Job Summary: This role actively participates in the digital evolution of mobile applications, enhancing workflows and user experiences from a functional and user-centered perspective. Key Highlights: 1. Participate in documenting user stories under agile methodologies. 2. Collaborate effectively in agile ceremonies with the development team. 3. Contribute to developing simple, intuitive, and consistent solutions. **Operations** **Location** Bogota, Colombia **Language** English **Summary** ----------- Main Responsibilities: 1. Participate in documenting user stories under agile methodologies, contributing ideas and observations to improve functional understanding of requirements. 2. Actively participate in agile ceremonies (Scrum), collaborating effectively with the development team and sharing relevant observations regarding the backlog. 3. Support execution and tracking of functional and user testing across different environments (UAT and BETA), ensuring proper functionality of implemented developments. 4. Track work and agreements with UX/UI and content teams on defining user-centered experiences, ensuring visual and terminological consistency across all workflows. 5. Provide support in documenting reported issues (bugs or functional incidents) across various environments or by teams. 6. Support tracking of activities for the testing team.**Description** --------------- **Purpose of the Role** ========================= To be an active contributor to the digital evolution of Avianca and LifeMiles mobile applications, bringing a functional and user-centered perspective to continuously improve app workflows and experiences. This role combines creative thinking with operational rigor, participating in opportunity identification, requirement documentation, and functional testing. Its purpose is to contribute to developing simple, intuitive, and consistent solutions that address our users’ real needs. It works with multidisciplinary teams in design, technology, and business, helping ensure every interaction across our digital channels reflects the integrated experience and value of LifeMiles and Avianca.