**Company Description** **SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.** **Job Description** The **Technical Systems Engineer II (IT075\)** provides advanced technical support for complex, non\-recurring IT issues and business\-driven projects, working under minimal supervision to coordinate with teams and vendors in implementing solutions. The role includes managing the **IT asset lifecycle** (discovery, inventory, monitoring for failures), delivering onsite assistance for incident resolution, and ensuring **business continuity and system availability**. Candidates should hold a diploma or degree in IT, have **5\+ years of corporate support experience**, strong troubleshooting skills in hardware/software, and the ability to work independently in fast\-paced environments while driving process improvements. **Qualifications*** + **Education:** - College diploma in Information Technology or related discipline - Bachelor’s degree preferred + **Experience:** - **5\+ years of corporate IT support** - Hardware/software troubleshooting and break\-fix/repair + **Technical Skills:** - Advanced IT support for complex issues and projects - IT asset lifecycle management (discovery, inventory, monitoring) - Coordination with IT teams and vendors for operational technologies + **Soft Skills:** - Strong analytical, reasoning, and problem\-solving abilities - Ability to work independently under minimal supervision - Excellent communication and customer service orientation - Time management and ability to prioritize tasks + **Other:** + Ability to manage multiple projects in fast\-paced environments + Compliance with company **Health \& Safety and Code of Conduct policies**