Technology Analyst – Level 2 Support

Description

Job Summary: At Anker Logística & Carga, we are seeking a Technology Analyst to provide Level 2 support, resolve incidents, assist with integrations, automations, and small internal developments. Key Highlights: 1. Career plan focused on software development 2. Continuous learning and professional growth 3. Problem solving and technical support **JOIN ANKER LOGÍSTICA & CARGA!** **Technology Analyst – Level 2 Support** **City:** Bogotá – 100% On-site **Contract Type:** Indefinite At Anker Logística & Carga, we are looking for a passionate Technology Analyst who enjoys problem solving, technical support, and growth in software development. **What will be your mission?** Provide Level 2 support to users and the company’s technological operations by resolving technical and functional incidents, supporting integrations, automations, and small internal developments. **Requirements:** ✔ Technical or technological degree in systems, software development, computer science, or related fields. ✔ Currently pursuing a degree in Systems Engineering, Software Engineering, or related disciplines. ✔ Minimum 2 years of experience in Level 2 support and intermediate development. ✔ Knowledge of: * REST APIs * SQL databases * Technical support and incident diagnosis * Development or scripting languages * Functional testing and technical documentation **We seek individuals with:** * Analytical thinking * Proactivity and service orientation * Organization and follow-up skills * Teamwork and effective communication **We offer:** ✔ Career plan focused on software development ✔ Continuous learning and professional growth If you are interested, apply now—we want to meet you! Workplace: On-site employment