Customer Service Leader - Bogotá

Description

Job Summary: We are seeking a Service Leader with strong willingness to develop relationships with corporate clients, create action plans, and analyze service metrics. Key Highlights: 1. Building positive relationships with corporate clients 2. Job stability and opportunities for professional growth 3. Proactive attitude and focus on continuous improvement A renowned multinational security company and cash-in-transit provider requires a SERVICE LEADER for its team — responsible and highly motivated. You will be in charge of developing and maintaining positive relationships with corporate clients, creating action plans, and monitoring and analyzing customer service metrics. Essential Requirements: High school diploma or university degree in administrative or related fields. The candidate must be trustworthy, proactive, and possess problem-solving skills. IMPORTANT: Proficiency in office software tools. Minimum 2 years of experience in corporate customer service. Excellent communication skills. Attention to detail and ability to handle multiple tasks simultaneously. Positive, productive attitude with focus on continuous improvement. Fixed-term employment contract directly with the company, automatically renewable. Work schedule: Sunday to Sunday, with one compensatory day per week. Job stability and real opportunities for career advancement within the company.-Requirements- Minimum Education: University / Professional Degree 2 years of experience Keywords: supervisor, manager, manager, director, chief, lead, leadership, head, service, customer, client