Air freight Operations Specialist

Description

Summary: Manage import and export air freight operations, ensuring efficient handling of shipments and delivering exceptional customer service. Highlights: 1. Manage import and export air freight operations 2. Coordinate customs clearance processes 3. Build and strengthen relationships with clients, suppliers, and partners We are looking for an experienced **Airfreight Operations Specialist** to join our team. In this role, you will be responsible for managing both import and export air freight operations, ensuring shipments are handled efficiently while delivering exceptional customer service. **Responsibilities** * Manage both import and export air freight operations. * Ensure day\-to\-day operations are handled effectively and efficiently. * Handle airline bookings and review itineraries and logistics solutions proposed to clients. * Ensure timely follow\-up in accordance with service levels and client requirements. * Coordinate customs clearance processes. * Handle DGR shipments in compliance with Dangerous Goods Regulations. * Coordinate the receipt, review, and processing of shipping documentation. * Build, maintain, and strengthen relationships with clients, suppliers, and partners. * Communicate and negotiate effectively with all stakeholders to ensure smooth shipment execution. **Working conditions:** * Working schedule: * Competitive Salary in USD * **Remote mode of work** * 10\+ business days of paid time off * English courses * Equipment provided **Requirements** * Minimum **3 years of experience** in Air Freight Operations. * Fluency in **French and English** is mandatory. (**Spanish** is also applicable) * Spanish is a strong asset, as daily communication with the Latin American division may be required. * Hands\-on experience with **DGR shipments**. * Strong knowledge of **customs procedures**. * Experience handling **time\-critical shipments** is an advantage. * Excellent analytical and problem\-solving skills with strong attention to detail. * Outstanding organizational and interpersonal skills. * Experience working with **TMS/Carwise** is considered a plus.