Summary: Sutherland is seeking a talented Cloud Applications Operations Engineer to join a team re-inventing Applications Operations, delivering SaaS using AWS in a fast-paced, autonomous environment. Highlights: 1. Deliver latest Application Operations (SaaS) using AWS 2. Work with cutting-edge AWS technology 3. Impact millions with scalable real-time platforms Job Description Sutherland is looking for a talented Cloud Applications Operations Engineer interested in delivering the latest in Application Operations (SaaS) using AWS — in a culture that encourages autonomous productive teams! If you're looking to join a team of innovative software engineers re-inventing Applications Operations — we want to hear from you! As a Cloud AppOps Engineer, you will: • Configure backend systems and infrastructures helping to build our global SaaS platform • Come with a comprehensive understanding of the Amazon AWS platform • Be unafraid to 'look under the hood' and 'break stuff to make stuff' • Team up with highly talented and motivated engineers and architects using the latest in AWS, working on cutting edge technology • Work in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting millions of individuals and revenue • Managing complex Applications hosted on Cloud • Support Application maintenance activities • Manage daily data processing & troubleshoot failures • Build proactive monitoring & alerting service • Automation using ansible, python, Perl scripting • Setup & secure new Application instances • Take part in change management — building deployment patches, fixes & rollback plans • Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties) • Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) • Support, create and implement alongside technical & operations teams to meet our customers' individual needs for their infrastructure & application deployments • Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). • Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible • Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale Qualifications • 5+ years of relevant Cloud AppOps Engineer experience • Excellent hands-on experience in managing Application Support (3-tier and 2-tier apps) • Strong problem solving, analytical and communication skills • Exposure in handling complex application performance issues • Exposure to APM tools like AppDynamics and Dynatrace • Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). • Good experience in a DevOps environment / Operations team / Infrastructure Operations team. • Excellent Troubleshooting skills • OS level knowledge (Windows or Linux) • Database skills (SQL, Oracle or Postgres / Cassandra) • Application Server (skills on any of Middleware technologies e.g. – Tomcat, WebLogic, WebSphere) • Good understanding on Networking and load balancers • Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.) • Experience working with tools like OpsGenie, Nagios, Rundeck • Cloud / Application-level Security experience (preferred) • Experience in Banking & Financial domain (preferred) • Experience with Agile/Sprint development model (preferred). -Requerimientos- Educación mínima: Universidad / Carrera tecnológica 4 años de experiencia Idiomas: Inglés Conocimientos: Cloud computing, Java, SQL Server Palabras clave: apoyo, support, soporte, ingeniero, engineers, ingeniera, ing, engineer, db, bd, sql, db2, firebird, informix, interbase, oracle, postgresql, sqlserver Job Description Sutherland is looking for a talented Cloud Applications Operations Engineer interested in delivering the latest in Application Operations (SaaS) using AWS — in a culture that encourages autonomous productive teams! If you're looking to join a team of innovative software engineers re-inventing Applications Operations — we want to hear from you! As a Cloud AppOps Engineer, you will: • Configure backend systems and infrastructures helping to build our global SaaS platform • Come with a comprehensive understanding of the Amazon AWS platform • Be unafraid to 'look under the hood' and 'break stuff to make stuff' • Team up with highly talented and motivated engineers and architects using the latest in AWS, working on cutting edge technology • Work in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting millions of individuals and revenue • Managing complex Applications hosted on Cloud • Support Application maintenance activities • Manage daily data processing & troubleshoot failures • Build proactive monitoring & alerting service • Automation using ansible, python, Perl scripting • Setup & secure new Application instances • Take part in change management — building deployment patches, fixes & rollback plans • Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties) • Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) • Support, create and implement alongside technical & operations teams to meet our customers' individual needs for their infrastructure & application deployments • Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). • Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible • Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale Qualifications • 5+ years of relevant Cloud AppOps Engineer experience • Excellent hands-on experience in managing Application Support (3-tier and 2-tier apps) • Strong problem solving, analytical and communication skills • Exposure in handling complex application performance issues • Exposure to APM tools like AppDynamics and Dynatrace • Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). • Good experience in a DevOps environment / Operations team / Infrastructure Operations team. • Excellent Troubleshooting skills • OS level knowledge (Windows or Linux) • Database skills (SQL, Oracle or Postgres / Cassandra) • Application Server (skills on any of Middleware technologies e.g. – Tomcat, WebLogic, WebSphere) • Good understanding on Networking and load balancers • Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.) • Experience working with tools like OpsGenie, Nagios, Rundeck • Cloud / Application-level Security experience (preferred) • Experience in Banking & Financial domain (preferred) • Experience with Agile/Sprint development model (preferred). -Requerimientos- Educación mínima: Universidad / Carrera tecnológica 4 años de experiencia Idiomas: Inglés Conocimientos: Cloud computing, Java, SQL Server Palabras clave: apoyo, support, soporte, ingeniero, engineers, ingeniera, ing, engineer, db, bd, sql, db2, firebird, informix, interbase, oracle, postgresql, sqlserver **Salario:** 0 COP/MONTH.