Summary: This position processes charge adjustments, creates and distributes various reports, audits and prepares adjustments, and performs research with meticulous attention to detail. Highlights: 1. Processes charge adjustments and creates reports 2. Ensures accuracy of customer records and resolves disputes 3. Requires meticulous attention to detail **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill \+ passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Job Summary** This position processes charge adjustments and creates and distributes various reports. He/She audits and prepares adjustments and performs research as needed. This position requires meticulous attention to detail and ensures that all steps under the billing Matrix process are followed in the proper order. * Prepares weekly reports and analyzes source documents. * Ensures accuracy of customer records and responds to customer inquiries as needed. * Identifies, researches, and resolves any errors or customer disputes. * Process charges adjustments to meet the team's SLA **Qualifications:** * Excellent verbal and written communication skills * Proficient in Microsoft Office Word, PowerPoint, and Excel * Preferred Background: WWF, Billing, Accounting * English Level: 70% * Day shift: Monday to Friday 6:30am a 4:00 pm * Grade Level: 7 * Hybrid. **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
