Job Summary: Comprehensively manage the real estate commercial and leasing process, from prospect engagement through contract formalization and post-occupancy support. Key Highlights: 1. Manages the full leasing cycle and customer service. 2. Contributes to achieving occupancy and revenue targets. 3. Develops business opportunities and strategic partnerships. Position: Leasing Agent Schedule: Monday to Saturday \- 100% On-site Contract Type: Indefinite-term Compensation: Base salary \+ commissions Responsibilities * Comprehensively manage the commercial and leasing process for properties, from prospect engagement and qualification through contract formalization and resident move-in, contributing to the achievement of occupancy and revenue targets. * Promptly, courteously, and professionally respond to information requests received via telephone, email, messaging, and in-person interactions. * Conduct property and common area tours and presentations, providing clear information about features, conditions, services, and benefits. * Manage leasing requests, including collecting and validating documentation, verifying background information, preparing and tracking contracts, and delivering required documentation for move-in. * Verify that properties are in suitable condition prior to tenant move-in, coordinating with maintenance staff for necessary repairs, adjustments, or modifications. * Record and maintain up-to-date information on prospects, visits, requests, contracts, and follow-ups in designated systems or tools. * Accompany prospects throughout the leasing process, providing guidance on contractual terms, requirements, documentation, and established procedures. * Keep updated information regarding property availability, pricing, features, services, co-ownership regulations, and policies. * Monitor market trends and comparable properties, identifying improvement opportunities and proposing commercial strategies to sustain appropriate occupancy levels. * Analyze metrics related to prospects, visits, closings, occupancy, leases, and renewals, identifying opportunities to improve commercial management. * Participate in planning and executing commercial and promotional strategies, including campaigns, discounts, partnerships, and other initiatives aimed at enhancing property occupancy and profitability. * Manage lease renewal processes, conducting timely follow-ups with tenants, preparing required communications and documentation, and ensuring proper formalization. * Promptly, respectfully, and effectively address concerns and requests from owners, tenants, and residents, coordinating internally as needed for resolution. * Identify and develop business opportunities with companies, real estate agencies, and other commercial partners that can generate new prospects or alternative occupancy options for properties. * Manage and maintain appropriate relationships with real estate agencies, brokers, and external partners, tracking referred prospects and visits and ensuring timely service throughout the leasing process. * Coordinate with various co-ownership departments to ensure a satisfactory experience during move-in, residency, and tenant/resident support. * Ensure compliance with internal procedures, co-ownership policies, and terms stipulated in lease agreements. Work Location: On-site employment
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
