Job Summary: A leading IT sector company is seeking an Implementation Analyst to support verification, testing, and evaluation of products, as well as provide technical support and assistance to customers and partners. Key Highlights: 1. Strengthen the team of a renowned IT company with presence in LATAM. 2. Support the verification and evaluation of technological products and services. 3. Provide pre- and post-sales technical support, managing customer requests. A prominent **IT sector company, recognized and present in several LATAM countries**, is currently seeking an **Implementation Analyst** to strengthen its workforce. **Required Profile:** * Technician, technologist, student, or professional in technology-related fields (minimum sixth university semester). * Proficiency in office tools. * Basic knowledge of **software and hardware**. * Familiarity with various **operating systems** and basic knowledge of **networks**. * Analytical skills, customer service orientation, and teamwork capabilities. **Main Responsibilities:** * Support verification of proper functionality of the company’s products and services, ensuring quality and performance standards. * Conduct testing and evaluation of technological products and services. * Support ongoing evaluation of products under development. * Develop and update documentation and manuals for partners, customers, and internal staff. * Perform final product inspections prior to delivery (quality control). * Provide **pre- and post-sales** technical support for marketed products. * Manage customer complaints or requests, channeling appropriate solutions. * Provide assistance and guidance to partners and end customers for correct use of product functionalities. * Participate in corporate activities, trainings, and continuous improvement processes within the organization. * Support tasks assigned by management. **Employment Conditions:** * **Salary:** $2,000,000 to $2,500,000 (based on experience) + statutory benefits. * **Contract Type:** Project-based or service contract. * **Working Hours:** Monday to Friday, 8:00 a.m. to 5:30 p.m. * Occasionally, as operational needs require, Saturdays from 8:00 a.m. to 12:00 p.m. Position Type: Full-time Workplace: On-site employment