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Job Summary: This role seeks a bilingual agent to provide administrative support to law firms and medical providers in the U.S., handling calls, scheduling, and documentation with professional communication. Key Highlights: 1. Key administrative support to law firms and medical providers in the U.S. 2. Opportunity to improve your English while working in a friendly environment. 3. Team appreciation and value placed on team members' opinions within a growth-oriented environment. **Join Our Team as a Bilingual Agent!** **Job Type:** Full-time (40 hours/week) **Contract:** Indefinite-term contract **Schedule:** Monday to Friday **Work Mode:** In-person **Location:** Bogotá D.C., Cundinamarca **Salary Range:** $2,850,000 **Job Description:** As a Bilingual Agent, you will be a key contributor in providing administrative support to law firms and medical providers in the United States. Your responsibilities will include: * Professionally answering calls in English. * Managing calendars and scheduling appointments. * Organizing and managing documentation. We seek a candidate with conversational English proficiency who demonstrates polite and professional communication, both over the phone and via email. If you are passionate about customer service and organization, this is the place for you! **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among doctors and lawyers in the U.S., aiming to employ 1,000 people in Colombia by 2026\. Our mission is to help these professionals find hardworking and motivated staff in Colombia. **Why Choose Profesor X?** * An excellent work environment where everyone is friendly. * Competitive salary and balanced working hours. * Opportunity to improve your English while working. * We value every team member and their opinions. * A growth-oriented environment where you can be part of our story. **Performance Goals:** * Execute all administrative responsibilities with attention to detail and efficiency. * Provide support to team members and clients via calls and emails. * Maintain professional and organized communication. * Perform data entry and manage documents confidentially. **Key Skills and Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking ability. * Effective collaboration and analytical mindset. * Attention to detail and problem-solving skills. * Positive attitude and professionalism in customer service. * Ability to work independently with minimal supervision. **Education and Experience:** * Minimum English level B2 (bilingual). * High school diploma required; technical or university education preferred but not mandatory. * No prior experience required; paid training provided. **Physical Requirements:** Ability to sit at a desk and work on a computer for extended periods. **Benefits:** * Paid training. * No weekend work. * 40-hour workweek from Monday to Friday. * 6 vacation days after completing the first 6 months. * Health insurance (EPS), pension, severance pay (Cesantías), bonus (Prima), and access to family compensation fund (Caja de compensación familiar). **We’re excited to meet you!** If you’re looking for a place where you can grow and develop your skills, we look forward to your application! Job Type: Full\-time Work Location: In person
