Job Function: Software \& Cloud The role: **Microsoft Cybersecurity Analyst** Hybrid Medellin/Bogotá Are you looking to develop your skills in a collaborative, fast\-paced environment? Do you want to grow your career in cybersecurity within a global team? Do you enjoy monitoring alerts and responding to security incidents? At SoftwareOne, you will be part of a specialized cybersecurity team where your work directly contributes to protecting our clients’ digital environments. You will work with Microsoft security technologies in a dynamic setting, with continuous learning, team support, and opportunities for professional growth. **How a day to day would look like in this role:*** Provide specialized technical support in the administration and resolution of security incidents related to Microsoft Defender, Azure AD, and M365 Security. * Monitor security alerts and events, executing corrective actions and escalating cases according to established procedures. * Analyze incidents to identify root causes and recommend mitigation actions. * Maintain up\-to\-date technical documentation and incident records to ensure traceability and operational continuity. * Collaborate with the team to strengthen security best practices. What we need to see from you: Profile: Technical, technologist, or professional background in Systems Engineering, Electronic Engineering, Software Engineering, or related fields, with experience as a support analyst and basic knowledge of cybersecurity. Required skills: * Basic knowledge of Microsoft 365 and Azure AD security. * Initial experience with tools such as Microsoft Defender and Microsoft Sentinel. * Ability to handle, analyze, and resolve security incidents. * Strong documentation skills and ability to properly escalate cases. * Willingness to learn and grow in the cybersecurity field. Benefits: * A unique culture with lived corporate values that foster a supportive and appreciative work environment. * Opportunity to develop your potential in a personalized way aligned with your goals in the role. * Health insurance * Life insurance * 100% paid sick leave * Vacation requests starting from 1 day * Employee Fund * Time off for birthday, graduation, and marriage * English classes and conversation sessions * Training opportunities through our SoftwareOne University program * Growth opportunities * Recognition initiatives * Team\-building and integration activities At SoftwareOne, we are committed to providing an environment of mutual respect in which equal employment opportunities are available to all applicants and team members regardless of race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. Why SoftwareOne?: SoftwareOne and Crayon have come together to form a global, AI\-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000\+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world\-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose\-driven culture where your ideas matter, your growth is supported, and your career can go global. Accommodations: SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision\-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.