Join Our Team as a Helpdesk Analyst Provide IT support and troubleshooting via phone and email. Keep customers satisfied by resolving issues quickly and clearly through cases that need to be solved. Requirements: \- English Level: B2\+ / C1 \- Education: Technical, technologist, or student from semester 5 onwards \- Experience: 1 year of experience in Technical Support. \- \*Knowledge and skills in organization, management, and Microsoft Office, Windows 10 and 11 operating systems\. Working Conditions: \- Salary: $2\.850\.000 COP \+ Commissions based on indicators up to 10% of basic salary. \- Contract Type: Indefinite Contract (42 hours per week) \- Location: Chapinero, Bogotá \- Work Mode: On-site \- Schedule: Negotiable Benefits: \- Spotify or Netflix membership upon signing the contract (You can choose 1\) Job Type: Full-time, Indefinite Application Question(s): * Do you have your own vehicle? If yes, please specify which one? Motorcycle, car, bicycle Language: * English at level B2 to C1? (Mandatory)