Professional in administrative, marketing or related fields. Minimum of 6 months of experience in commercial, administrative and/or financial positions Salary: $1,900,000 + Legal benefits + Non-mandatory bonus $400,000 Schedule: Monday to Friday from 8:00 am to 5:00 pm and Saturday from 8:00 am to 12:15 pm Position available at Medellín office: Calle 78a sur 52 A 83 - La Estrella Functions Open and close the sales point according to the company's established schedule Take orders and proceed with dispatching goods in accordance with company procedures, completing all required documentation Prepare quotations and follow up on them Perform cash register reconciliation at the sales point Issue sales invoices and track sales orders Keep the physical and digital records of the sales point updated and organized Report and forward received warranties to the responsible department, committing to provide the necessary information for resolution Process, follow up, and fully resolve any customer complaints (PQRS) assigned by the company, committing to complete the established form accordingly Provide customer service in person or through the company's digital channels Receive customer payments through the company's approved payment methods (cash, bank transfer, etc.) Establish proper storage methods and precautions for merchandise at the sales point Supervise cleanliness and order in the warehouse area, ensuring it remains organized at all times Conduct inspections of the warehouse and sales point to ensure compliance with internal regulations Manage sales point personnel, ensuring adherence to disciplinary rules, SG-SST standards, and company processes and procedures Conduct weekly inventory checks of available merchandise at the sales point Maintain an updated stock level, ensuring sufficient products to meet sales point demand Monitor and track all payments made through the company's approved payment methods Continuously monitor accounts receivable, including wholesale customer accounts Promptly report to the sales department any issues or updates regarding merchandise and products, as per instructions from the immediate supervisor Maintain the company's accounts receivable portfolio in good standing, following employer guidelines for collections Verify that assigned personnel fulfill their duties and report any incidents or updates to the immediate supervisor Position type: Full-time