Description
Position Summary:
Analyze, validate, and monitor payroll-deductible loans, ensuring appropriate performance and compliance with onboarding processes.
Key Highlights:
1. Manage and monitor payroll-deductible loans in the portfolio
2. Manage relationships with payroll offices to ensure timely information
3. Implement action plans for reasons of non-payment
**Job Description:**
Analyze, validate, and monitor the company's payroll-deductible loan portfolio, contributing to its appropriate performance through collection indicator monitoring and adherence to onboarding processes with payroll offices.
**Requirements:**
* Undergraduate degree in Business Administration, Financial Engineering, Industrial Engineering, or related fields within the financial sector.
* Proficiency in Office tools, advanced Excel, basic finance knowledge, payroll-deductible loan knowledge, and customer service skills.
* One year of experience in payroll-deductible loan-related matters.
**Job Responsibilities:**
* Ensure compliance with disbursement processes for the payroll-deductible loan portfolio originated by Coltefinanciera.
* Monitor portfolio purchases to ensure timely registration of removals at payroll offices.
* Identify all causes and reasons for non-payment of unprocessed loans and suspensions of active deductions by payroll offices.
* Maintain optimal relationships with payroll offices to obtain timely information and achieve a high percentage of non-payment reason identification.
* Implement all action plans triggered by each non-payment reason (withdrawn, deceased, seized, simultaneous indebtedness, persistent portfolio purchase, payroll office operational issue, entity operational issue).
* Continuously monitor onboarding responses to rapidly identify failed onboarding.
* Determine whether partial onboarding is feasible with public payroll offices.
* Generate corresponding management reports for assigned tasks.
* Perform code renewal processes at payroll offices, considering each entity's deadlines.
Work Location: On-site employment