Description
Job Summary:
Customer service and advisory, sales, maintenance of the work area, stock control, and compliance with store regulations.
Key Responsibilities:
1. Customer service and advisory
2. Sales and transaction closure
3. Area management and stock control
Customer service and advisory
Greet and welcome customers.
Provide recommendations based on customer needs.
Offer information regarding sizes, styles, prices, and promotions.
Sales and transaction closure
Finalize sales and encourage additional purchases (cross-selling).
Basic cash handling (in some stores).
Achieve individual or team sales targets.
Work area organization and maintenance
Keep the store clean and well-organized.
Arrange garments correctly according to visual merchandising guidelines.
Restock merchandise on shelves or displays.
Stock control on the sales floor
Report out-of-stock or fast-moving items.
Assist with quick counts or cyclical inventory audits.
Compliance with store regulations
Follow customer service protocols, etiquette, and safety procedures.
Wear the uniform (if applicable) and maintain a professional personal appearance.
-Requirements-
Minimum education: Secondary Basic Education
2 years of experience
Knowledge: Advisory capability, Customer advisory, Commercial skills, Sales