Project Manager Coordinator

Description

Position Summary: This role aims to successfully manage client relationships by optimizing resources and processes, and connecting teams to achieve objectives aligned with the company's value proposition. Key Highlights: 1. Leadership in regional customer and team management 2. Analysis and implementation of operational efficiencies and strategies 3. Collaboration with teams to drive high consumer engagement The Role You will be responsible for successfully managing client relationships by efficiently organizing resources, managing processes, and connecting practices and teams to achieve shared objectives and meet needs aligned with the company's value proposition. What Will You Do? * You will assume a leadership role, responsible for maintaining client and team contact at the regional level; you will also identify and manage career development and growth plans for your team. * You will coordinate weekly meetings with work teams to track project progress, identify improvement opportunities, and resolve potential issues arising during execution. * You will verify that hours reported by teams align with agreements made with the client. * You will analyze and implement operational efficiencies through appropriate allocation of resources and time. You will implement strategies, tactics, coordination plans, execution plans, and reporting of results achieved. * You will manage vendors, external partners, clients, brand managers, and media agencies. * You will collaborate with teams to develop protocols and use cases that drive high consumer engagement. * You will allocate necessary resources—including personnel profiles, budget, and time—to achieve account-specific objectives. * You will identify growth opportunities among your clients, ensuring follow-up on proposals and evaluating the effectiveness of defined strategies. * You will be responsible for managing the account budget. **Requirements** **Who Are You?** * You bring 5 years of experience managing projects or high-complexity professional services accounts. * Proven experience coordinating teams of more than 8 people simultaneously. * Ability to engage at an executive level with clients (executive presentations, monthly steering committees). * Preferred: Experience in the telecommunications sector (Claro, Tigo, Movistar, or similar operators) or digital service providers for large corporations. * Preferred: Knowledge of Sprinklr, Domo, or equivalent monitoring tools. * Degree in Advertising and Public Relations, Marketing, Business Administration, or related fields. * Advanced English proficiency. * Experience applying project management methodologies (PMP, SCRUM, Agile, KANBAN, Trello, Jira, Basecamp). * You bring knowledge in: * CRM, social media, SEO, SEM, and blogs (Nice to have) * Advanced G\-suite, iWork, Office. * Budget management. **Benefits** * An indefinite-term employment contract with Findasense Colombia, including a 2-month probationary period * 23 working days of vacation! Plus your birthday as an additional day off * Prepaid health insurance—Findasense cares about your well-being * Remote work options: from home, from another Findasense office, or anywhere in the world, in line with our Hybrid Way of Work policy * Connectivity allowance * Flexible working hours to support your work-life balance * Employee Fund \- Fondemec * Participation in our volunteer program: 40 paid working hours per year to support community service or volunteer organizations