**Company Description** SGS is the world leader in inspection, verification, analysis and certification. It is regarded as the global benchmark for quality and integrity, with over 94,000 employees and a network of more than 2,600 offices and laboratories worldwide. **Job Description** Key Responsibilities * Schedule departmental activities and ensure they are carried out in accordance with internal procedures and policies. * Ensure allocation and optimization of necessary resources to support all departmental operations effectively. Specific Responsibilities * Apply the operational management system procedures within your area of competence to maintain standardized operations. * Continuously optimize processes and resources used in operations to meet Local Contribution targets. * Coordinate and execute pre- and post-service delivery activities in compliance with internal procedures and policies to ensure operational effectiveness. * Prepare, process, and monitor contracts and invoicing for freelancers in line with Finance and Human Resources guidelines and agreements with service providers. * Prepare management reports and performance indicators to optimize your processes and propose improvement alternatives. * Regularly update clients on operational execution so they are aware of the outcomes. * Conduct scheduled visits and/or activities, including those requiring specialized technical expertise to fulfill client requirements. * Document and deliver findings from visits, including those requiring specialized technical knowledge to produce the final deliverables requested by the client. * Ensure timely execution of activities to meet customer service commitments. * Guarantee the quality of information received as a result of planned and executed activities (e.g., reports, results). * Verify that scheduled personnel (internal or external) possess required safety equipment, documentation, or any other elements necessary for activity execution. * Monitor expenses associated with each scheduled process to ensure profitability at all times. * Address and develop methodologies for delivering new services within the department. * Perform any other duties assigned that are inherent to the position. **Requirements** * **Academic Qualification:** Technical diploma or student in the final semesters of administrative studies. **Experience:** 1 year of experience in logistics or resource administration. **Technical Knowledge:** Microsoft Office suite Technical Knowledge: Fundamentals of ISO 9001 management systems; Microsoft Office (Word, Excel, PowerPoint); knowledge of methodologies and processes specific to the sector. Familiarity with tools such as Power BI, Power Query, and Power Automate. * **Languages:** Intermediate English preferred