DESCRIPTION * Ensure the confidentiality of information handled in reports, metrics, and presentations generated by this service to prevent information manipulation. * Publish and keep updated reports, presentations, indicators, and information in the centralized repositories designated for this purpose. (Optional) * Generate controls by carrying out appropriate processes to ensure the delivery of information from assigned groups within the process. * Notify the designated responsible person of any failure to submit the required information. * Perform trend analysis of information results through the management of various types of reports, documents, presentations, etc., for verification of process outcomes. * Processing of large-scale data * Management of incidents and requirements. * Minimum 6 months of experience REQUIREMENTS * Customer service skills * Analytical skills * Teamwork * Proactivity * Reading comprehension * Responsibility * Ability to work under pressure * Basic Office skills. * Level of study: Technician, technologist, or professional in administrative fields and/or related areas.