Description
Job Summary:
We are seeking a telesales apprentice to provide comprehensive support to the commercial team, assist in operations, and deliver training to telesales representatives.
Key Highlights:
1. Comprehensive support to the telesales commercial team across 7 countries
2. Coaching and training in the telesales representative role
3. Opportunities for professional growth and development
**Location:** Medellín, Antioquia, CO, 050010
**Job ID:** 18138
We are the Holcim Group’s Service Center for Latin America. Through Americas Business Services (ABS), we manage key processes for our businesses, acting as strategic partners by generating value. Our objective is to deliver world-class solutions in areas such as procurement, commercial operations, human talent, finance, accounting, and customer service.
We are part of Holcim, the global leader in innovative and sustainable construction solutions. Our mission is to decarbonize construction to improve living standards worldwide, supported by our 45,000 employees.
We are proud to be a Top Employer company, certified as a leading employer. We are committed to providing an exceptional work environment where everyone can grow and thrive, through robust HR practices and people management.
\#HolcimABS
**TELESALES APPRENTICE**
Provide comprehensive support to the telesales commercial team across 7 countries, including coaching and training on topics related to the telesales representative role, as well as supporting the analyst when required; additionally, cover operational duties during team absences and assist with analyst reporting processes when no support is needed for customer contactability operations, ensuring operational continuity and efficiency.
**Workplace:** Medellín / Hybrid.
**Essential Requirements:**
* Must not have signed an Apprenticeship Agreement.
* **Currently enrolled student in technical or technological programs such as:** commercial management, customer service, sales, or administrative fields. Must be eligible to begin the practical phase in 2026 II (second semester of 2026\).
**Maintenance Allowance:** $SMMLV
**Learn about our benefits:**
* Hybrid work arrangement.
* Transportation allowance.
* Six half-days off.
* Opportunities for growth.
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