Job Summary: Call center advisor responsible for scheduling appointments, handling inquiries/complaints/suggestions (PQRS), and rescheduling medical appointments, while delivering customer service. Key Highlights: 1. Professional stability and growth 2. Excellent income ***Call Center Advisor: Appointment Scheduling / Spanish-Speaking Customers*** **What will you do?** * Provide customer service including appointment scheduling, PQRS handling, cancellation and rescheduling of medical appointments. **Location:** Bogotá, Dorado Plaza Business Center **Working Hours:** * Monday to Friday, 2:00 a.m. to 11:00 a.m. * Saturdays and Sundays off / Spanish public holidays are not worked, but Colombian public holidays are worked **What do we offer?** * Base salary: $1\.750\.905 \+ transportation allowance $249\.095 * All statutory benefits \+ corresponding surcharges * Additional non-statutory allowance of $300\.000 * Professional stability, growth, and excellent income! * 42-hour workweek contract **In-person training:** * Duration: Starting 17/08/2026, 11 days * Training payment: $30\.000 COP per day attended **Requirements:** * Must be of legal age * High school graduate * With ***certified call center experience of at least 3 months serving \*Spanish-speaking customers\**** Workplace: On-site employment
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
