Service Point Assistant

Description

Job Summary: We are seeking a Service Point Assistant to provide comprehensive user care, managing authorizations and billing for healthcare services with a service-oriented vocation. Key Highlights: 1. Comprehensive user care and administrative process management in healthcare. 2. Opportunity to grow in the healthcare sector with a service-oriented vocation. 3. Role focused on timely, humane, and high-quality care. Join our team! We seek a Service Point Assistant with six (6) months of experience in user service and administrative processes in healthcare (internships accepted). We are looking for individuals with a service-oriented vocation, attention to detail, and willingness to learn and grow in the healthcare sector. Academic Qualification: Technician or Technologist in Health Administration, Medical Secretarial Studies, or related fields. Job Mission: To provide comprehensive user care by managing authorization and billing processes for healthcare services, ensuring timely, humane, and high-quality service. Main Responsibilities: Attend to and guide users regarding healthcare services. Manage service authorizations. Perform service billing. Required Knowledge: Desirable: Training course in Humanization of Healthcare Services. Basic proficiency in office software (Microsoft Office). Knowledge of Colombia’s General Social Security System in Health. Healthcare authorizations. User service. Professional Competencies: Teamwork, proactivity, and assertive communication. Working Conditions: Salary: $1,750,905 + current statutory benefits. Contract Type: Fixed-term contract. Work Schedule: Rotating shifts Monday to Friday: 7:00 a.m. – 7:00 p.m. Saturdays: 7:00 a.m. – 1:00 p.m. Work Location: Itagüí. -Requirements- Minimum Education: University Degree / Technical Program Years of Experience Keywords: helper, assistant, auxiliary, aux, ayudante, asistente, auxiliar, aide, service