Are you passionate about understanding customer needs and transforming them into software solutions? Do you have the skills to manage requirements and facilitate communication between teams? Our company is seeking a **Functional Analyst** who wants to grow into a **Project Consultant** role and become a key member of our teams. **Job Objective:** To serve as the bridge between the client and the technical team, leading information gathering, requirements management, and functional documentation for projects. This person will act as the right-hand support to Project Consultants, assisting in end-to-end project lifecycle management, client engagement, and facilitating training sessions. We seek someone with growth aspirations toward consultancy and project leadership roles. **Key Responsibilities:** * **Information Gathering:** Facilitate stakeholder sessions to identify and document business needs. * **Requirements Management:** Analyze, prioritize, and maintain traceability of functional and non-functional requirements. * **User Story (US) Management:** Write clear user stories with well-defined acceptance criteria for the development team. * **Client Engagement:** Maintain consistent communication with the client, manage expectations, and ensure client satisfaction. * **Training:** Deliver functional training and support adoption for end users and internal teams. * **Project Management Support:** Collaborate with the Project Consultant on schedule tracking, KPIs, and deliverables. * **Documentation:** Produce functional specifications, user manuals, and process documentation. **Desired Profile:** * Degree in Systems Engineering, Computer Science, Business Administration, or related fields. * **Minimum 2 years’ experience** in functional analysis, requirements analysis, or similar roles within software projects. * Experience with agile methodologies, especially **Scrum**. * Preferred: Knowledge of functional testing or quality assurance. * English (technical reading and writing skills for technical certifications). * Candidate with strong growth potential. **Required Knowledge and Experience:** * **Requirements Management:** Requirements elicitation, analysis, and documentation techniques. * **User Stories:** Writing user stories, epics, acceptance criteria, and Definition of Done. * **Agile Methodologies:** Scrum, Kanban, agile ceremonies, and backlog management. * **Management Tools:** Jira, Azure DevOps, Trello, or similar. * **Project Management Fundamentals:** Familiarity with PMI concepts, scheduling, and KPI tracking. **Soft Skills We Value:** * **Excellent oral and written communication.** * **Customer orientation** and service mindset. * **Analytical thinking** and synthesis ability. * **Proactivity and initiative** in proposing solutions. * **Self-management and accountability.** * Ability to work collaboratively in teams and handle multiple projects simultaneously. * Skill in facilitating meetings and mediating among diverse stakeholders. * Transparency, openness to feedback, and willingness to be challenged. **Why Join Us?** * **Career Development Plan:** Initial mentorship program, followed by a structured development path toward becoming a Project Consultant, including mentoring and ongoing support. * A dynamic environment focused on growth, collaboration, and continuous learning. * A culture grounded in **honesty**, **trust**, and **professional and personal development**. * Involvement in diverse projects across various technologies and clients. * Opportunity to directly impact client satisfaction and project success. **Availability:** Immediate. **Work Model:** On-site during the probation period; afterward, eligible to apply for a hybrid model (3 days in office, 2 days remote — based in Medellín). **Working Hours:** Monday to Friday, 7:30 a.m. to 5:00 p.m. **Salary Expectations:** To be discussed based on experience level. *If connecting business needs with technological solutions excites you, if you possess a service-oriented mindset, and if you aspire to grow into project consultancy, we want to meet you!* Employment Type: Full-time Application Question(s): * What is your expected salary? REQUIRED to proceed with the process. Experience: * Similar positions: 2 years (Mandatory) Language: * English? (for technical certifications) (Preferred)