**You’re getting closer to touching the sky! ✈️** We want you to be part of this exciting journey where you can grow and develop alongside a highly skilled and diverse team that will support you in overcoming obstacles and reaching your destination. **Seed Program: Part-Time Customer Service Agent – BOG** In this role, you will deliver and ensure excellence in service by providing agile and timely assistance, fulfilling the duties and responsibilities established in operational manuals and the Integrated Management System. **Specific Responsibilities:** * Attend to, guide, and direct passengers at each point of contact according to established procedures, ensuring flight operations are conducted safely and service quality is achieved. * Ensure excellent customer service by satisfying customers’ needs and requirements, thereby guaranteeing the organization’s continuous improvement. * Support the Supervisor, Team Leader, or other colleagues during flight delays, disruptions, overbookings, or cancellations by performing assigned tasks, thus contributing to the organization’s continuous improvement. **Check-in / Requirements for Boarding:** * **Academic Qualification:** Technician / Technologist / Professional degree; preferred fields include aviation, customer service, tourism, and/or hospitality. * **Experience:** Prior experience in aviation, customer service, and sales is desirable. * **English Proficiency Level:** B2 * Flexibility to work rotating shifts. **Location of the Position:** Bogotá – Colombia. We know that with you, **we’ll win!** **Work Area:** Part-Time