




Job Summary: We are seeking a Customer Service Representative (CSR) to serve as a liaison, provide information, resolve issues, and ensure customer satisfaction. Key Highlights: 1. Help customers enthusiastically, patiently, and empathetically. 2. Act as a liaison, provide information, and resolve issues efficiently. 3. Maintain customer satisfaction and excellent service standards. Job Description: We are seeking a customer-oriented service representative. What does a customer service representative do? A Customer Service Representative (CSR) will act as a liaison, provide information about products/services, answer questions, and accurately and efficiently resolve any emerging issues our customer accounts may encounter. Top customer service representatives are genuinely enthusiastic about helping customers. They are patient, empathetic, and passionate communicators. They love to talk and understand the value of strong communication skills. Customer service representatives can put themselves in the customer’s shoes and advocate for them when necessary. Customer feedback is invaluable, and these customer service representatives can collect it for you. Problem-solving also comes naturally to customer service specialists. They have the confidence to resolve problems and will conduct research if they lack sufficient information to answer customer questions or resolve complaints. The goal is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Job Type: Temporary, Internship Contract Duration: 6 months


