Tabio Customer Service - Call Center Job Listings

Controller Puerto Rico & Colombia64748991311234120

The Colombia and Puerto Rico Controller will be responsible to oversee all financial \& accounting USGAAP for those countries based in Solutions Center Costa Rica working closing with all finance teams in CR and in country. This position will dictate the Accounting cycle standards including the master data, processes and financial statements for actuals. **In this role, your responsibilities will be:** o Lead Colombia and Puerto Rico Accounting cycle. o Manage Governance of all processes related with Accounting \& Project Accounting. o Support CFO and BUs with all requests related with US GAAP o Guide all controls in country with Accounting Cycle and processes definition. o Be in compliance with all ICQs related with Accounting \& Project Accounting. o Be the first point of contact for BUs \& Countries for Actuals Reporting o Administrate Balance Sheet Reconciliation and Exposures o Support Compliance on Internal \& External Audit preparation o Work in conjunction with transactional teams in CR to standardize and improve finance processes. **Who you are:** You are open to change and continue to learn and experience new opportunities. You have an in\-depth understanding of how businesses work and make money. You anticipate customer needs and provide services that are beyond customer expectations. **For this role, you will need:** • 5\-10 years’ experience in similar positions in Multinational Companies • Fluent English • Knowledge in US GAAP \& IFRS • Strong Interpersonal Skills • Knowledge in Microsoft Office package. Excel \& Power Point mostly • HFM \& Oracle knowledge is a plus. **Our Culture \& Commitment to You** At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave. **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award\-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! **No calls or agencies please.**

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

Area Manager

### **Job Information** Number WEBCO\-2025\-000006 Job function Sales Job type Full\-time Location Montevideo or Bogotá, Colombia Country Uruguay ### **About the Position** #### **Introduction** Werfen is an innovative, family-owned company founded in 1966 in Barcelona, Spain. We are a global leader in specialized diagnostics across Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplantation. Through our Original Equipment Manufacturer (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries and in over 100 territories through distributors. Our headquarters and technology centers are located in Europe and the United States, and our workforce exceeds 7,000 people. #### **Overview** Reporting to the LATAM Distribution Commercial Director, the Area Manager – LATAM Distribution is responsible for managing, developing, and consolidating the business through the distributor network, ensuring aligned growth of the specialized diagnostics portfolio across the region. He/She is responsible for: (i) leading relationships with distributors and key stakeholders, ensuring consistent execution of Werfen’s commercial frameworks (Value Selling, Strategic Selling); (ii) ensuring disciplined implementation of the business plan, forecasts, KPIs, and tactical plans across assigned territories; (iii) supporting regional execution by coordinating with internal functions (Marketing, Service, Finance, RA, Supply Chain, etc.) to guarantee commercial and operational excellence. #### **Responsibilities** **Key Tasks** * Implement Werfen LATAM Distribution strategic objectives within assigned territories. * Ensure correct use of Value Selling and Strategic Selling frameworks by distributors. * Monitor the project funnel from identification to installation and after\-sales (CRM Fiori/Opportunities Tool). * Support distributors in key customer visits and strategic laboratory accounts. * Review reagent consumption trends against baseline and business expectations. * Lead periodic business reviews (Scanner Presentation), presenting KPIs, financials, opportunities and corrective actions. * Support Product Managers and BU Managers in developing and executing tactical plans. * Prepare and execute distributor visit agendas, considering performance and regional priorities. * Support development of new opportunities, account conversions and key negotiations. * Identify growth areas in underpenetrated markets. * Work with distributors to build sustainable commercial and financial plans. * Monitor payments, purchase orders, logistics flow and supply chain timing. * Analyze special pricing requests and ensure alignment with Werfen’s strategic goals. * Ensure superior customer service to distributors by coordinating with Technical Support, Customer Service, Manufacturing and others. * Facilitate access to regulatory, operational or scientific documentation (Werfen Docs). * Ensure compliance with corporate policies, Compliance requirements and Due Diligence procedures. * Monitor political, economic and regulatory developments in assigned countries to assess risks and opportunities. **Internal Stakeholders** * LATAM Distribution Commercial Director * Marketing and Business Unit teams * Technical Support, Customer Service, Tender Office * Finance teams (sales forecast, pricing, cost control) * Customer Service in USA * Distributors and final customers #### **Qualifications** **Required Knowledge and Experience** * **Degree/Education** Education: Bachelor’s degree in biomedical sciences, engineering, biology, chemistry, healthcare or related fields. * **Years of Experience** A minimum of 5 years of laboratory experience and 3 years in Sales or Marketing of IVD or Medical Devices Markets. * **Minimum Required Knowledge** * A good working knowledge of laboratory equipment. * English B2 proficiency. * Experience leading indirect or direct commercial teams. * Basic financial knowledge. * Microsoft Office. **Skills and Competencies** * Customer focus * Problem solving & results orientation * Collaborative leadership * Negotiation * Innovation & analytical thinking * Organizational skills * High emotional intelligence * Good organizational skills * Ability to work under pressure * Project management skills * Effective team worker * Good communication skills and ability to influence at all levels or Good interpersonal skills and a good listener * Holistic view of business **Required Mobility** 50(%) If you are passionate about continuous learning and thrive on challenges, we encourage you to send us your CV. At Werfen, we value and appreciate diversity. We are proud to be an equal opportunity employer. www.werfen.com Send me Your CV!!

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Customer Service Advisor64684127698691122

Indeed

Customer Service Advisor

Smartchoice SAS is seeking a Customer Service Advisor to join our team in Chía. If you are a proactive individual with excellent communication skills and a passion for helping others, this is your opportunity. We are looking for a customer-oriented profile capable of addressing inquiries and providing efficient, friendly, and effective solutions to our customers. Responsibilities: Answer and manage customer inquiries via telephone calls, emails, and online chat. Provide quick and effective solutions to customer questions, complaints, or requests. Conduct follow-ups to ensure customer satisfaction. Resolve issues effectively while adhering to the company’s established quality standards. Meet performance objectives and goals related to customer service. Requirements: Previous experience in customer service or call center roles (preferred). Proficiency in technological tools (computer, CRM applications, etc.). Clear and effective verbal and written communication skills. Proactive attitude and problem-solving orientation. Ability to adapt to a fast-paced environment. We offer: Ongoing training. Opportunities for professional growth and development. A dynamic and friendly work environment. If you meet these qualifications, apply now! Please send your resume to desarrollo.humano@smartchoice.com and talento.humano@smartchoiceco.com We look forward to meeting you soon! Please note: Only candidates who meet the required experience and knowledge should apply. Thank you. Position type: Full-time

VW8M+M8 Chía, Cundinamarca, Colombia

Negotiable Salary

Acquisitions Professional64663191432449123

Indeed

Acquisitions Professional

Acquisitions Job Description **Position Title:** Sales/Acquisitions Associate **Shift:** Office **Pay:** Base Salary \+ Benefits \+ Commission **Department/Cost Center:** Office **Reports To:** CEO/COO **Essential Duties and Responsibilities:** * Respond to all leads and close on them * Manage pipeline of prospects * Build rapport with potential clients * Follow\-up on leads in a timely manner * Answer/return/follow up phone calls generated by lead system * Act as lead contact for sellers * Schedule and conduct appointments and negotiate a win/win solution for both parties * Build rapport with the sellers to overcome objections to get the deal signed * Make calls and drive neighborhoods to develop new leads * Must be driven and have the mindset to want more financially * Use the CRM daily to update and stay on task until deals are closed * Communicate efficiently and effectively with all parties involved * Close contracts in a timely manner * Willing to learn the industry and help us maintain and grow our marketplace position * Attend business meetings and trainings as required * Perform other administrative tasks and special projects as assigned **Position Requirements and Skills:** * Must be fluent in English and Spanish. * Must have business and/or sales experience (with a proven track record) * Must be ambitious! We’re looking for a real “Go\-Getter” who wants to serve and add value * Lives out our core values – Faith, Integrity, Teamwork, Respect, Commitment, Growth * Professional in attitude and appearance * Possess the ability to connect with a variety of personalities * Extremely strong phone skills; ability to set and close appointments over the phone * Ability to use or quickly learn real estate specific CRM and marketing/lead technologies * Be a team player who thrives working with a tight\-knit company where their activities directly * affect the bottom line * Someone who thinks and acts like an entrepreneur and takes an ownership mentality in all that is done in this position * Ability to perform intermediate tasks in the Google Docs and/or MS Office Suite (Word, Excel,PowerPoint) * Outstanding written, grammar, \& verbal communication skills with ability to interact with all levels of an organization * Must possess excellent organization and planning skills * Must possess problem solving skills * Excellent time management skills and ability to adhere to schedules/deadlines * Must be dependable and safety oriented * Self\-motivated and results driven with proven ability to succeed * Ability to work some nights and weekends * Enthusiastic about providing best possible customer service for clients and customers * A role up your sleeves, and all hands\-on deck mentality to cross functional tasks and assignments * Strong relationship management and the ability to drive multiple tasks to completion successfully * Resourceful team player and a positive “can\-do” attitude * Ability to work in a fast\-paced environment * Negative pre\-employment drug screen and ability to pass criminal background check * Good attendance record * Limited travel as required Job Type: Full\-time

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Specialist I - Control Center (CO)64628209116417124

Indeed

Specialist I - Control Center (CO)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! **Job Details** =============== **Responsibilities:** * Professionally answer emails directed to the Customer Service Department * Create new shipment orders for both domestic and international routes. * Validate new orders received from the customer portal to ensure the accuracy of information and documentation. * Works closely with all global customer services teams. * Utilize World Courier’s operational tools to search import requirements. * Advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements). * Pre\-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc. * Entering clear and precise notes/instructions of customer expectations into the job file. * Liaises with other World Courier offices/departments to find solutions to meet customers’ needs better. * Monitoring shipment during transport and reacting flexibly to any deviation from the plan. * Give proper instructions to Ops to handle the shipment correctly. * Communicate with national and international stations and agents. * Continuously checks shipment status, provides regular customer updates, and involves offices on shipment milestones. * Flexible work schedule (24\-hour company will require overtime, holiday schedules, and weekend shifts as necessary). * Compliance with all appropriate policies, procedures, safety rules, and regulations. * Performs related duties as assigned. . **Education:** * bachelor’s degree in business, supply chain management or a related field. **Work experience:** * 1\-2 years’ experience in logistics and/or operations management **Skills and Knowledge:** * Effective English communication, including writing, speaking, and interpersonal communication. * Quick critical thinking and problem\-solving abilities * Excellent customer service and client relations skills * Organization and time management skills. * Good collaboration and teamwork abilities * Ability to work in a fast\-paced environment. * Ability to use computers, software, and other technology to manage shipping orders and communicate. * Understanding of the supply chain, including common obstacles and effective solutions * Strong geography knowledge * Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others. * Strong organizational skills, and attention to detail * Self\-motivated and uses own initiative. **What Cencora offers** ======================= Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time**Affiliated Companies** ======================== Affiliated Companies: World Courier de Colombia S.A.**Equal Employment Opportunity** ================================ Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non\-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888\.692\.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request\-by\-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Specialist II -Control Center64628209132163125

Indeed

Specialist II -Control Center

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Tier II Technical Support Team Lead64616260505089126

Indeed

Tier II Technical Support Team Lead

**About** **Owner.com** Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first\-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. **Our vision** We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here **Our traction** Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.* **Our team** Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. **Where we work** Owner is a remote\-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in\-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. **Why we are looking for you** We’re looking for a **strategic, technically strong, and people\-focused Tier II Support Team Lead** to help scale and elevate our growing Tier II team. If you love solving complex problems, developing others, improving systems, and driving operational excellence, this role is for you. The Tier II Support Team Lead will guide a small but high\-impact team responsible for resolving advanced technical issues, supporting integrations, and shielding the Engineering org from unnecessary escalations. You’ll play a key role in **coaching the team**, **refining processes**, **owning performance metrics**, and working cross\-functionally with Support, Product, and Engineering to continuously raise our bar for quality. This role is remote with a strong emphasis in **Mexico City** or **Bogota Columbia.** ### **The impact you will have** * + **Elevate the technical strength of Support:** You’ll coach Tier II specialists to become confident, consistent, and high\-performing troubleshooters capable of handling complex customer and system issues. + **Improve quality across the entire Support org:** Through QA calibration, SOP governance, and training partnerships, you’ll help reduce repeat escalations and improve customer experience end\-to\-end. + **Increase operational efficiency:** By refining workflows, monitoring team metrics, and driving clearer processes, you’ll help Tier II meet and exceed goals around SLA adherence, one\-call resolution, and productivity. + **Scale Tier II sustainably:** You’ll help build the systems, documentation, and training required for Tier II to grow into a fully mature technical support function. ### **Who you’ll work with** * + Report directly to the Director of Support + Work closely with Tier II Technical Support Agents — guiding their growth through coaching, 1:1s, feedback, and technical mentorship. + Partner closely with Support Team Leads, Support Enablement, and our QA Analyst to drive quality and training initiatives. + Work cross\-functionally with Product Managers and Engineering Leads, especially across integrations, POS, and recurring technical issues. + Collaborate with CSM, Launch, and other customer\-facing teams to strengthen escalation paths, knowledge sharing, and troubleshooting practices. ### **✅ What we’re looking for** * + 3–6 years of customer support or technical support experience, ideally in SaaS. + 1–3 years of experience coaching, mentoring, or leading a technical support function (Team Lead, SME, Supervisor, or similar). + Strong technical troubleshooting skills—comfortable digging into complex workflows, APIs, integrations, sync logic, and platform behavior. + Proven ability to elevate team performance through coaching, QA calibration, and feedback loops. + Familiarity with Salesforce, RingDNA/Talkdesk, Jira/Linear, admin consoles, log analysis, or similar support tools. + Comfortable managing escalations and communicating clearly with both technical and non\-technical audiences. + Skilled in identifying patterns, surfacing product gaps, and advocating for long\-term fixes. + A calm, supportive leader who thrives in fast\-paced, high\-volume environments. + Spanish/English bilingual fluency is a strong plus. + Restaurant, hospitality, or marketplace support experience is a plus. ### **Pay and benefits** * + The estimated yearly compensation for this role is the local equivalent to $35,000 USD. + Other benefits include comprehensive health coverage, work from anywhere, unlimited PTO \- plus extra fun perks! **Notice \- Employment Scams** Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

111411, Los Mártires, Bogotá, Colombia

COP 35,000/year

Bilingual Healthcare Agent64616260112899127

Indeed

Bilingual Healthcare Agent

Through our partners, Conduent delivers mission-critical services and solutions to Fortune 100 companies and more than 500 governments, creating exceptional outcomes for our clients and the millions of people who rely on them. You have the opportunity to thrive personally, make a difference, and be part of a culture where individuality is noticed and valued every day. **Job Track Description:** *Through our dedicated associates, Conduent delivers mission\-critical services and solutions on behalf of Fortune 100 companies and over 500 governments \- creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.* JOIN OUR TEAM AS A HEALTH CARE PROFESSIONAL! **What You Will Do in This Role:** Provide **exceptional service** for 100% of all customer interactions (calls, chats, social media, video conferences, etc.), ensuring customer satisfaction. Manage customer requests, providing solutions and information while adhering to campaign protocols. **Register and report** customer information in real\-time, following established guidelines and systems. **What We Offer:** Competitive salary. **Indefinite\-term contract:** guaranteed stability. **100% remote work:** connectivity allowance provided, and equipment supplied. **Office hours:** Monday to Friday, full\-time. Salary increase on your work anniversary. Free access to our e\-learning platform. Discounts at language schools to perfect your skills. A day off for your birthday. **Requirements:** **Education or experience related to healthcare/health** (or the health sector). **Advanced English** proficiency level. Excellent communication skills. **Experience Level: Senior** (2 to 6 years). Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For U.S. applicants: Individuals with disabilities who need a reasonable accommodation to apply for or compete for employment at Conduent may request such accommodation by clicking the following link, completing the accommodation request form, and submitting the request using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox, download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

Support Lead, West

**About Time Doctor** Time Doctor is a productivity analytics platform used by thousands of companies worldwide to measure, understand, and improve how work gets done. With 150\+ team members across 45\+ countries, we’re a fully remote, async\-first, and deeply global team. **Why Join Us** 100% remote and async\-first Mission\-driven company shaping the future of work Strong product\-market fit with tens of thousands of users (and growing) Collaborative, humble, high\-performing team Competitive pay \+ PTO **The Role** As the Support Lead, West at Time Doctor, you'll lead and provide guidance to our Western\-based technical support team while ensuring that customers receive expert assistance. This “player\-coach” role involves hands\-on oversight of troubleshooting software issues, account setup, training, and integrations. As a support team leader, you will be expected to maintain our world\-class SaaS standards, focusing on metrics such as First Response Time (FRT), Resolution Time (RT), and Customer Satisfaction (CSAT). **What You’ll Do** * Lead and coach a team of technical support specialists, helping them troubleshoot software, account setup, and integration issues. * Assist with handling tickets for complex technical issues and/or customer escalations. * Provide guidance on handling customer inquiries through chat, email, remote sessions, and video calls. * Monitor and maintain high levels of performance in key areas like First Response Time (FRT), Resolution Time (RT), and Customer Satisfaction (CSAT). * Manage team schedules and ticket coverage to ensure our 24/7 support commitment * Champion an AI\-First approach by using AI tools in daily support work, speeding up investigations, and identifying automation opportunities that cut manual effort and improve accuracy and customer experience. * Collaborate with Sales and Customer Success Managers (CSMs) to ensure a seamless customer experience and escalate complex issues when necessary. * Conduct regular training sessions to ensure the team is well\-versed in best practices, new platform features, and troubleshooting techniques. * Analyze customer\-reported issues and work closely with the product team to resolve bugs and enhance platform functionality. Continuously assess and improve internal support processes, ensuring an efficient, high\-quality customer experience. **What You Need** * 3\+ years of experience in a customer support or technical support role within a B2B SaaS company, with at least 1 year in a leadership or team lead role. * Proficiency in service desk software (HubSpot, Jira, etc.) and knowledge of support workflows. * Strong understanding of SaaS applications and troubleshooting methodologies. * Proven ability to manage, motivate, and guide a team of technical support specialists. * Ability to analyze and explain complex technical issues to both customers and internal teams. * Excellent written and verbal communication skills in English. * Self\-motivated with a strong ability to work independently in a remote environment. * Passion for customer success and improving the overall customer experience. **Technical Skills** * Proficiency in log interpretation and debugging using text editors like Notepad\+\+. * Experience using browser developer tools for troubleshooting (Console, Network, Service Worker). * Basic understanding of REST APIs (GET, POST, PUT, DELETE) * Experience in application installation in different operating systems. * Working knowledge of Active Directory setup and group policies. * Experience using AI\-powered tools to enhance troubleshooting efficiency, support investigations, and identify opportunities to streamline repetitive or manual support work. * Familiarity with MDM solutions for SaaS application deployment. * Fluency in Spanish and/or Portuguese is a plus. **Preferred Locations** LATAM **Our Hiring Approach** This is a **full\-time, 100% remote role.** **Equal opportunity employer** — we deeply value diversity and inclusion. We welcome applicants of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. ️ We **hire globally**. Depending on your location, you may join as a full\-time employee or contractor. Our Talent Attraction team will walk you through all the details during your first interview. **About Us** Our vision is to become the **most trusted productivity and time\-tracking platform** for remote teams. We help companies and employees **do their best work**, empowering people to thrive wherever they are. We believe **geography shouldn’t limit opportunity** — office life is outdated, and flexibility is the future. With **150\+ team members across 40\+ countries**, we’re a diverse, fully remote, and async\-first team. We’re looking for **innovative, globally minded people** who want to help modernize remote work. Learn more about us here: https://people.timedoctor.com

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

NOC Analyst

Job Description **Role:** * NOC Analyst **Requirements:** * **Education:** Technical or Technological degree in Systems, or final-semester student in Systems Engineering, Networks, Telecommunications, or related fields. * **Experience:** Minimum six (6) months in Network Support, Help Desk, Diagnostic Services, Level 0 and Level 1 Support. **Working Conditions:** * Work Location: Bogotá. * Work Modality: Hybrid. * Contract Type: Fixed-term contract. * Salary: $1,557,140. * Other benefits include: Growth opportunities within a dynamic and collaborative environment. This job posting is published under the exclusive ownership of ticjob.co Apply now SDT Ingeniería is a technology operator with over 15 years of experience in the telecommunications and digital transformation sectors; innovation and dynamism are core to our principles—we strive to make technology simple and accessible for all people across Colombian territory. View all >

111411, Los Mártires, Bogotá, Colombia

COP 1,557,140/year

Indeed

Bilingual Positions

**Build Your Career with Concentrix Colombia!** =============================================== Ready for a new opportunity? At Concentrix Colombia, you’ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. Position: **Customer Support Representative** * Assist customers via phone, chat, or email with clarity and professionalism. * Follow processes and use internal tools to resolve inquiries efficiently. * Collaborate with your team to ensure an excellent service experience. **Benefits** ✅ Competitive base salary ✅ Paid training and development ✅ Legal benefits and job stability ✅ Inclusive, people\-first culture ✅ Opportunities for growth and advancement **Requirements** High school diploma Clear communication skills Basic computer literacy Customer\-focused mindset Schedule flexibility Apply today and start your journey with Concentrix Colombia!

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Associate Contract Manager (Renewal Specialist) - (Latam & NAM Accounts)645608692111381211

Indeed

Associate Contract Manager (Renewal Specialist) - (Latam & NAM Accounts)

**Resumes MUST be submitted in English.** ----------------------------------------- As an Associate Contract Manager for our 1:Many (Scaled) Customer base at HubSpot you will be responsible for handling all assigned customer contract inquiries in a timely manner for customers in NAM and LATAM. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer\-focused, results\-driven organization, you will be responsible for managing a high volume of account\-related tasks and customer inquiries centered on maximizing customer investment with HubSpot. **In this role, you'll get to:** * Resolve a high volume of customer inquiries in a timely manner while providing exceptional customer service. * Communicate directly with customers and internal colleagues to ensure the accurate execution of customer renewals. * Solve complex billing issues that require extensive analysis while moving through different scenarios and systems. You will work in conjunction with other internal teams including Customer Success, Accounts Receivable, and Sales, as well as partnering with Business Enablement on ways to enhance our billing infrastructure. * Contribute to the growth of the contract management organization by providing feedback and piloting new processes and playbooks. **We are looking for people who:** * Are fluent in Spanish and English * Portuguese is a PLUS. * Are passionate about creating a great customer experience * Show clear communication skills with the ability to effectively lead a phone conversation * Have healthy negotiation and interpersonal problem\-solving skills * Seek to understand multiple perspectives in a situation * Embrace a dynamic and motivating environment * Invest in relationships with customers and colleagues * Contribute to a positive team environment of equality and inclusion *We know the**confidence gap* *and* *impostor syndrome* *can get in the way of meeting spectacular candidates, so please don't hesitate to apply — we'd love to hear from you.* ***If you need accommodations or assistance due to a disability, please reach out to us*** ***using this form******.*** *At HubSpot, we value both flexibility and connection. Whether you're a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in\-person onboarding. If you join our broader Product team, you'll also attend other in\-person events such as your Product Group Summit and other gatherings to continue building on those connections.* *If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements* ***Massachusetts Applicants:*** *It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.* ***Germany Applicants:*** *(m/f/d) \- link to HubSpot's Career Diversity page* *here**.* ***India*** ***Applicants:*** *link to HubSpot India's equal opportunity policy* *here**.* **About HubSpot** HubSpot (NYSE: HUBS) is an AI\-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer\-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt \& Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We're building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award\-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: * *HubSpot Careers* * *Life at HubSpot on Instagram* *By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's* *Recruiting Privacy Notice* *for details on data processing and your rights.*

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Bilingual Medical Scheduling Specialist - Bogota, Medellin, and Barranquilla , Colombia645210252620811212

Indeed

Bilingual Medical Scheduling Specialist - Bogota, Medellin, and Barranquilla , Colombia

**Bilingual Medical Scheduling Specialist** (On Site) \-***Colombia*** **Job Summary** We are hiring a **Bilingual Medical Scheduling Specialist** to join our team supporting large hospital networks in the United States. This role involves coordinating and scheduling diagnostic imaging appointments – including mammograms, ultrasounds, bone density scans, MRI’s, CT scans, and X\-Rays for radiology services in a call center environment. Candidates must be fluent in **English and Spanish**, have strong communication skills, and be comfortable working in a fast\-paced healthcare support setting. **Responsibilities** * Answer inbound calls and assist patients with scheduling imaging appointments * Follow communication scripts and protocols * Accurately document call details in the system * Provide excellent customer service and resolve scheduling issues * Collaborate with team members to meet performance goals **Requirements** * Experience in medical imaging scheduling or clerical support (Radiology, PET, CT, MRI, etc.) * High school diploma or equivalent (preferred) * Typing speed of **30 WPM** (will be tested) * Fluent in **English and Spanish** * Strong verbal communication and active listening skills * Familiarity with EMR’s systems (preferred) * Must reside in **Bogotá, Barranquilla or Medellín** **Benefits** * Paid time off * Sick leave * Overtime opportunities * Career growth potential If you think you are a good fit for our team, we would love to hear from you. Please include your resume with your application. Thanks and good luck! **Apply today!** https://www.ondemandassessment.com/link/index/JB\-ZVZY8TAXX?u\=1062055 Job Type: Full\-time

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

commercial advisor call center645209882389791213

Indeed

commercial advisor call center

BE PART OF A GROWING MULTINATIONAL COMPANY! Passionate about sales and natural wellness? This is your opportunity to shine. We are looking for COMMERCIAL ADVISORS CALL CENTER (with or without experience) who want to grow personally and professionally in a leading company in natural products. WHO ARE WE LOOKING FOR? High school diploma required Ability to communicate with empathy and confidence Sales-driven mindset and leadership attitude Desire to learn, improve, and generate income Positive energy and consistent willingness FLEXIBLE SCHEDULE: Rotating 2x2 shifts (work 2 days, rest 2\) One and a half hours of break MODALITY: In-person work in Bogotá – Chapinero CONTRACT TYPE: SERVICE CONTRACT (Accepting the offer means accepting this type of contract) ECONOMIC OFFER: $1\.800\.000 average monthly \+ Uncapped commissions \+ Performance bonuses WHAT DO WE OFFER YOU? Fast selection process with immediate response Real opportunities for professional growth Excellent work environment and organizational culture Ideal flexible schedule for students No experience required, just the desire to succeed. Apply now and get ready to transform your future. Job type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 1,800,000/year

Technical Business Analyst Associate645209846526751214

Indeed

Technical Business Analyst Associate

**Requisition ID:** 221751 **Employee Referral Program – Potential Reward:** $200,000\.00 We are committed to investing in our employees and helping you continue your career at ScotiaTech. **The Team** Global Banking and Markets Engineering (GBME) is the fast\-moving, award\-winning technology engine that powers Scotiabank’s Corporate, Investment Banking and Capital Markets businesses. **The Role** GBME is searching for Technical Business Analysts who are capable individuals, continuous learners and are eager to boost capabilities of capital markets products and analytics platforms. The successful candidate will have a strong business mindset and technical expertise. You will work closely with business and engineering teams to address BAU gaps and implement market leading solutions for the various projects within GBME. **About the Job** Do you thrive when faced with challenges? Looking to work in various projects across the organization, collaborating with global teams and business lines to solve real\-world challenges? Then this is the right team for you! In this exciting role, you’ll apply your analytical skills to solve day\-to\-day problems and add value to our business partners and customers. **Is this role right for you? In this role you will:** * Provide direct support to Global Wholesale Operations users, independently resolving daily business and technology challenges with a sense of urgency. * Collaborate with end users to understand business needs, perform gap analyses, and assess requirements to inform effective solutions and process automation. * Serve as the business lead in collaboration with technology teams and vendors, ensuring that application, integration, infrastructure, and security architectures support evolving business needs and align with the Scotia IT\&S Technology roadmap. * Lead the successful implementation of business line solutions for complex projects, ensuring seamless integration across multiple technology domains. * Participate in all phases of the IT System Development Lifecycle (SDLC), acting as a liaison between development teams and business stakeholders. Provide timely updates to Project Managers, proactively identifying and mitigating risks. **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:** **Basic Qualifications** * Extensive experience as a Technical or Business Systems Analyst, including eliciting user needs, conducting requirements analysis, translating business requirements into actionable tasks, estimating story points, and contributing to the full solution lifecycle—from planning and design to implementation, testing, and ongoing support. * Exceptional communication skills, with the ability to convey complex information clearly and concisely through verbal, written, and presentation formats. * Strong collaboration skills, with a proven track record of working effectively in agile, cross\-functional teams using modern methodologies and tools. * Advanced proficiency in Excel (or equivalent tools), with hands\-on experience in data manipulation, analysis, and reporting. * ractical experience with SQL, including querying, analyzing, and interpreting data to support business decision\-making. **Preferred Qualifications** * Prior experience in the financial services sector, particularly within capital markets or middle\-office operations. * Familiarity with reconciliation technologies and tools, supporting accurate and efficient financial operations. * Experience in supporting production environments for technology information systems, ensuring stability and responsiveness. * Hands\-on experience with reconciliation platforms such as TLM, DUCO, or BlackLine is considered a strong asset. * Knowledge of regulatory reporting requirements and oversight is an advantage. **What's in it for you?** * Diversity, Equity, Inclusion \& Allyship \- We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias\-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow \& participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability \& veterans. * Accessibility and Workplace Accommodations \- We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. * A remote\-friendly work environment will provide you with the flexibility to perform at your best. * Upskilling through online courses, cross\-functional development opportunities, and tuition assistance. * Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. * Community Engagement \- no matter where you choose to work from; we offer opportunities for community engagement \& belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! #### **Working Conditions** * Work in hybrid model of remote and in a standard office\-based environment; non\-standard hours are a common occurrence. Role maybe expected to provide development production support in a rotation basis outside of business hours. **\#COLGBS** Location(s): Colombia : Bogota : Bogota ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.

111411, Los Mártires, Bogotá, Colombia

COP 200,000/year

Disposition representative644287555453461215

Indeed

Disposition representative

**Disposition Specialist** Paragon Home Buyers is hiring a Disposition Specialist to handle buyer calls, present deals, and help move properties quickly. This is an hourly base position with commission and strong growth potential. **Responsibilities** * Make sales calls to investor buyers across the US * Qualify buyers and understand what they are looking for * Build and manage relationships with new and existing buyers * Present properties, create simple deal summaries, and negotiate offers * Update CRM with accurate notes and follow ups **Qualifications** * At least 2 years of phone based sales or call center experience * Strong negotiation and communication skills * Fluent English required * Spanish is a plus * Comfortable using CRM systems **We Offer** * Hourly base pay plus commission * Consistent deal flow * Training, support, and clear growth opportunities * Top tier tools and systems Job Type: Full\-time Application Question(s): * Do you speak fluent English? * Can you work full time on US hours? (Monday to Friday) * Are you comfortable using CRM systems and updating detailed notes after each call * Do you have a quiet workspace, reliable internet, and a working headset for daily calls? * Do you have at least 2 years of phone based sales or call center experience?

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Accounts Receivable Specialist644115375377931216

Indeed

Accounts Receivable Specialist

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! **Job Details** =============== Under general supervision of the Accounts Receivable Manager, the A/R Specialist is responsible for ensuring invoices are paid in an efficient and timely manner according to customers payment terms. The Specialist is responsible for performing tasks requiring quick resolution of issues; includes providing account reconciliation, performing payment research and dispute resolution for **US Based Customers**. **Responsibilities:** * Collect payments on World Courier Inc Invoices. * Works over a broad network of internal departments and customer’s organizations to ensure billing, statements, disputes, and returns are completed to the customer’s expectation. * Performs in\-depth customer payment analysis to properly record actions required to resolve disputed items; responsible for the activities involving tracing sources of error, correcting billing documentation, and processing final billing. * Reviews large and high\-profile accounts. * Overall team\-player who will be looked upon as the “go\-to” system resource. * Identifies payment discrepancies and initiates dispute resolution process; performs follow up procedures as needed. * Maintains frequent contact with internal and external customers in order to address all payments, disputes and return issues are resolved. * Ensures appropriate and timely processing of requests for the return of customer credit balances. * Generates reporting to internal \& external parties. * Performs related duties assigned. . **Education:** * Broad training in fields such as business administration, or similar vocations generally obtained through completion of a two\-year degree or equivalent combination of experience and education. **Work Experience:** * Up to 1\-2 years of directly related and progressively responsible experience. **Skills and Knowledge:** * Ability to communicate effectively both orally and in writing. * Knowledge of SAP * Demonstrated ability to resolve issues quickly, problem solve and escalate appropriately. * Knowledge of general accounting principles * Familiarity with credit and collection operations procedures, including reconciliation of A/R activity * Strong interpersonal skills * Strong reconciliation skills * Strong mathematical and analytical skills * Strong organizational skills; attention to detail * Knowledge of Microsoft programs; extensive knowledge of Excel **Work Environment:** * The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: **What Cencora offers** ======================= Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time**Affiliated Companies** ======================== Affiliated Companies: World Courier de Colombia S.A.**Equal Employment Opportunity** ================================ Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non\-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888\.692\.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request\-by\-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Temporary Social Media Agent - Portuguese/Spanish643731876193301217

Indeed

Temporary Social Media Agent - Portuguese/Spanish

Bogotá, Bogotá D.C., CO, 111611 **Description:**Do you love social media, have experience interacting on digital channels, and possess excellent communication and writing skills? We are hiring Portuguese-speaking Social Media Advisors who will be responsible for handling customer inquiries, complaints, and more across the various social networks managed by our campaign. This is a full-time, hybrid position offering paid training and professional growth opportunities. We are looking for candidates with a positive attitude, a willingness to understand concerns, build trust, and deliver effective solutions to every user. **WHAT DO WE NEED FROM YOU?** * Must be at least 18 years old and possess a high school diploma. * Minimum of six months of experience in customer service or call center environments. * Positive professional attitude and proper phone etiquette. * Availability to work seven days a week with one day off per week, during daytime hours. * Preferably residing in the city of Bogotá. * Proficiency in the Portuguese language at B2 level or higher (both spoken and written, listening and reading). * Ability to quickly and accurately operate computer tools. * Strong writing, spelling, and punctuation skills. **RESPONSIBILITIES:** * Provide timely and effective customer support through provided communication channels, including but not limited to: phone, chat, social media, corporate emails, videoconferences, etc. * Assist users by providing information and/or solutions, as well as recording service-related data according to established guidelines and protocols. * Meet minimum requirements and performance targets in all assigned training processes. * Adhere to established service standards and performance metrics for each user and corresponding business line. **BENEFITS AND ADVANTAGES:** * **Total compensation up to $3,246,000, which includes a fixed base salary and a variable pay component of up to 25% based on performance metrics. Fixed monthly base salary of $2,597,000.** * Paid in-person training starting from day one. * Onsite productive work with the possibility to work from home. * Pleasant working environment. * Professional development opportunities. **WE INVITE YOU TO GROW PROFESSIONALLY WITH US IN A POSITIVE AND TEAM-ORIENTED ENVIRONMENT!** **Continuum Global Solutions, LLC. Who are we?** Continuum Global Solutions' customer support and call center services are used by some of the world’s leading companies. Our clients, most of whom are Fortune 500 companies, rely on our extensive expertise in customer service management. Continuum Global Solutions integrates cutting-edge technologies across voice, chat, email, and social media services. Continuum employs over 16,000 associates across major international markets, delivering top-tier services to clients across diverse industry verticals. For more information, visit: www.continuumgbl.com Continuum is an equal opportunity employer that considers all qualified applicants for employment without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender, marital status, sexual orientation, disability, military/veteran status, genetic information, or any other characteristic protected by local, state, or federal laws. Individuals with disabilities who require reasonable accommodations to participate in the application process or to work at Continuum Global Solutions or any of its affiliates may request such accommodations by emailing HR@Continuumgbl.com. Please include your name, the position of interest, and the type of accommodation needed. Recruitment communications from Continuum will always come from a talent acquisition representative using an official email address with the @continuumgbl domain. Additionally, our representatives will never request payment from any candidate or new hire. If you encounter any suspicious activity, please report it to Corporate.Security@continuumgbl.com.

111411, Los Mártires, Bogotá, Colombia

COP 2,597,000/year

Indeed

Telephone Surveyor

Company: Consumer \& Insights S.A.S. Location: On-site work\- Bogotá Type of contract: External contractor Consumer \& Insights S.A.S., a company dedicated to market and opinion research, is seeking responsible and communicative telephone surveyors to conduct consumer surveys across various sectors. The objective is to collect reliable information on brand and service perception, following the company's guidelines and protocols. Main functions: * Conduct telephone surveys according to assigned questionnaires. * Accurately record responses in the C\&I platform and meet daily targets. * Complete the fieldwork control form and report productivity. * Comply with the company's established quality and ethical standards. Requirements: * High school graduate or technical degree (preferably with experience in call centers, customer service, or market research). * Strong communication skills, active listening, and clear speech. * Basic computer skills. * Full-time availability. Conditions and payment: * Payment per valid and verified survey, with billing periods on the 15th and 30th/31st of each month. * Payments are made up to 25 business days after closing, subject to quality verification. * Paid initial training and continuous support. Personal competencies: Responsibility and commitment. * Goal orientation and achievement focus. * Professional ethics and respect for participants. * Teamwork and positive attitude. Send your resume to the email address asistenteadmon@c\-insights.com or contact us at 3115002197 Job type: Temporary Contract duration: 2 months

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Specialist - Control Center643619530805791219

Indeed

Specialist - Control Center

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! **Job Details** =============== **Responsibilities:** * Professionally answer emails directed to the Customer Service Department * Create new shipment orders for both domestic and international routes. * Validate new orders received from the customer portal to ensure the accuracy of information and documentation. * Works closely with all global customer services teams. * Utilize World Courier’s operational tools to search import requirements. * Advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements). * Pre\-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc. * Entering clear and precise notes/instructions of customer expectations into the job file. * Liaises with other World Courier offices/departments to find solutions to meet customers’ needs better. * Monitoring shipment during transport and reacting flexibly to any deviation from the plan. * Give proper instructions to Ops to handle the shipment correctly. * Communicate with national and international stations and agents. * Continuously checks shipment status, provides regular customer updates, and involves offices on shipment milestones. * Flexible work schedule (24\-hour company will require overtime, holiday schedules, and weekend shifts as necessary). * Compliance with all appropriate policies, procedures, safety rules, and regulations. * Performs related duties as assigned. . **Education:** * Associate or bachelor’s degree in business, supply chain management or a related field preferred. **Work experience:** * 1\-2 years’ experience in logistics and/or operations management **Skills and Knowledge:** * Effective English communication, including writing, speaking, and interpersonal communication. * Quick critical thinking and problem\-solving abilities * Excellent customer service and client relations skills * Organization and time management skills. * Good collaboration and teamwork abilities * Ability to work in a fast\-paced environment. * Ability to use computers, software, and other technology to manage shipping orders and communicate. * Understanding of the supply chain, including common obstacles and effective solutions * Strong geography knowledge * Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others. * Strong organizational skills, and attention to detail * Self\-motivated and uses own initiative. **What Cencora offers** ======================= Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time**Affiliated Companies** ======================== Affiliated Companies: World Courier Inc**Equal Employment Opportunity** ================================ Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non\-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888\.692\.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request\-by\-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

CUSTOMER SERVICE ADVISOR PQRS643294116531211220

Indeed

CUSTOMER SERVICE ADVISOR PQRS

University student and/or technologist in related fields with two (2) years of experience in processes related to the position in telephone and in-person customer service, email responses, and related applications is required: Likewise, knowledge in handling petitions, complaints, claims, formal requests, procedures, satisfaction surveys, and customer loyalty campaigns. Advanced office software skills are essential, as well as knowledge of policies, regulations, and everything related to customer service and/or formal requests (Law 1755 of 2015, which replaces Title II of Law 1437 of 2011). Working Conditions Fixed-term contract for 6 months Work schedule: Monday to Friday from 8:00 am to 6:00 pm and one Saturday per month from 8:00 am to 1:00 pm Salary: 1.600.000 + Statutory Bonuses Job type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 1,600,000/year

Wheelbarrow Assembler - Customer Service643294116684831221

Indeed

Wheelbarrow Assembler - Customer Service

A leading company in the manufacturing sector of wheels, casters, and tires requires a person with experience in handling manual and electric tools, knowledge in assembly, availability to perform customer service and sales processes for its work team. Purpose: Assemble wheelbarrows and provide customer service Visit sales points Salary: 1,603,693 Schedule: Monday to Friday - External, visiting clients Position type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 1,603,693/year

Indeed

Commercial Advisor

BE PART OF A GROWING MULTINATIONAL COMPANY! Passionate about sales and natural wellness? This is your chance to shine. We are looking for CALL CENTER SALES ADVISORS (with or without experience) who want to grow personally and professionally in a leading natural products company. WHO ARE WE LOOKING FOR? High school diploma required Ability to communicate with empathy and confidence Sales-driven mindset and leadership attitude Desire to learn, improve, and generate income Positive energy and consistent willingness FLEXIBLE SCHEDULE: Rotating 2x2 shifts (work 2 days, rest 2) One and a half hours of break time MODALITY: On-site work in Bogotá – Chapinero CONTRACT TYPE: SERVICE CONTRACT (accepting the offer means accepting this contract type) ECONOMIC OFFER: $1.600.000 to 2.300.000 average monthly + Uncapped commissions + Performance bonuses WHAT DO WE OFFER YOU? Fast selection process with immediate response Real opportunities for professional growth Excellent work environment and organizational culture Ideal flexible schedule for students No experience required, just the desire to succeed. Apply now and get ready to transform your future. Job type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 1,600,000-2,300,000/year

Call center sales of credit cards643285310472971223

Indeed

Call center sales of credit cards

We are looking for the best team, do you want to be part of us? **Profile**: CALL CENTER AGENT with skills to drive CREDIT CARD SALES**.** **Your goal will be to advise and sell CREDIT CARDS through phone calls, providing clear, effective service focused on achieving sales targets.** Experience: Minimum 3 months in FINANCIAL sales via call center * **Salary:** 1,423,500 + transportation allowance + all legally mandated benefits. * Commissions without ceiling and floor of $600,000 * **Requirements:** Academic background, completed high school diploma and certificate. IMMEDIATE AVAILABILITY * **Schedule:** Monday to Friday from 8am to 6pm – No weekends or holidays * Location: Bogotá, northern area. Key skills: * Handling objections * Goal-oriented mindset * Punctuality and commitment to work schedule. If you have strong communication, sales, customer service skills and willingness to learn, this is your opportunity!!! **Apply now and we will contact you very soon.** Job type: Full-time

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

call center advisor

*Job Opportunity in Call Center* We are looking for Call Center Advisors for our company! The details are: - *Campaign:* Claro TYT (Technology) - *Salary:* $1,425,500 + legal benefits + transportation allowance + uncapped sales incentives - *Schedule:* Rotating shifts (7:00AM-4:00PM, 10:00AM-7:00PM, 1:00PM-10:00PM) including one or two Sundays per month - *Work Mode:* On-site - *Work Location:* Bogota D.C Av. 15 #100-43, Chico Norte - *Contract Type:* Directly with the company, labor contract - *Payments:* Biweekly - *Training:* 5 days of theoretical virtual training and 5 days of practical on-site training, 100% paid - *Requirements:* No prior experience required, training provided For more information, message WhatsApp 3112233724 Position type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 1,425,500/year

Principal Solution Consultant643035656469791225

Indeed

Principal Solution Consultant

locations Bogota (Flexible) time type Full time posted on Posted Today job requisition id JR109029 Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI\-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Resumen de perfil de puesto The Solutions Consultant Advanced is a hybrid business strategist and technical expert, responsible for bridging client objectives with the capabilities of Genesys Cloud CX. This role partners with customers to design, demonstrate, and deliver end\-to\-end experience orchestration strategies that combine innovation, data, and empathy to elevate customer engagement. Key Responsibilities* Consultative Leadership: Engage executives and CX leaders to uncover business challenges and translate them into digital experience strategies powered by Genesys Cloud CX. * Solution Design \& Architecture: Architect scalable, secure, and integrated CCaaS solutions that unify voice, chat, digital, and AI interactions. * Technical Enablement: Develop proof\-of\-concepts (POCs), technical designs, and integration blueprints (APIs, CRM, AI, analytics). * Pre\-Sales Support: Collaborate with account teams to craft compelling value propositions and deliver persuasive product demonstrations. * Thought Leadership: Evangelize Genesys’ experience orchestration vision across the region, promoting innovation and best practices in CX. Profile Summary* Experience: 5\+ years in pre\-sales, CX consulting, or solution architecture within CCaaS or related SaaS platforms. * Education: Bachelor’s degree in Systems Engineering, Telecommunications, or equivalent. * Certifications (Preferred): Genesys Cloud CX Certified Professional, AWS/Azure Architect, ITIL, or Design Thinking. * Languages: Fluent in Spanish; professional\-level English. * Region: Latin America – ability to operate across multiple countries and cultures. Key Attributes* Consultative mindset with strong executive presence. * Ability to simplify complex technical concepts into business value. * Strong collaboration skills and customer\-centric approach. * Passion for innovation and continuous learning. * Capable of leading transformation discussions from Contact Center modernization to Experience Orchestration. Activities include: * Preparing and developing technical presentations to explain the organization's products and services; * Collaborating with sales teams to understand customer needs and provide sales support; * Providing pre\-sales technical support for the development and implementation of complex products, applications, services, and solutions; * Identifying, developing, and customizing applications/systems architecture or process designs for integration of customer's very large complex technology solutions and integrating architecture; * Identifying areas for improvement in customer processes and effectively prescribing solutions; * Supporting sales teams during the project/solution contracting phase. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI\-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre\-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow\-ups or resume submissions—may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.*Please note that recruiters will never ask for sensitive personal or financial information during the application phase.*

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Indeed

Front line

Position: Service Guardian (PQRS Management) Contract: Indefinite term Salary: $1,423,500 Schedule: Monday to Friday, 7:00 a.m. to 5:00 p.m., and one Saturday every fifteen days Location: Bogotá D.C. – Administrative Office Requirements: \-Technical or technologist degree in Health Administration or related administrative fields \-Minimum 1 year of experience in user service, PQRS management, satisfaction surveys, or customer service in the health sector \-Excellent communication skills and service orientation \-Basic proficiency in office tools \-Ability to resolve conflicts and follow up on user requests Main responsibilities: \-Reception, analysis, and timely response to PQRS \-Follow-up and closure of user cases \-Application and consolidation of satisfaction surveys \-Direct and effective user attention as part of the front line \-Support for continuous improvement processes in user experience Interested candidates should send their resume to: seleccion3@hlips.com.co Subject: Service Guardian – PQRS Position type: Full-time, Indefinite

111411, Los Mártires, Bogotá, Colombia

COP 1,423,500/year

Financial Reporting Senior Specialist642908707937301227

Indeed

Financial Reporting Senior Specialist

**Job Title** Financial Reporting Senior Specialist**External Job Title:** Financial Reporting Senior Specialist Position type: Permanent Location: Bogota, Colombia (Hybrid) About Your Business Area/Department : The Regional Accounting Center (RAC) is a specialized department within the Finance Team, focused on managing the Local Statutory Accounts, audit processes and accounting risk management for North and South America. Summary of the role: The Financial Reporting Specialist NORAM/LATAM will be responsible for preparing Local Statutory Accounts (LSA) for entities in North and Latin America in compliance with International Financial Reporting Standards (IFRS) and local Generally Accepted Accounting Principles (GAAP). The candidate will also provide key support for the consolidation of the United States entities, therefore the knowledge about the consolidation techniques would be highly valued. A key aspect of the position includes managing the audit process with internal stakeholders, interacting with the auditors, addressing their inquiries, and meeting audit deadlines. Thus, having prior experience in audit procedures and collaborating with auditors is an asset. The job requires a proactive attitude towards handling and reviewing financial data, alongside the preparation of detailed variance analysis reports. The Financial Reporting Senior Specialist will also be responsible for ensuring compliance with local GAAP and IFRS and contributing to the overall financial integrity of the organization by providing the accounting risk management to the business and the Finance Service Center (FSC). In this role you’ll: * Prepare manually the LSAs including cash flow and notes under IFRS and local GAAP. * Support the consolidation process and manually prepare the LSA including cash flow and notes for consolidation group under IFRS. * Ensure the reliability and accuracy of financial statements. * Coordinate the approval process for Local Statutory Accounts, ensuring all required documentation is accurately prepared and submitted for final sign\-off. * Liaise with auditors and support audit processes. * Prepare and post monthly accruals, as well as record all other necessary accounting entries to ensure accurate financial reporting. * Perform frequent reconciliations and clearing of designated Balance Sheet accounts to ensure effective accounting risk management. * File the monthly, quarterly and annual governmental forms. * Prepare monthly variance analysis reports to identify trends and discrepancies. * Identify and implement improvements in financial reporting procedures to enhance compliance with IFRS and strengthen the organization’s financial integrity. * Work with Central Team and Finance Service Center to coordinate implementation of policies and procedures. About the ideal candidate: * Bachelor’s degree in accounting, master’s, or local certified accountant title is a plus * Minimum of 5 years of relevant experience in financial consolidation, preferably in a multinational company * Strong understanding of accounting principles and basic knowledge of consolidation techniques * Advanced Excel skills (Pivot, VLOOKUP’s, etc.) * Experience in SAP/4 HANA with BPC consolidation module is a plus * Prior experience with statutory audits is highly valued * Analytical, problem\-solving, and communication skills * Ability to manage deadlines and multitask effectively * Attention to detail and a high level of accuracy in financial reporting * Strong organizational skills and ability to work effectively with cross\-functional teams * Required languages: proficient in Spanish and English What we can offer you: * Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits. * Hybrid working model. * Professional development to broaden your knowledge and enhance your skills with on\-line learning hubs packed with technical and soft skills training that allow you to develop and grow. * Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe. **Working at Amadeus, you will find** * A critical mission and purpose \- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. * A truly global DNA \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. * Great opportunities to learn \- Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. * A caring environment \- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. * A complete rewards offer \- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. * A diverse and inclusive community \- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. * A Reliable Company \- Trust and reliability are fundamental values that drive our actions and shape long\-lasting relationships with our customers, partners, and employees. **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Senior Data Architect, Professional Services642908708421141228

Indeed

Senior Data Architect, Professional Services

**DESCRIPTION** --------------- The Professional Services (ProServe) team is seeking a skilled Senior Data Architect to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Senior Data Architect you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. These professional services engagements will focus on customer solutions such as Data and Business intelligence, machine Learning and batch/real\-time data processing. Key job responsibilities As an experienced technology professional, you will be responsible for: * Help the customer to define and implement data architectures (Data Lake, Lake House, Data Mesh, etc). Engagements include short on\-site projects proving the use of AWS Data services to support new distributed computing solutions that often span private cloud and public cloud services. * Deliver on\-site technical assessments with partners and customers. This includes participating in pre\-sales visits, understanding customer requirements, creating packaged Data \& Analytics service offerings. * Engaging with the customer’s business and technology stakeholders to create a compelling vision of a data\-driven enterprise in their environment. Create new artifacts that promotes code reuse. * Collaborate with AWS field sales, pre\-sales, training and support teams to help partners and customers learn and use AWS services such as Athena, Glue, Lambda, S3, DynamoDB, Amazon EMR and Amazon Redshift. Since this is a customer facing role, you might be required to travel to client locations and deliver professional services when needed, up to 50% of the time. About the team The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee\-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship \& Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge\-sharing, mentorship and other career\-advancing resources here to help you develop into a better\-rounded professional. Work/Life Balance: We value work\-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **BASIC QUALIFICATIONS** ------------------------ * 5\+ years of experience in cloud architecture and implementation * 5\+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience * 5\+ Experience delivering cloud projects or cloud based solutions * Able to communicate effectively in English, within technical and business settings. * Bachelor's degree in Business, Computer Science, or related field. **PREFERRED QUALIFICATIONS** ---------------------------- * 5\+ years of external or internal customer facing, complex and large scale project management experience * Proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) * Experience with automation and scripting (e.g., Terraform, Python) * Expertise in performance optimization and cost management for cloud environments * Ability to manage multiple projects and priorities in a fast\-paced environment * AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Customer Service Call Center Agent642900881601291229

Indeed

Customer Service Call Center Agent

Join our team! A leading company is looking for a Customer Experience Specialist to ensure a positive and satisfactory interaction in every contact with our customers, thereby strengthening their perception and loyalty towards the company. **Responsibilities:** * Handle customer tickets, emails, and requests. * Provide detailed advice on the services offered by the company. * Work closely with customers to understand their specific needs regarding communication services. * Efficiently coordinate and manage customer requests to ensure accurate and timely service delivery, maintaining records in our customer service software. * Review attached documentation according to established parameters. * Maintain exceptional customer service through appropriate language and assertive communication. * Actively contribute to report development by providing accurate and relevant data. **Requirements:** * Minimum of 2 years of previous experience in call centers, customer service, or similar roles. * Excellent communication skills. * Ability to work collaboratively within a team. * Detail-oriented and capable of handling multiple tasks. * Basic knowledge of computer tools. Location: Chía, Cundinamarca. Contract: Indefinite term. Salary: Negotiable. Position type: Full-time

VW8M+M8 Chía, Cundinamarca, Colombia

Negotiable Salary