Growth Operations Associate

Description

Summary: Genesis Orthopedics & Sports Medicine is seeking a detail-oriented Growth Operations Associate to support expanding operations and lead growth-focused initiatives in healthcare delivery. Highlights: 1. Dynamic, resourceful individual thriving in a fast-paced environment 2. Opportunity to make a meaningful impact in healthcare delivery 3. Collaborative environment with pathways for professional development **Job Description:**Genesis Orthopedics \& Sports Medicine is seeking a highly motivated, detail\-oriented **Growth Operations Associate** to support our expanding operations and lead growth\-focused initiatives across the organization. This role is ideal for a dynamic, resourceful individual who thrives in a fast\-paced environment, enjoys cross\-functional collaboration, and is passionate about making a meaningful impact in healthcare delivery. ***Key Responsibilities*** **Operational Support** * Improve and streamline internal workflows to drive operational efficiency across departments. * Manage internal systems such as EPIC and CRM platforms to track leads, referrals, and key growth metrics. * Develop, document, and standardize operational processes and best practices. **Business Development** * Partner with leadership to identify and evaluate opportunities for market expansion and revenue growth. * Conduct market research and data analysis to support strategic planning and business decisions. * Monitor performance metrics and deliver insightful reports and recommendations. **Marketing \& Outreach** * Collaborate with the marketing team to develop and execute campaigns aimed at acquiring new patients. * Maintain and strengthen relationships with referral sources, partners, and external stakeholders. * Track outreach efforts and performance, providing data\-driven insights to optimize strategies. **Project Management** * Oversee growth\-related projects from initiation to completion, ensuring alignment with organizational goals. * Provide regular updates on project progress, roadblocks, and key milestones to stakeholders. **Administrative Support** * Coordinate and schedule meetings, events, and stakeholder follow\-ups. * Assist with other growth\-related tasks and special projects as needed. **Requirements** **What We're Looking For*** Strong organizational and analytical skills * Excellent communication and teamwork abilities * Familiarity with CRM platforms and healthcare systems (experience with EPIC is a plus) * A proactive and solutions\-oriented mindset, fueled by a passion for healthcare innovation ***Qualifications:*** * Education: Bachelor’s degree in business, healthcare administration, operations, or a related field. * Experience: * A minimum of 2 years in operations, business development, or a comparable role. * Experience in the healthcare or medical industry is highly desirable. ***Skills:*** * Proficiency in CRM systems, spreadsheets (Excel/Google Sheets), and data analysis tools. * Outstanding communication and interpersonal skills. * Strong organizational skills and ability to multitask effectively. * Analytical thinker with a focus on solving problems and enhancing processes. * Capable of working both independently and as part of a dynamic team. * **Preferred:** Familiarity with Lean Six Sigma or other process improvement methodologies. **Benefits** **Why Join Genesis Orthopedics \& Sports Medicine?** At Genesis Orthopedics \& Sports Medicine, we believe high\-quality orthopedic care should be accessible to all—not just those who can afford it. After 17 years of conventional practice, we took a step back, challenged the status quo, and reimagined healthcare delivery. Over four years, through hundreds of hours of research, global case studies, and bold innovation, we developed a new model that maintains our reputation for exceptional care while making our services more ethical and affordable. **Why Choose Genesis?** * **Supportive Team** – Be part of a compassionate and professional healthcare team that values collaboration. * **Competitive Compensation –** Enjoy a strong base salary with opportunities for performance\-based bonuses. * **Career Growth –** Access pathways for professional development and advancement within our innovative practice. * **Meaningful Impact –** Help us revolutionize healthcare by making top\-tier orthopedic care accessible to everyone. Apply today and be part of something truly transformative at Genesis Orthopedics \& Sports Medicine.