Job Summary: This role executes and ensures the implementation of operational and administrative processes, providing branch support through real-time registration, review, and tracking of information. Key Highlights: 1. Operational and administrative support to the branch network. 2. Opportunity to learn about banking control and operational management. 3. Constant interaction with various internal departments and branches. **Role Objective** Execute and ensure the proper implementation of operational and administrative processes of the Centralized Control Unit (CCU), providing timely support to the branch network through real-time registration, review, validation, and tracking of information. This role requires continuous coordination with branch supervisors and regional coordinators, ensuring compliance with internal policies, control guidelines, and applicable regulations. **Main Responsibilities** * Execute and support centralized control processes defined by the department, ensuring their correct application, documentation, and traceability in accordance with established guidelines. * Manage and maintain up-to-date operational databases and reports, ensuring the quality, integrity, and consistency of recorded information. * Register and organize operational evidence supporting process execution, facilitating consultation and auditing. * Meet defined timelines and standards for each assigned activity, ensuring due process and appropriate task prioritization. * Identify opportunities for improvement in basic operational processes, proposing adjustments that contribute to area efficiency and order (with leader guidance). **Academic Profile** Technologist: * Document Management * Administrative Assistance **Technical Knowledge and Skills** * Basic to intermediate knowledge of: + Administrative and document management. * Proficiency in office tools, especially Excel (intermediate level preferred: filters, tables, data validation). * Ability to handle numerical and documentary information in a structured and organized manner. * Experience or familiarity with repetitive operational processes requiring high levels of accuracy, consistency, and attention to detail. * Strong attention to detail and ability to identify errors, inconsistencies, or deviations in information. **Key Competencies (Soft Skills)** * Organization and effective time management. * Responsibility and commitment to work quality. * Ability to follow established procedures, policies, and guidelines. * Adaptability to change and flexibility when facing modifications in processes, regulations, or tools. * Clear and effective communication. * Teamwork and willingness to interact with different departments. * Ethical, responsible, and discreet handling of confidential information. **Role Characteristics** * Position focused on processes, control, and information assurance. * Constant interaction with various internal departments and the branch network. * High level of rigor, organization, and regulatory compliance. * Opportunity for learning and development in banking control and operational management processes.