Job Summary: We are seeking a talented individual to define, develop, and implement strategies for managing customer orders and claims, ensuring complete service satisfaction. Key Highlights: 1. Leader in food logistics with 13 years of experience in Colombia 2. Opportunity for personal and professional growth 3. Key role in ensuring total customer satisfaction We are a multinational company, a leader in the food logistics industry, contributing to and supporting the personal and professional growth of our employees in Colombia for the past 13 years. We are now searching for our next talent! An individual capable of envisioning, defining, developing, and implementing the necessary strategies and actions to manage customer order placement and claims handling, thereby ensuring full satisfaction within the pre-established service agreement between parties. If this describes you, apply now—let us get to know you and access exceptional benefits. REQUIREMENTS: Technician, professional, or student (minimum 6th semester) in Logistics, Engineering, or administrative fields. Intermediate Excel skills (pivot tables, databases, formulas, and dashboards). Availability to work Monday–Friday. Excellent written communication (writing and spelling). TWO YEARS OF EXPERIENCE IN: purchasing PRIMARY RESPONSIBILITIES: - Maintain and foster smooth relationships with customers and suppliers - Communicate and confirm delivery schedules with suppliers via purchase orders - Manage and obtain various documents from suppliers - Manage purchase order approvals - Monitor supplier deliveries at the distribution center; verify merchandise entries into the system - Manage and track claims arising with suppliers - Handle, obtain, and analyze management indicators - Participate periodically in customer and supplier meetings EMPLOYMENT TYPE: On-site position at: Km. 6, Medellín Highway. Siberia Real Business Park. (We provide transportation service from Bogotá.) Full-time schedule. BENEFITS: Indefinite-term contract. Life insurance policy. Food allowance. 50% subsidy for prepaid medical coverage. Special occasion celebrations. Learn about these and other benefits we offer. -Requirements- Minimum education: University degree / Technical program 2 years of experience Keywords: analyst, shopping, purchases, orders, adquisicion, compras