Job Description **Role:** * Junior NOC Analyst **Job Description:** * We are looking for a **NOC Analyst** to provide support in data communication networks, ensuring availability, stability, and optimal performance of the technological infrastructure. The selected candidate will be responsible for monitoring, diagnosing, and resolving incidents in **LAN, WAN, and MAN** networks, as well as providing support for **TCP/IP, IPv4, and IPv6** routing protocols. **Requirements:** * Degree in Telecommunications Engineering, Networking, or Systems. * Minimum of two (2) years of experience in similar roles. * Solid knowledge of **LAN, WAN, MAN networks and TCP/IP, IPv4/IPv6 protocols.** * **ITIL Foundation certification (desirable).** * **Certifications related to managed platforms (CCNA, CompTIA Network+, or similar).** **Competencies:** * Customer service orientation. * Analytical and problem-solving skills. * Assertive communication and teamwork. **Main Responsibilities:** * Monitor and ensure continuous operation of data communication networks. * Handle and escalate incidents according to established service level agreements (SLA). * Perform basic configurations and provide support for network equipment. * Document events, incidents, and applied solutions. * Collaborate with other technical teams to improve and optimize the network. **Working Conditions:** * Location: Bogotá. * Work Mode: On-site. * Contract Type: Fixed-term. * Salary: Negotiable based on experience. This vacancy is posted through ticjob.co Apply now Specialized job portal for TIC profiles