**Before applying for a position, select your language preference from the available options in the upper right corner of this page.** Explore your next opportunity at a company on the Fortune Global 500 list\. Discover innovative possibilities, enjoy our enriching culture, and work with talented teams that will help you improve every day. We know what it takes to drive UPS forward: people with an extraordinary combination of skill and passion. If you have the qualities and drive to lead teams, there are positions ready to cultivate your skills and take you to the next level. **Job Description:** **Customer Service: Logistics Tracking** **Grade 5** **On-site:** Logistics Terminals of Colombia, Siberia. **Job Summary** **Responsibilities**: Ensure and guarantee that products reach their final destination intact and on time according to agreed SLAs, reporting online to the client's process manager any incidents that arise; additionally, generate the reports and documentation required by the process for the client. **Qualifications**: * Technical, technological, or professional degrees in Industrial Engineering, Environmental Science, or Business Administration. (Preferred) * Minimum of 6 months of experience in order management and processing, generating shipping labels, and monitoring deliveries * Practical knowledge of Microsoft Word, Excel, Access, Outlook, and WMS * Schedule: Monday to Friday, 8:00 AM to 5:30 PM * English proficiency: 20% * Work mode: On-site **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.