Diebold Nixdorf is a global leader in the development and manufacturing of retail/banking products. We are currently seeking an Intermediate Field Service Technician. The candidate is expected to perform intermediate installations and minor repairs on all Diebold Nixdorf products and services. This includes scheduled cleanings and other intermediate maintenance on conventional products such as locks, safes, etc., as well as special project work as required. This position may require the use of basic to intermediate hand tools, limited parts, and extensive knowledge of PCs, PC peripherals, and network connectivity. Install, debug, and provide technical maintenance for hardware and software of products and components within the assigned area of responsibility, primarily at customer sites. * Incident handling: Troubleshoot by performing detailed analysis of hardware and software failures using all available diagnostic tools. This includes component-level hardware repair, cleaning and adjustment of mechanical components, and software configuration and installation. * Preventive maintenance: Perform routine checks according to documented preventive maintenance procedures and refill consumables as instructed. * IMAC/R: Perform installation, movement, addition, change, and removal of hardware and software products and components as instructed. * Customer training: Instruct and train customers on the use and operation of installed hardware and software. * Task processing: Receive information about incidents and service requests from the dispatch function. Report all unexpected issues to the dispatch function. Provide detailed reports of all activities performed. Proactively inform customers about actions taken. * Continuous improvement process: Constantly observe technical or process-related issues, proactively report potential problems, and offer improvement suggestions when possible. * Actively use corporate tools and processes for knowledge sharing, for example, the knowledge base to find and contribute solutions. * Training: Participate regularly in hardware and software training courses (on-the-job, classroom, and web-based) according to the company's training concept and obtain certification upon passing the relevant exams. * 1\-2 years of experience in any type of preventive and/or corrective maintenance. * **Must have a motorcycle** * Ability to lift and move heavy loads, stand for most of the day, climb, bend, and stoop while working with equipment. * Exceptional customer service skills are required. * Ability to organize and inventory parts and tools. Sense of urgency, organizational ability, professional presence, and teamwork. * **Why should you join Diebold Nixdorf?** Brighter minds \+ technology and innovation \+ business transformation. Diebold Nixdorf people are more than 23\.000 team members with diverse talents and experience across over 130 countries, leveraging future technologies to deliver secure and personalized consumer experiences that connect people with commerce. Our culture is driven by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. *Diebold Nixdorf is an equal opportunity employer, and we value diversity in our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.* *\*\** *To all recruitment agencies: Diebold Nixdorf does not accept resumes from agencies. Do not send resumes to our job aliases, Diebold Nixdorf employees, or any other location within the organization. Diebold Nixdorf will not be responsible for fees related to unsolicited resumes \*\** \#LI\-RM1