Customer Service Analyst

Description

Job Summary: Customer Service Analyst responsible for attending to and following up on requests, managing petty cash, and interacting with various departments within a logistics company. Key Highlights: 1. Customer service and request follow-up 2. Petty cash management and Office suite for reporting 3. Assertive communication and interdepartmental interaction Important logistics and transportation company seeking personnel! · Position: Customer Service Analyst Work Location: Centro Empresarial Metropolitano BOG 45, Module 4. Working Hours: Monday to Friday: 7:30 a.m. to 5:00 p.m.; Saturdays: 8:00 a.m. to 12:00 p.m. Salary: Current Legal Minimum Wage + Non-statutory Bonus of $200,000 starting from the third month + Statutory Benefits Bi-weekly payment Academic Qualification: Technician or university graduate in administrative fields. Required Experience: Minimum 1 year of experience in transportation and logistics companies. Knowledge and Skills: Customer service. Petty cash management. Office suite proficiency for report preparation. Strong verbal fluency and assertive communication. Job Responsibilities: Attend to customers. Follow up on requests. Manage petty cash. Handle internal customer matters. Interact with various departments across the company.-Requirements- Minimum Education: University / Technical Degree 2 years of experience Age: 25 years or older Knowledge: Logistics, Customer Service Keywords: analyst, service, costumer, cliente