English and be comfortable communicating with U.S.\-based professionals. **Key Responsibilities** * Manage the end\-to\-end recruitment process for U.S.\-based healthcare roles — sourcing, screening, interviewing, and onboarding. * Source candidates using platforms such as Indeed, LinkedIn, ZipRecruiter, Handshake, and professional networks. * Collaborate with hiring managers and account leads to understand specific role requirements and hiring priorities. * Evaluate candidates for both technical competencies and cultural alignment. * Negotiate offers, facilitate onboarding, and maintain accurate candidate records in the ATS. * Achieve weekly and monthly recruitment goals while ensuring a high\-quality candidate experience. **Required Skills \& Qualifications** * Bachelor’s degree or equivalent experience. * 1–2 years of experience in U.S. recruitment (preferably healthcare). * Strong understanding of U.S. hiring practices, work authorizations, and tax terms (W2, C2C, 1099\). * Excellent communication and interpersonal skills. * Experience using ATS systems and job portals. * Willingness to work in the U.S. Shift. **Preferred Qualifications** * Experience working with direct clients * Prior exposure to healthcare recruitment. * Goal\-oriented with strong time management skills. **What We Offer** * Competitive base salary plus performance incentives. * Remote work flexibility. * Exposure to U.S. healthcare and technology industries. * Supportive team culture and growth opportunities.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

Services Analyst

The Reference Data Services Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. **Responsibilities:** * Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams. * Identify opportunities for improvements to quality of data and client service levels * Acts as backup for manager * Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements. * Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** * 0\-2 years of relevant experience in client/counterparty/account data management within a global financial services organization * Good awareness of client needs/expectations * Financial services related qualifications (e.g. IAQ or similar) **Education:** * Bachelor’s/University degree or equivalent experience **Qualifications:** * **2\-4 years of relevant experience in client service role, call centers or similar** * Basic knowledge or interest about apps support procedures, concepts and of other technical areas. * Participation in some process improvements. * Previous experience or interest in standardization of procedures and practices. * **Analytical and troubleshooting skills****.** * Knowledge in banking applications * **Good interpersonal and communication skills, great teammate** * Demonstrated data analysis and intermediate/advanced Microsoft Office Suite skills * Proven self\-motivation to take initiative and master new tasks quickly * **Advanced English Level (Both Verbal and Written)** \- **Job Family Group:** Operations \- Services \- **Job Family:** Reference Data Services \- **Time Type:** Full time \- **Most Relevant Skills** Please see the requirements listed above. \- **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. \- *Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.* *If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* *View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

Manager Credit

PURPOSE \& OVERALL RELEVANCE FOR THE ORGANIZATION: Credit Managements main purpose is to manage and monitor the credit risk of the company towards its customers with the final aim to reduce the risk of A/R write\-offs to a minimum. As such CM has to continuously monitor the credit limits for the current customers, is performing credit investigations for new customers and determines a credit rating. In addition, CM is as well responsible for the collection of overdue invoices. This includes the co\-operation with lawyers, collection agencies and insolvency administrators. Finally, CM provides regular reporting on the development of bad debts, open items and DSO at customer level to senior management. KEY RESPONSIBILITIES: * Management of credit risk for Key Accounts, Field Accounts, Buying Groups and Promotion Customers + Formulate credit policies, procedures and practices governing overall credit operations + Perform credit investigations to determine a credit rating and terms for prospective accounts + Continuously monitor the development of credit limits and customers’ credit\-worthiness + Stop deliveries in case of potential insolvency or overdue situation of customers + Block customers in case of insolvency and /or legal cases + Ensure that the write\-offs of receivables will be kept to a minimum * Cash collection + Collection of debts, including cooperation with lawyer, collection agencies and insolvency administrator + Manage disputes with customers + Playing an active role in the credit note and returns handling + Ensure speedy resolution of payment deductions and communication with Customer Service + Agree payment schedules with customers * Reporting and analysis + Aging analysis + Bad debts development + Open item development + Forecast of customers payments per month * Verify that the customer’s credit notes made by the Marketing and Customer Services Teams are applied to the correct accounts. * Leadership of Credit Management Team KEY RELATIONSHIPS: * Key Accounts Managers * Order Management Team * GBS * External Clients KNOWLEDGE SKILLS AND ABILITIES : * Experienced in job and fully qualified/trained * Combined broad theoretical and practical knowledge incl. company policies and practices * Strong competence with various tools, procedures, etc. REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS: * 5 years experience AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR. COURAGE: Speak up when you see an opportunity; step up when you see a need.. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow\-through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. **AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.** **– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –** **BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.** JOB TITLE: Manager Credit BRAND: LOCATION: Bogota TEAM: Finance STATE: Dist COUNTRY/REGION: CO CONTRACT TYPE: Full time NUMBER: 538184 DATE: Dec 9, 2025

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Technical Account Manager64840992571649127

Indeed

Technical Account Manager

**Contract Type:** Temporary WAH **Location:** Bogotá \- //BOGOTA **Date Published:** 12\-18\-2025 **Job ID:** REF37887R Company Description: **About Sutherland:** Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market\-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland *Unlocking digital performance. Delivering measurable results* Job Description: The Support Technical Account Manager is a trusted advisor to clients and will provide both proactive and reactive support ensuring alignment with the Client’s priorities and business objectives. The TAM is responsible for maintaining a strategic relationship across all client business units influencing tactical activities to drive service excellence for designated accounts. The CS TAM will be required to have a solid understanding in the Solutions deployed at their designated clients and ensure maximum value is achieved from the solutions. You will be the primary interface between the Clients and support organizations while managing critical issues, problems and requests related to escalations and missed expectations. The TAM is an extension of the Support Management Team focused on escalation management, technical communication, driving resolution and technical best practices. **Responsibilities:** * Understand the full solution \& 3rd party integrations for designated accounts. * Analyze support activity and SR trends for the assigned accounts ensuring SLAs are met, customer satisfaction is achieved and/or provide recommendations to close gaps. * First point of escalation for designated accounts for support process issues not resolved by the standard process. * Facilitate problem resolution across internal teams, driving actions, communication and RCA/Best Practices. * Establish relationships and effectively communicate with key members of Client’s technical team including management personnel. * Identify barriers to product adoption and partner with appropriate and Client teams to optimize Client success. * Develop, implement and maintain standard practices for designated accounts aligned with the Global TAM operating model. * Oversee transition phase from Client Services to Client Support (documentation and report review, completed project sign\-off, documented acceptance, updated internal sites with hand off materials)\- Ensure Day 2 readiness and Success. * Act as Back up for Support Managers as directed. * Mentor and coach Engineers from a technical and relationship perspective. * Communicate and advocate client requirements and concerns to product management team, R\&D and other internal stakeholders. * Lead Root Cause/Best Practice sessions with Clients and internally as required. As a 24x7x365 organization, shift work, holidays and on\-call responsibilities may be required as well as occasional travel to client sites. Qualifications: * 5\+ years of experience in a technical service, technical support or technical service delivery environment with high customer interaction. * At least 1 or 2 years of experience in client\-facing roles such as: + Technical Account Manager + Program Manager + Project Manager + Incident Manager + Situation Manager * Experience of cloud operations is preferred. * International Client experience preferred. * Degree in computer science, engineering or work equivalence. * Possess excellent organizational and communication skills. * Strong ability to use facts and data to influence decisions. * Experienced in how to prioritize and make appropriate decisions. * Proven ability to meet deadlines and maintain quality standards. Experienced in managing client’s expectations Additional Information: This is a Hybrid position (2 days at the office, 3 days at home) in our North Point Offices.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

Account Executive

Position: Account Executive Responsibilities: \-Identify client needs and resources, and recommend appropriate services and products. \-Follow up with clients after the sale to resolve issues, ensure satisfaction, and provide technical support for products. \-Gather and update information on market conditions, employer goods and services, and competitor offerings. \-Prepare quotations, sales terms, warranties, delivery dates, and delivery schedules. \-Implement marketing strategies in accordance with the organization’s situation and administrative processes. \-Promote sales to clients. \-Identify and contact potential clients. \-Perform related duties. Knowledge: \-Marketing and advertising \-Customer service Skills: \-Reading comprehension \-Assertive communication \-Critical thinking \-Interpersonal relationships \-Service orientation \-Judgment and decision-making Salary: $2,000,000 \- $2,800,000 Remote work in Bogotá Monthly payment Monday to Friday, 8 a.m. \- 6 p.m. Position type: Full-time, indefinite-term

111411, Los Mártires, Bogotá, Colombia

COP 2,000,000-2,800,000/year

Associate - Account Management64840980146818129

Indeed

Associate - Account Management

**Contract Type:** Temporary WAH **Location:** Bogotá \- //BOGOTA **Date Published:** 12\-17\-2025 **Job ID:** REF38151X Company Description: **About Sutherland** Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market\-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland *Unlocking digital performance. Delivering measurable results.* Job Description: We’re looking for a skilled **Senior** **Data Consultant** to join our **Value Realization Services (VRS)** team. In this role, you’ll collaborate with NICE Business Consultants, Sales Executives, Customer Success Managers, and Clients to deliver impactful, data\-driven solutions that optimize contact center operations. This is a **senior, highly technical, hands\-on role** focused on architecting, developing, and automating scalable data solutions; driving advanced analytics; optimizing databases and pipelines; and unlocking measurable value from NICE products. If you have deep expertise in **SQL, Python, databases**, and a mindset for **automation and optimization**, this role is for you. Qualifications: * Bachelor’s degree in business, Computer Science, Mathematics, Engineering, or related analytical field, or equivalent practical experience. * **Senior\-level expertise in SQL** — advanced joins, window functions, optimization, stored procedures, performance tuning. (Snowflake, Azure, PostgreSQL, MySQL, Oracle, etc.) * **Advanced proficiency in Python**, with experience building production\-ready automation scripts, ETLs, or analytics tools. * Strong hands\-on experience with databases (Snowflake, Azure SQL, PostgreSQL, MySQL, Oracle, etc.) including schema design, performance tuning, and query optimization. * Experience with data modeling (dimensional \+ relational) and building scalable data architectures. * Exceptional analytical, communication and presentation skills. * Self\-motivated and proactive with the ability to work autonomously and to adapt in a fast\-paced environment. **Preferred Experience (Plus):** * Hands\-on experience with cloud platforms * Experience with GitHub * Experience with Snowflake * Any Cloud or Power BI experience, courses, or certifications. * Experience working directly with clients and business partners. * Domain knowledge in contact center Workforce Management, IVR and routing, Performance Management, Back Office Management, Process Automation (Robotics), or Quality Management solutions.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Account Development Sales & Trade Hub648409801638411210

Indeed

Account Development Sales & Trade Hub

**Job Description** As an Account Manager for Sales \& Trade Hub at NIQ, you will be responsible for driving commercial success for a recently acquired, innovative solution that connects manufacturers with distributors. This role is key to expanding our presence in the supply chain and trade marketing ecosystem across our Andean Cluster (Colombia, Peru and Ecuador). You will act as a strategic partner to fast moving consumer goods (FMCG), alcoholic beverages, home electronic and home appliances clients, helping them leverage our platform to gain visibility into inventory flow, pricing, and sales performance across the distribution chain. You will be part of a growing vertical (Mtrix) and work closely with cross\-functional teams to ensure successful implementation and client satisfaction. Key Responsibilities * Achieve sales quota that has been defined for our Sales \& Trade Hub solution in the cluster of countries under your responsibility * Lead commercial efforts for a new supply chain solution targeting manufacturers and distributors. * Identify and engage key stakeholders in fast moving consumer goods (FMCG), alcoholic beverages, home electronic and home appliances companies to promote the value of our platform. * Translate complex supply chain data into actionable insights for clients. * Collaborate with internal teams in Brazil and other markets to ensure successful onboarding and training. * Support geographic expansion of the solution across our Andean Cluster. * Build and maintain strong client relationships, ensuring long\-term satisfaction and retention. **Qualifications*** 5–8 years of experience in sales, trade marketing, or supply chain roles within FMCG or retail industries. * Proven experience selling to manufacturers and understanding distributor\-retailer dynamics. * Strong knowledge of supply chain processes and commercial planning. * Experience in consulting or working with data\-driven solutions is a plus. * Excellent communication and stakeholder management skills. * Fluent in Spanish and English. * Background in trade marketing or commercial strategy. * Familiarity with platforms like Dunnhumby, Neogrid or similar data/insight providers. **Additional Information** **Our Benefits** * Flexible working environment * Volunteer time off * LinkedIn Learning * Employee\-Assistance\-Program (EAP) **About NIQ** NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state\-of\-the\-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100\+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn \| Instagram \| Twitter \| Facebook **Our commitment to Diversity, Equity, and Inclusion** At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news\-center/diversity\-inclusion

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Customer Support Representative (E-commerce) – Remote | Day Shift | Full-time648409801792011211

Indeed

Customer Support Representative (E-commerce) – Remote | Day Shift | Full-time

Location: Work From Home – Accepting candidates from Bogota, Cali, or Medellin Schedule: Monday to Friday, 9:00 AM – 6:00 PM (Colombia Time) About the Company Our client is a fast\-growing, Australian\-based global intimates brand dedicated to creating beautifully designed lingerie that inspires confidence and empowers its community. As they rapidly expand their global customer base, they are seeking a passionate and detail\-oriented Customer Support Specialist to deliver an exceptional, high\-quality, and thoughtful service experience. You will be joining a supportive, collaborative team that is helping to build a high\-impact, globally recognized brand. Why You’ll Love Working With Us * An indefinite contract that includes all the Colombian government benefits. * 2 paid Family Days. * 3 additional Paid Time Off per year. * Private healthcare with dental insurance for the employee and one dependent. * Computer will be provided. * 1 birthday leave \+ birthday cake. * Filta starter kit. * First\-day lunch and regularization whim. * Welcome and anniversary gifts. * Monthly social activities. * End of year meeting \+ hamper. * Year\-round employee support by the Experience Team. * Unlimited sessions with Filta wellness professionals. * Office occasional access. What You’ll Be Doing Reporting directly to an Australia\-based manager, you will be part of the Customer Experience team, contributing to e\-commerce operations and overall brand success. As the frontline of the customer experience, you will support our US customers and ensure every interaction is reflective of the brand's high standards. Your key responsibilities will include: * Managing daily customer inquiries across platforms like Gorgias and other social platforms (Facebook Messenger). * Supporting e\-commerce operations using Shopify, handling orders, returns, exchanges, and account concerns. * Troubleshooting shipping and delivery issues, which includes carrier follow\-up and order investigations. * Assisting with backend e\-commerce tasks, such as ensuring accuracy for product uploads (titles, descriptions, imagery, variants). * Representing the brand's voice with a warm, approachable, and solution\-focused attitude in all communications. * Responding promptly to online chat and customer messages in real\-time. What You’ll Bring To thrive in this role, you should be self\-motivated, highly organized, and committed to world\-class customer service. * *Experience:* Proven experience with Gorgias or similar customer support/ticketing systems. * *E\-commerce Proficiency:* Confidence and hands\-on experience using the Shopify platform. * *Communication Skills:* Strong written communication skills with a friendly, positive, and professional tone. * *Problem\-Solving:* Excellent problem\-solving abilities, particularly related to logistics, shipping, and complex order issues. * *Work Style:* Highly organized, detail\-driven, and capable of juggling multiple tasks effectively. * *Experience:* Familiarity with a returns management system like Loop Returns or similar program. Bonus Points For * Knowledge or prior experience with Okendo, Klaviyo, Cin7, or WMS systems. * Experience contributing ideas and supporting initiatives for a rapidly expanding global brand. Ready to Apply? We’re excited to meet you. Click Apply, upload your CV, and complete our brief questionnaire.Want to fast\-track your application? Connect with Andrea Pérez at p.andrea@filtaglobal.com Important: This role is open to Colombian citizens only. Applications must be submitted in English Job Type: Full\-time Work Location: Remote

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

COMMERCIAL PROFESSIONAL648409794859531212

Indeed

COMMERCIAL PROFESSIONAL

**COMMERCIAL PROFESSIONAL** At Funsebas, we are opening a call for applications for the position of Commercial Professional – Resource and Strategic Alliances Manager. We seek professionals with solid experience in securing financial resources, who are goal-oriented and committed to the organization’s growth. **Purpose of the Position** To manage the acquisition of financial, technical, and in-kind resources to ensure the foundation’s sustainability, by developing strategic alliances with companies, public entities, development partners, donors, and other key stakeholders aligned with the organization’s mission and social impact. **Main Responsibilities** * Design and implement resource acquisition and financial sustainability strategies. * Identify, manage, and strengthen strategic alliances with companies, public entities, development partners, and donors. * Develop and present value propositions aligned with the foundation’s programs and projects. * Monitor and retain partners, ensuring long-term relationships. * Participate in networking spaces, events, and social business matchmaking sessions. * Prepare management reports, results summaries, and improvement opportunity analyses. **Requirements** * University degree in Business Administration, Marketing, International Business, Economics, or related fields. * Minimum 2–4 years of experience in commercial roles, business development, alliance management, consultative sales, or resource acquisition. * Prior experience in social organizations, NGOs, foundations, or social impact projects. * Demonstrated experience in: donor and strategic partner management, negotiation and agreement closing, presentation of commercial or social proposals. Location: Bogotá, D.C. – Antonio Nariño District Contract Type: Service Agreement – Salary to be agreed upon Immediate hiring! Send your CV to: talentohumano@funsebas.org Email Subject: Application for Commercial Professional Position. Position Type: Full-time Workplace: On-site

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Data Management and BI, Manager, GOC648409680828171213

Indeed

Data Management and BI, Manager, GOC

**About WPP Media** WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP \& WPP Media's shared core values: * Be **Extraordinary** by *Leading Collectively* to *Inspire transformational Creativity.* * Create an **Open** environment by *Balancing People and Client Experiences* by *Cultivating Trust*. * Lead **Optimistically** by *Championing Growth* *and Development* to *Mobilize the Enterprise*. **Role Summary \& Impact** In this role, you will partner closely with Client Analytics, internal Planning, and Investment teams to manage performance data and develop custom reporting dashboards. Looking for a team player who understands the nuanced details of media plans and has a strong technical background to support unique data management and visualization needs. You will deliver dashboards that support internal and client teams in understanding the efficiency and effectiveness of media performance and capture key optimization updates and recommendations. **Key Responsibilities** * Lead dashboard development for all paid media activity on the account * Manage and mentor the MMD Reporting team (starting with two Senior Analysts) * Ensure data integrity across all reporting outputs and maintain a deep understanding of the reporting technology stack and the nuances of the available data (lookback windows, event triggers, audience definitions, etc.) * Manage and identify data gaps that require manual entry, escalate to investment teams, and collect, QA, and process returned manual data. This includes initiating the data collection process, communicating any data QA issues, and working with teams to resolve those issues. * Facilitate tactical measurement set up to ensure smooth reporting (measurement tagging, floodlight setup, naming conventions, etc.) * Work closely with investment teams (search, social, TV, etc.) to gather data requirements and set up real\-time reporting/budget pacing dashboards * Field ad hoc requests from internal teams for new dashboard features and visualizations * Manage status sheets to keep clients and internal teams appraised of projects **Requirements** * Bachelor's degree in Marketing, Advertising, Economics, Computer Science, Information Systems, Business Analytics, or related field with 3 – 5 years of work experience in measurement and analytics strategy applicable to marketing and/or media * Experience with International Media and/or Global markets desired. * Knowledge of Digital Media, Marketing/Advertising industries highly preferred \- Agency experience is a plus. * Experience with building dashboards in Tableau (of other data visualization tools) is required; knowledge of visual techniques for data analysis and presentation is a plus, * Experience with Alteryx for business logic design required * Experience working in Cloud environment (Azure, GCP), * Experience working with SQL required, experience with Python/R a plus, * Experience working with digital data from ad serving platforms (e.g., Google Campaign Manager, Other ad servers), campaign planning tools (e.g. Prisma, MediaOcean), website analytics software (e.g. Adobe Analytics, Google Analytics), paid search engine marketing data sources (e.g. Adwords, Marin, …) and others is strongly preferred, * Comprehensive understanding of media metrics (e.g., impression, CTR, CPM, GRP, CPV etc.), Measurement analytics, Quantitative business measures (LTV, ROI, Effectiveness, etc.), Statistics (Correlations, sample sizing, t\-value etc.) * Desired familiarity and/or interest in statistical/data mining concepts and methods (e.g., OLS, Logit, time Series, etc.). * Ability and comfort with presenting work in virtual meetings or within small groups. * Strong speaking and written professional communication skills. * Strong analytical, critical thinking, and problem\-solving skills. * Proficiency in Microsoft Office software such as Word, PowerPoint, and Excel (ability to work with macros, advanced formulas, pivot tables). * The ability to thrive in a fast\-paced and deadline\-driven environment, strategic thinker \& doer, curious and excited to learn, high sense of accountability and ownership and collaborative with a partnership mindset. **Life at WPP Media \& Benefits** Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media \& WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in\-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day and , and more. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. **This position is in a Remote or Hybrid Work Modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad.** Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy\-policy ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted. \#LI\-GOC Please read our Privacy Notice for more information on how we process the information you provide.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Customer Services – Colombia (International Logistics)647486475256331214

Indeed

Customer Services – Colombia (International Logistics)

**Customer Services – Colombia (International Logistics)** We are seeking to hire **2 people** for the Customer Services role, focused on client service and commercial and operational support in international logistics. If you are interested in a dynamic environment with constant interaction with clients and internal teams, this challenge may be right for you. **Job Objective** To serve as the liaison between clients and operations, ensuring agile and high-quality service. This role contributes to customer retention, operational continuity, and revenue growth through follow-up and opportunity identification. **Key Responsibilities** * Contact and follow up with active and inactive clients. * Identify commercial opportunities and coordinate meetings for the sales team. * Support the first shipments of new clients and manage operational incidents. * Maintain updated databases, reports, and management records. **Associated Goals** * Schedule at least 20 meetings per month for the commercial team (KAM). * Contact each assigned client at least once every 10 days. * Contribute to achieving revenue and customer retention targets. **Required Profile** * Degree in International Business or related field. * ***Minimum 1 year*** **of experience in international freight forwarding agencies —** ***MARITIME, SHIPMENTS, ETC.*** * Organized, empathetic, proactive profile with strong communication skills and a results-oriented mindset. **Conditions** * Base salary: **COP $2,000,000 + statutory benefits + performance-based commissions**. **Application** Send your CV to **seleccion@grupops.cl** Subject line: **Customer Services – Colombia** Position type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 2,000,000/year

Indeed

KAM Supervisor

Doctoralia is the world’s leading platform connecting Healthcare Specialists with Patients through our website and applications. We are a SaaS company providing solutions to digitize the healthcare sector and make healthcare experiences more human. The Supervisor’s responsibilities are: * Supervise the implementation, adoption, and ongoing use of expansion products. * Ensure specialists achieve clear KPIs for success (visibility, traffic, bookings, positioning, content, campaigns). * Design customized strategies to maximize client results. * Prevent churn by creating protocols for at-risk clients. * Audit the sales pipeline. * Implement strategies to improve conversion and reduce friction in the funnel. * Coordinate commercial strategy across different products (M360, FC, and NOA). * Develop renewal tactics based on results, insights, and ROI. * Supervise critical cases and support closing strategic renewals. * Propose process improvements for expansion, adoption, and follow-up. * Consolidate market and customer insights to drive product evolution. * Minimum 3 years in consultative sales, KAM, or expansion roles. * Minimum 1 year leading sales or key account teams. * Experience working with digital products or SaaS. * Proficiency in consultative negotiation and sales techniques. * Experience in performance analysis and funnel management. Desired: * Experience in healthtech, digital marketing, or agencies. * Experience managing VIP / high-value client portfolios. * Advanced proficiency in acquisition, traffic, positioning, or content KPIs. * Indefinite-term employment contract. * Base salary plus performance-based commissions. * On-site work (offices located at Calle 100 and Autopista Norte). * Birthday leave day. * People Pass meal vouchers. * Prepaid medical insurance

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Technical Account Manager (LATAM - Colombia)647486475415061216

Indeed

Technical Account Manager (LATAM - Colombia)

**About Gladly:** Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world's most customer\-centric brands, including Crate \& Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences.Gladly was built for B2C leaders who refuse to compromise on operational efficiency or experience. With Gladly, every conversation feels uniquely tailored and instantly responsive, emotionally intelligent and operationally precise, deeply personal and effortlessly scalable. At the heart of our simply powerful platform is Gladly Customer AI —uniquely designed to maintain a single, continuous conversation across all channels while striking the perfect balance of technology and human connection. Learn more at www.gladly.ai. **What you'll do** * Understand customer's business goals in order to drive the adoption and optimal use of Gladly's suite of products. * Lead in the design and continuous optimization of AI workflows using prompt engineering and third party integrations. * Proactive Check\-ins \& Implementation: Conduct regular check\-ins with customers, providing actionable suggestions for improving their use of the product, and ensuring effective implementation of new features and functionalities\- Solutioning \& Troubleshooting: Be the go\-to expert for navigating complex customer situations, providing guidance and innovative solutions to ensure customer success. * Customer Feedback \& Product Advocacy: Collect and analyze feedback from customers, identifying trends across pricing, metrics, and product functionality. Provide actionable insights to Product, Engineering, and leadership to drive continuous improvement in Gladly's offerings. * Proactive Engagement \& Risk Mitigation: Collaborate with Customer Success Managers (CSMs) to track progress against business goals, surface risks, document blockers, and ensure alignment on timelines and expectations. QBRs \& EBRs: Participate in Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs) to provide updates, review progress on large initiatives, and ensure customers' needs and goals are being met with the Gladly platform. **What we're looking for** * Technical Expertise: Strong understanding of SaaS platforms, JSON, REST APIs, and Webhooks particularly in customer service or retail technology. Proven ability to quickly learn and adapt to new products and communicate their value to customers. * Experience: Minimum of 3\-5 years in a technical account management, solutions engineering, or support engineering role, preferably in a SaaS or customer service\-related environment. Experience with enterprise clients is a plus. * Problem\-Solving \& Solutioning: Ability to solve complex technical challenges, including handling unique or "out\-of\-the\-box" customer requests. * Client\-Focused Communication: Exceptional English communication skills, both written and verbal, with the ability to convey complex technical details in a customer\-friendly manner. Comfortable leading discussions and providing insight in high\-stakes settings such as QBRs, EBRs, and executive\-level meetings. * Data\-Driven \& Analytical: Proficiency in analyzing customer data and generating actionable insights from key metrics, usage patterns, and market trends. Experience in creating and sharing data\-driven reports that influence both product and customer strategies. * Collaborative Mindset: Ability to work cross\-functionally with teams like Product, Engineering, Sales, and Customer Success to ensure alignment, solve problems, and advocate for the customer's needs. * Project Management \& Prioritization: Strong project management skills, with experience balancing multiple high\-priority initiatives, coordinating with internal teams, and ensuring timely execution of customer\-focused deliverables. **Compensation** Equivalent of US$48,000 to $54,000 in local currency. ### **Why Join Gladly?** At Gladly, we're not just building software—we're transforming an industry. We take a people\-first approach, both in our product and our culture. When you join us, you'll enjoy: * Competitive salaries, stock options, and comprehensive benefits * Generous paid time off, parental leave, and home office stipends * A fully remote work environment with opportunities for in\-person team gatherings * A strong commitment to professional growth and an inclusive workplace where diverse perspectives thrive At Gladly, we believe in challenging the status quo, celebrating grit, and striving for excellence. We thrive as a team by embracing transparency, collaboration, and a customer\-first mindset. If this role excites you but you don't meet every qualification, we still encourage you to apply. Diverse perspectives and experiences are the cornerstone of our success.

111411, Los Mártires, Bogotá, Colombia

COP 48,000-54,000/year

Junior Social Media Specialist647312859764491217

Indeed

Junior Social Media Specialist

**Given that this position requires English proficiency, we are only considering CV's provided in English. Thank you, and we look forward to your submission!** **About Olly Olly** Ready to roll up your sleeves and help transform local marketing forever? At Olly Olly, we're blending technology and real\-world expertise to empower businesses across the U.S. like never before. We believe small businesses are the backbone of our economy. That's why we're on a mission to provide them with tools, strategies, and insights that help them rank higher, generate high\-quality leads, get calls and reviews, and, above all, grow sustainably without the hassle. The Olly Olly platform complements our hands\-on service perfectly: it's no\-nonsense, easy\-to\-use software that helps local businesses streamline operations and contact management, drive leads, stabilize cash flow, and maximize revenue with minimal effort so they can reclaim their time to focus on what they do best. **Our Vision** We aim to be the ultimate all\-in\-one platform for small business growth, allowing owners to manage every part of their business efficiently and effortlessly. Our journey began as an agency, and we've already helped thousands of clients succeed. Now, we're embracing an exciting new chapter: becoming a SaaS\-first company. By combining hard\-earned human expertise with AI and automation, we're creating affordable solutions that give business owners peace of mind while driving measurable success. **Why We Need You** *Are you passionate about staying ahead of the curve in social media trends and their impact on empowering small businesses' online presence?* We are seeking a creative and experienced Junior Social Media Specialist to join our team and contribute to developing captivating content for our clients' social media profiles. In this role, you will be responsible for researching target audiences and crafting social campaigns that enhance our clients' reach and engagement. Ensuring consistency in text and image content across all platforms is of utmost importance. A successful Jr. Social Media Specialist at Olly Olly embodies curiosity, adaptability, excellent communication skills, and a strong business acumen. This individual possesses innate talents in copywriting, graphic design, community engagement, behavioral psychology, and identifying new avenues for enhancement. **The Impact You'll Have** * Plan, schedule, and publish social media posts for client campaigns across multiple platforms, including Facebook, Instagram, and LinkedIn. As our account portfolio grows, you will be part of a ramp\-up process and will manage 100 to 150 accounts * Set and execute social media and communication campaigns aligned with client marketing strategies. * Maintain active lines of communication in synergy with client\-facing roles, such as Account Managers, Account Coordinators, and more. * Stay updated with changes in social platform updates and modifications, ensuring maximum effectiveness. Research and propose new ways to attract and engage customers. ✅ **What We Really Need From You** * 3\+ years of experience in roles related to Social Media. * A Bachelor's degree in Marketing, Communications, or an equivalent field (not a requirement). * Advanced English skills, both written and verbal * Demonstrated experience in creating and publishing content on platforms such as Facebook, Instagram, LinkedIn, as well as on Google My Business. * Working experience with Design Software (Canva or other) * Familiarity with Slack, G Suite, WordPress, and AI\-powered tools (preferred, not required) **What You'll Love About Working at Olly Olly** * **Salary: USD $600 per month** * **Flexible work: 100% remote, with core hours for seamless collaboration.** * Schedule: 8am to 5pm Monday\-Friday US EST (Eastern Standard Time) * **Work\-life balance: Generous PTO, including 15 vacation days and U.S. holidays.** * **Growth\-oriented culture: Join an inclusive, international, and innovative team where your contributions make a tangible difference.** **Why Choose Us?** Join us during this pivotal transition as we transform from an agency to a human\-centric SaaS provider. Your ideas, strategies, and solutions will directly impact the success of small businesses. And our own growth! Let's shape the future of small business growth together! Apply now to join a team that's as committed as they are supportive of each other. **Diversity and Inclusion at Olly Olly** At Olly Olly, we celebrate differences in background, culture, abilities, and perspectives because diversity drives innovation and creativity. Your voice matters here; it really does! And your unique perspective will help us shape the future of small business growth.

111411, Los Mártires, Bogotá, Colombia

COP 600/month

Customer Success Specialist (Independent Contractor)647051215004181218

Indeed

Customer Success Specialist (Independent Contractor)

**Job title:** Customer Success Specialist Wolfram, creator of Mathematica, Wolfram\|Alpha and Wolfram Language, is looking for a Customer Success Specialist who will help craft our customer\-success strategies, build strong relationships with customers and collaborate with cross\-functional leaders internally to deliver consistently excellent customer experiences. The ideal candidate is passionate about using analytical skills to identify problems, find solutions and improve relationships. **Responsibilities** * Owning the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention and satisfaction * Establishing relationships as a trusted and strategic advisor to help ensure the continued value of Wolfram's key products and services * Developing and maintaining customer\-success strategies and best practices * Communicating effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share what has been learned * Contributing to developing, improving and maintaining customer\-success metrics and data * Serving as the day\-to\-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices and documenting both * Onboarding new clients and guiding them through product setup, training and initial usage to ensure successful adoption * Conducting regular check\-ins and business reviews with customers to assess progress, gather feedback and discuss future goals * Reviewing the customer journey, determining how it's supported and using a consultative approach to help clients overcome issues and achieve their goals * Facilitating interaction and workflow among project team members to ensure timely deliverables * Collaborating, problem solving and strategizing with team members on upcoming client meetings * Preparing documentation or training materials for clients as needed * Analyzing trends in CSAT and other scores to identify areas for improvement * Working with the sales and marketing teams to boost customer referrals and develop case studies * Managing customer escalations and ensuring issues are resolved quickly and effectively **Qualifications** * Proficiency in English with excellent written and verbal communication skills * Two to three years of experience in communications, sales, account management or customer success * Strong skills in strategic planning and project management * Analytical and process\-oriented mindset * Ability to work effectively across multiple departments in a deadline\-driven environment * Active team player, self\-starter and multitasker who can quickly adjust priorities **Preferred qualifications** * Bachelor's degree or equivalent in a technical or scientific field * Excellent problem\-solving skills * Experience in programming, applied mathematics, data science and/or machine learning * Knowledge of project management tools * Potential and interest to grow into a customer success manager role **Location:** Fully remote and seeking candidates from Argentina, Chile, Colombia, Ecuador, Mexico and Peru **Job type:** Full time (40 hours per week)/Independent Contractor **Reporting to:** Manager of Wolfram Technology Group Wolfram is an equal opportunity employer and values diversity at its company. Women, people of color, members of the LGBTQ community, individuals with disabilities and veterans are strongly encouraged to apply. Job Type: Full\-time Work Location: Remote

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

LOCAL CONTENT MANAGER

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers. From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well\-being, and life beyond work. Responsibilities : EDUCATION, EXPERIENCE \& CERTIFICATIONS BASIC REQUIREMENTS:* Bachelor's degree or higher; preferably in Business, Communication or Journalism. * At least 3 years of relevant experience in copyediting, graphic design/layout/art direction and journalism/business writing * Strong local language communication skills (both written and oral) * Solid English communication skills (written and oral) * Strong Project Management Skills * Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe Acrobat * Internet savvy/effective research skills * Willing to work local business hours for the geography they support KEY ROLES \& RESPONSIBILITIES / KEY JOB FUNCTIONS: I. Manages the end\-to\-end workflow of local content management.* Builds, creates and/or uploads local content in the database. * Reviews coordinator submissions from completed proposals to approve pieces that can be uploaded to the database. * Reviews local content available in the database to ensure everything is updated. * Establishes relationships with SMEs and agree on timelines for updating the pieces in the database. (assign specific SMEs) * Applies effective tagging of database entries * Facilitates meetings with the coordinators to review status and gather updates to and feedback on RFP content. * Rewrites ad hoc content as necessary. II. Manages all the local administrative tasks related to the database.* Manage accounts for existing Qvidian users within the local sales team and SME team. * Be the primary resource person in training local personnel on how to take full advantage of the capabilities of Qvidian (the current proposal automation system) including but not limited to: using Basic, Browse and Advanced Search, assigning, viewing and answering questions, and proposal project entry and management. * Do basic troubleshooting for Qvidian end user issues and escalate the user’s technical issues to the Qvidian Tech Support team for timely resolution, if necessary. * Provide timely notification to the users of Qvidian system updates and upgrades, planned maintenance and downtime * Drive Quality and Continuous Improvement Initiatives * Work with management to drive continuous improvement initiatives that will address concerns on improving productivity, efficiency and operational excellence. * Work with management to develop the proposal desk's quality control process to ensure that the Bid Managers are meeting the requirements. The Local Content Manager’s (LCM) main responsibilities are to build and customize the local RFP (Request for Proposal) content and proposal templates (geo\- and/or country\-specific answers to typical RFP questions) as well as ensure it is comprehensive, correct, compliant, compelling, and up\-to\-date. All content needs to be updated in the content management system. The LCM will translate and maintain versions of Global content in the local language and provide technical support and training on the features of and updates to the content management tool. Provides support for In Country Reviews (ICR) (the review of translated marketing documents) to fix translation problems and major/critical errors by using a web\-based tool for reviewing the translations. How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Sales Manager, Enterprise647051214519051220

Indeed

Sales Manager, Enterprise

**Sales Manager** ----------------- Full\-Time · Remote (ET Hours) · Competitive Compensation · High\-Growth, Venture\-Backed SaaS Startup ### **About the Company** We’re a fast\-growing, venture\-backed startup headquartered in New York, building enterprise software that empowers global brands to manage over $1M in annual ad spend. As we scale, we’re growing our go\-to\-market team to accelerate long\-term growth and market impact. ### **Role Overview** As **Sales Manager**, you’ll lead a high\-performing team of Account Executives and play an active role in driving pipeline, closing strategic deals, and shaping our revenue strategy. Reporting to the Head of Revenue, you’ll help build a scalable, metrics\-driven sales engine that thrives in a fast\-moving startup environment. ### **Key Responsibilities** * Lead, coach, and develop a team of quota\-carrying AEs * Generate outbound pipeline and support full\-funnel enterprise sales * Analyze call and deal performance using Gong.io to improve outcomes * Collaborate with Marketing and Product to fine\-tune messaging and GTM strategies * Track sales activity and forecast performance in Salesforce and HubSpot * Own and close strategic enterprise deals * Contribute to hiring, onboarding, and scaling a world\-class sales team ### **What We’re Looking For** * 6\+ years in enterprise SaaS sales, with 2\+ years in a sales leadership role * Proven success coaching teams to exceed quota in high\-growth settings * Experience managing complex deals with multiple stakeholders and $100K\+ ARR * Proficiency in Salesforce, HubSpot, Gong.io, and modern sales tech * Background in ad tech, marketing analytics, or data platform sales * Excellent communication skills and business acumen * Ability to work Eastern Time Zone hours ### **Bonus Points** * Experience launching or expanding sales at an early\-stage startup * Familiarity with selling to marketing, analytics, or data teams

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Customer Success Account Manager647051214680331221

Indeed

Customer Success Account Manager

**Overview** With over 17,000 employees worldwide, the mission of the Customer Experience \& Success (CE\&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE\&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Are you the tech\-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real? As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end\-to\-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** **Customer Relationship Management:** * You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. **Customer Success Leadership and Customer Strategy and Growth:** * You will listen to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account. * You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. **Customer Success leadership \- Delivery and program Management:** * You will support the delivery of program planning and customer\-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed\-upon customer outcomes and account priorities to deliver ongoing customer success. * You will initiate conversations with customers to connect customer objectives and the current Microsoft portfolio of work in the customer account. Adopts the organizational and customer success strategy and ensure you align Microsoft technology and services with the customer goals and objectives. * You will meet consumption milestones as you track adoption and usage of Microsoft products and services, work with customers to identify areas where adoption could be improved and takes action to drive usage while you develop and leverage an * Understanding of retention and churn in their customer portfolio to begin identifying potential opportunities where retention may become an issue. **Qualifications** * Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4\+ years customer success, solution delivery, practice management, customer\-facing consulting, or portfolio management experience + OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3\+ years customer success, solution delivery, practice management, customer\-facing consulting, or portfolio management experience + OR equivalent experience. * 3\+ years of relevant work experience within customer industry. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process**.**

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Jr. Manager, Controllership LATAM647051213707541222

Indeed

Jr. Manager, Controllership LATAM

We are a global team of 6,000 visionaries, doers, and makers. Our portfolio of more than 25 brands touches lives in over 50 countries. Together, we reimagine good mornings and endless summers, beauty and connection, self-confidence and determination. Position Summary The Junior Manager, Controllership is responsible for the general accounting process for the LATAM entities, managing the monthly close, overseeing monthly G/L account reconciliations, and preparing monthly, quarterly, and annual reports. The successful candidate will be self-motivated, proactive, and possess excellent technical skills, with the ability to think analytically while demonstrating strong interpersonal skills necessary to interact with multiple business partners across various levels of the company—including personnel supervision. The Junior Manager must not only execute accounting and reporting processes but also drive process improvement, internal control compliance, and act as a business partner for commercial and operational teams. Universal Accountabilities 1. Act as a liaison between local markets and the regional or corporate controllership function. 2. Provide financial analysis and reports to commercial, supply chain, and operations teams. 3. Present results and financial insights to senior management in English and Spanish. 4. Identify opportunities to automate manual processes and improve reporting efficiency. 5. Provide commentary and actionable insights for management review. 6. Continuous improvement mindset and focus on quality and efficiency. 7. Teamwork and cross-functionality across countries/areas. 8. Conflict resolution and decision-making in ambiguous environments. 9. Ability to manage multiple priorities. 10. Plays an integral role in the accounting general process and analysis. 11. Works with his/her supervisor on special projects, as needed. 12. Partners with other members of the Organization in LATAM on cross-functional initiatives. 13. Provide reasonable assurance on the reliability and timeliness of monthly financial reports for the Cluster as well as accounting reports required by the market. 14. Assure proper financial statement disclosures and presentation according to local accounting principles (International Financial Reporting Standards – IFRS) and US GAAP. 15. Ensure the accounting records for all operations of the company are registered properly, according to generally accepted accounting rules and institutional procedures. 16. Ensure submission of quarterly and annual corporate reports. 17. Oversee internal controls and ensure adherence to company policies and procedures. 18. Identify process improvements and develop new procedures and control implementation. 19. Responsible for maintaining reconciliation of General Ledger vs. Sub-Ledger and ensuring reliable monthly Balance Sheet account analysis with commentary on variances. 20. Review and assure that all journal entries are made correctly under accounting principles and Corporate Policies and properly approved by the ASL. 21. Leadership of the external audit process for the Cluster. 22. Responsible for all local compliance requirements for the Cluster. 23. Ensure submission of the necessary information to the Outsourced Service Vendor to perform Tax Declaration and FAS 109. Required Skills and Experience * Bachelor’s degree: Finance, Business Administration, Economics, Industrial Engineering. * Strong command of IFRS, US GAAP, and local GAAP principles. * Experience: Commercial experience, Trade Marketing experience, knowledge of finance and accounting principles. * Accounting or Finance degree. * Minimum 5 years of experience in Finance. * Minimum 2 years of experience in Controllership areas. * Fluent in English, both spoken and written. * Strong change management capabilities. * High level of self-motivation. * Energetic, tenacious. * Critical thinking. * Results-oriented. Preferred Skills and Experience * Experience in CPG/FMCG companies. * Technical knowledge of SAP services. * Excel: Advanced. * BI: Intermediate. Working Relationships * Finance. * Sales. * Trade Marketing. * Accounting. * Accounts Receivable. For more information on how We Make Useful Things Joyful, visit www.edgewell.com #INT Edgewell is an equal opportunity employer, and we prohibit discrimination on the basis of age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other legally protected status under applicable federal, state, and local laws.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Partner Business Manager646939839773451223

Indeed

Partner Business Manager

Overview: **The Partner Business Manager 3** is responsible for driving business growth with strategic partners within the company's global partner ecosystem. This position focuses on developing and executing partner business plans, enabling partner success, driving revenue growth, and aligning go\-to\-market strategies to achieve shared business objectives. Responsibilities: * Serve as the primary business point of contact for assigned partners (e.g. global systems integrators regional resellers ISVs or cloud providers). * Act as the internal advocate for partners ensuring mutual success and alignment with company objectives. * Develop and execute joint business plans that drive pipeline growth revenue and customer adoption. * Track and report on key performance metrics including bookings pipeline contribution and partner\-led opportunities. * Collaborate with sales and marketing teams to execute partner go\-to\-market initiatives campaigns and events. * Drive enablement to ensure partner sales and technical teams are equipped to position and sell our SaaS solutions. * Support joint account planning co\-selling engagements and deal execution across field and inside sales teams. * Provide feedback on partner needs competitive insights and market trends to influence strategy and product roadmap. * Manage partner performance through data\-driven insights QBRs and continuous business reviews. * Mentor coach train and provide feedback to other team members; may provide feedback to leadership on technical abilities of team. Basic Qualifications: * Bachelor's degree or equivalent experience * Experience in Channel sales or partner business management at a SaaS company * Microsoft Windows and Office proficient * Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact * Strong organizational multi\-tasking and time management skills * Strong collaboration skills applied successfully within team as well as with all levels of employees in other areas * Strong Microsoft Excel skills * Strong leadership sound judgement and business acumen skills * Strong facilitation and project management skill * Strong interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department * Strong data gathering interviewing and analytical/problem solving skills * Strong critical thinking and problem solving skills * Strong ability to use original thinking to translate goals into the implementation of new ideas and design solutions * Self\-motivated with the ability to manage projects to completion with minimal oversight * Able to thrive in a fast paced deadline driven environment * Strong attention to detail * Demonstrated ability to influence motivate and mobilize team members and business partners * Strong ability to develop and use engaging informative and compelling presentation methodologies * Strong ability to handle sensitive information with discretion and tact * Strong ability to establish rapport and gain the trust of others; effective at gaining consensus * Ability to work independently and in a team environment * Ability to coach mentor and provide feedback to team members in a timely manner * Strong knowledge of systems administration * Strong knowledge of Microsoft Operating systems and products * Up to 50% travel time required

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Product Prototype Developer646938881774091224

Indeed

Product Prototype Developer

**Position Profile** **Job Title:** Product Prototype Developer (Front-End) **Overview** We are a global company at the heart of the creator economy. We drive the future of brands, talent, and digital platforms through technology products that connect creativity, artificial intelligence, and purpose-driven content. Our team operates with an international outlook and an entrepreneurial mindset, building experiences that transform how creators collaborate with the world. Here, every idea matters: we value innovation, strategic design, and talent that pushes the boundaries of what’s possible. Joining us means becoming part of a company that combines impact, technology, and creativity to shape the new global digital ecosystem. We seek curious minds passionate about design, technology, and communication—individuals eager to grow rapidly, learn within a multicultural environment, and build products that leave a lasting mark. If innovation moves you and the power of creativity inspires you, this is your place. The Prototype Developer will work closely with design and product teams to turn ideas into functional demos, interactive screens, and simulations that embody the product vision. They will leverage artificial intelligence tools to accelerate development and optimize code or visual components. **Key Responsibilities:** · Implement functional prototypes based on UX/UI designs. · Support front-end development of websites, demos, and micro-products. · Collaborate with designers and product managers to ensure visual and interaction fidelity. · Integrate foundational components such as authentication, forms, workflows, and animations. · Apply artificial intelligence tools for code generation, review, and optimization. · Maintain testing environments for internal validation and executive presentations. **Requirements, Education, and Experience:** · Bachelor’s degree in Computer Engineering, Digital Media, or Software Engineering. · Knowledge of front-end development, web standards, and rapid prototyping. · Ability to interpret design systems and visual guidelines. · Interest in AI applied to development, code generation, and process automation. · Ability to work in interdisciplinary teams and under Agile methodologies. · Recent graduate or currently in the final year of studies. · Desired knowledge and/or experience in Cloud Code programming. **Personal Skills:** · Creativity and flexibility. · Excellent problem-solving, communication, and teamwork skills. · Entrepreneurial mindset and adaptability to a dynamic, product-oriented environment. Employment Type: Full-time, Permanent

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Sales Development Representative646711338106891225

Indeed

Sales Development Representative

**Name of the Role:** Sales Development Representative **Location:** LATAM (Remote) **Working Hours:** 8:30 AM – 5:30 PM CST, Monday to Friday **Salary:** 1800 \- 2500 USD **Employment Type:** Independent Contractor **About the Company** Jairus Marketing is a full\-service marketing agency that partners with healthcare businesses to drive measurable growth through data\-driven marketing strategies. With a strong commitment to innovation and accountability, we serve our clients through marketing excellence and transparent results. **About the Role** We are looking for a proactive and highly organized Sales Development Representative (SDR) to support our sales function and help drive pipeline growth. In this role, you will manage inbound and outbound lead activities, maintain accurate CRM data, assist with sales materials, and collaborate closely with cross\-functional teams to support revenue goals. This position is ideal for someone who enjoys research, communication, and operational excellence. You will be a key partner to the sales team, helping ensure that every prospect interaction is well informed, timely, and aligned with our company’s brand and goals. **About You** You are detail\-oriented, organized, and motivated by helping a sales team succeed. You enjoy research, communication, and managing structured processes. You thrive in a fast\-paced environment and are comfortable working independently while supporting multiple stakeholders. **1\. Lead \& Prospect Management** * Follow up with inbound leads promptly and professionally. * Qualify new leads and assess fit before passing them to the sales team. * Research potential prospects and gather intelligence on target accounts. * Segment and maintain prospect lists for campaigns or outreach efforts. * Nurture cold leads through emails, calls, or social touchpoints. **2\. CRM \& Data Management** * Maintain and update CRM records, including contacts, accounts, deals, and notes. * Ensure all sales data is accurate, complete, and actionable. * Create and manage automated workflows, reminders, and pipeline notifications. * Generate reports on sales activity, pipeline health, and key metrics. * Track conversion trends, deal velocity, and campaign performance. **3\. Sales Collateral \& Presentation Support** * Assemble and customize proposals, pitch decks, and sales presentations. * Maintain updated sales collateral, templates, and case studies. * Collaborate with marketing to ensure consistent messaging and brand standards. * Prepare one\-pagers, email sequences, and targeted client materials. **4\. Administrative \& Operational Support** * Schedule meetings, demos, and calls for the sales team. * Manage contract logistics, approvals, and signature collection. * Maintain internal sales documentation, playbooks, and templates. * Occasionally support client events, webinars, or lead\-generation campaigns. **5\. Prospecting \& Outbound Support** * Conduct research to identify new opportunities or target accounts. * Assist in outbound email, social, or phone campaigns under sales leadership direction. * Use tools such as LinkedIn, ZoomInfo, Apollo, or similar for prospecting. * Track prospect engagement and support ongoing outreach efforts. **6\. Reporting \& Analytics** * Generate weekly and monthly sales activity and pipeline reports. * Analyze sales performance, lead sources, and conversion metrics. * Provide insights and recommendations to improve sales strategy. * Monitor KPIs and identify gaps or opportunities in the sales process. **7\. Cross\-Functional Collaboration** * Work closely with marketing to align campaigns with sales initiatives. * Ensure smooth lead handoffs to account managers. * Collaborate with operations or finance teams on quoting, contracts, or billing needs. * Suggest process improvements to increase sales efficiency and effectiveness. **Requirements** * 3 \- 4 years in sales support, sales operations, SDR, or a similar role. (Experience in a B2B marketing agency is a plus.) * Strong organizational skills with high attention to detail. * Excellent written and verbal communication skills. * CRM experience required; HubSpot * Comfortable with prospecting, research, and data management. * Strong analytical skills with the ability to interpret trends and metrics. * Self\-motivated, proactive, and able to work independently. * Comfortable working in a fast\-paced environment and within a small team.

111411, Los Mártires, Bogotá, Colombia

COP 1,800-2,500/month

Commercial Planning Analyst - Fixed Term 10 months646629146718731226

Indeed

Commercial Planning Analyst - Fixed Term 10 months

COMMERCIAL PLANNING ANALYST (KEY ACCOUNTS) DEPARTMENT : Sales DIRECT REPORTING LINE : Sr. Key Account Manager LOCATION: Bogotá PURPOSE \& OVERALL RELEVANCE FOR THE ORGANIZATION: Maximize KPIs performance of the Top accounts through: * An optimum sell in planning based on historical sell out data * A perfect product distribution per store * Generate relevant insights in order to take on\-season decisions KEY RESPONSIBILITIES: * Provide the Key Account Management team with reliable sell out and market data in order to support business decisions * Responsible for sell out data maintenance integration with partners and internally through BI * Assure a correct planning of the presale and product distribution to guarantee a correct assortment for each Point of Sale in order to maximize sell out performance * Provide our top accounts with sell out analysis that allows a better decision\-making process and sustainable growth with our brands * Tool generation which purpose is to identify reorder opportunities across the wholesale customers based on SO and stock levels. * Plan and execute the necessary projects to achieve the objectives of the adidas strategy in the key accounts * Guarantee, in alignment with the key account and trade marketing management, optimum monitoring and performance of stock and sell out in main points of sale * Tracking performance of targets achievements in accounts in scope * To measure performance on own predefined KPIs + Sell out + Sell In + Market Share * To monitor and report on customers KPIs + Sell out per sqm + Stock + Months of Stock + Stock Turnover + End Margin + ROI KNOWLEDGE SKILLS AND ABILITIES : * University degree or equivalent education required * Broad and deep theoretical understanding of job function REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS: * 1 – 3 years experience * Advanced English level * Proficiency in Excel and ideally PowerBI AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR. COURAGE: Speak up when you see an opportunity; step up when you see a need.. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow\-through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. **AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.** **– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –** **BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.** JOB TITLE: Commercial Planning Analyst \- Fixed Term 10 months BRAND: LOCATION: Bogota TEAM: Sales STATE: Dist COUNTRY/REGION: CO CONTRACT TYPE: Full time NUMBER: 537766 DATE: Nov 25, 2025

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

Service Leader

Club located outside Bogotá – North Zone, is seeking the best human talent, with excellent personal presentation, service-oriented attitude, communication skills, dynamic and proactive personality, and outstanding interpersonal relationship management. Objective: To provide comprehensive table service. Education: High school diploma, with knowledge in**:** Customer service, table and bar service training, basic dining and banquet etiquette, food handling certification, and minimum 6 months of experience as a cashier or waiter. **Employment Conditions:** * **Contract Type:** Fixed-term contract * **Work Schedule:** Wednesday to Sunday, with 2 days off during the week (Monday and Tuesday). * **Payment Method:** Biweekly * **Salary:** $1,773,000 plus statutory benefits + additional benefits + tips Position Type: Full-time

VW8M+M8 Chía, Cundinamarca, Colombia

COP 1,773,000/year

Ecommerce Account Manager – Remote (Prepaid Medicine)- Indefinite Term Contract646278464332821228

Indeed

Ecommerce Account Manager – Remote (Prepaid Medicine)- Indefinite Term Contract

Location: Work From Home –Accepting candidates from Bogota, Cali or Medellin. Schedule: Monday to Friday, 10:00 AM – 7:00 PM COL Salary: 5M\-11M COP based on Experience. About the Company Join a full\-service digital marketing agency with a fun, collaborative, and global team. Their focus is on generating real results for ecommerce clients and helping their team members grow their skills. They operate with a "results\-first mindset". They’re now looking for an Ecommerce Account Manager (part of the Client Strategy team) to help strategize and drive digital marketing campaigns for a subset of clients and support a core group of clients. Why You’ll Love Working With Us * An indefinite contract that includes all the Colombian government benefits (13th\-month salary, unemployment insurance, interest on unemployment insurance, health care service, pension, labor risk administration, 15 vacation leaves per year of service). * 5 additional Paid Time Off per year. * Private healthcare with dental insurance for the employee and one dependent * You will be required to use your own computer for the role. What You’ll Be Doing You’ll be part of the Client Strategy team , working in lockstep with Marketing Directors to ensure marketing plans are built, executed, and delivered on schedule, on brand, and achieve clients' goals. Your key tasks will include: * Developing a deep understanding of the client's brand, personas, company, goals, and competitive landscape. * Creating and managing campaign calendars based on the client strategy. * Building marketing briefs and collaborating with internal teams (email, paid media, brand) to ensure deliverables achieve client objectives. * Leading client meetings to communicate strategy updates, field client questions, and ensure critical information is relayed between the client and internal team. * Reviewing client deliverables for quality assurance, ensuring alignment with the client's brand, preferences, strategy, and goals. * Managing and overseeing the execution of ecommerce campaigns for smooth, error\-free launches. * Identifying, analyzing, and interpreting data to create strategies that improve new and ongoing marketing campaigns. * Building client reports and communicating campaign results to stakeholders. * Working with Marketing Directors to distill monthly marketing plans into achievable tasks, understanding requirements, and accurately assigning time estimates. * Owning deliverable deadlines, including managing team capacity, to ensure marketing deliverables are completed on schedule. * Supporting Marketing Directors with task execution to ensure client needs are met What You’ll Bring * 3–5\+ years of hands\-on ecommerce marketing experience creating and driving campaigns. Experience in digital marketing, paid search/social, email marketing, SMS, content marketing, and social media. * Proven track record of executing successful ecommerce marketing campaigns (paid, email, etc.). * Superior communication skills, both internal and client\-facing. English C1 Ability to work effectively with a variety of internal teams and business groups (Creative, Media, Technical Delivery Specialists). * Strong eye for brand and design. * Hands\-on experience with marketing tools such as Meta, Google Analytics, Klaviyo, and Shopify. Bonus Points For * Agency experience Ready to Apply? We’re excited to meet you. Click Apply, upload your CV, and complete our brief questionnaire. Want to fast\-track your application? Connect with Andrea Pérez at p.andrea@filtaglobal.com or LinkedIn. Important: This role is open to Colombian citizens only. Applications must be submitted in English. Let’s build something great together! Job Type: Full\-time Work Location: Remote

111411, Los Mártires, Bogotá, Colombia

COP 5,000,000-11,000,000/year

Specialist Customer Service646278464487701229

Indeed

Specialist Customer Service

PURPOSE \& OVERALL RELEVANCE FOR THE ORGANIZATION: To support the Wholesale business to achieve sales and market strategy objectives To ensure a reliable, adequate and competitive customer service level for all adidas and Reebok Key Accounts KEY RESPONSIBILITIES: * Recording and managing all types of orders (e.g. pre\-orders and re\-orders, contracts, call\-off orders, off\-price orders, direct shipments) * Managing the customer order books, ensuring it is always updated according to the customer’s and company’s needs and requirements, including the monitoring of electronic receipts for errors and correcting these errors using the tools provided (e.g. SASnet, EDI, missing article master data), revising fulfilment vs customer purchase orders, and shifting OB between ship\-to’s * Acting as key contact for customers’ inquiries about order and delivery status, change requests, returns and claims, with communication through telephone, email, and customers’ B2B portals * Compiling various order\-related analyses and reports at the request of customers, sales reps or other related internal teams, concerning customer’s open order book \& order conversion, returns and claims tracking, monitoring of cancellations and credit/delivery blocks, launches, pre\-pack promotions, etc. * Forwarding new customer set\-ups and customer master data change requests from customers and sales team to CMD managers in Finance * Special Handling coordination for new enquiries and changes * Processing returns and complaints in line with the policy regulations while cooperating intensively with internal and external logistics partners (forwarding companies, inbound and outbound, warehouses), as well as with Finance and the insurance department * Extensively tracking forwarded deliveries and package deliveries and initiating escalation in the event of delays and irregularities * Support Sports marketing in processing of promo orders KEY RELATIONSHIPS: * Wholesale team * Supply team * Wholesalers KNOWLEDGE SKILLS AND ABILITIES : * University degree or equivalent education required * Broad and deep theoretical understanding of job function REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS: * 0\-2 years experience AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR. COURAGE: Speak up when you see an opportunity; step up when you see a need.. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow\-through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. **AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.** **– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –** **BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.** JOB TITLE: Specialist Customer Service BRAND: LOCATION: Bogota TEAM: Sales STATE: Dist COUNTRY/REGION: CO CONTRACT TYPE: Full time NUMBER: 537963 DATE: Dec 4, 2025

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary