Description
Summary:
Manage import and export ocean freight operations, ensuring efficient shipment coordination, customs compliance, and exceptional client service for a smooth logistics experience.
Highlights:
1. Manage import and export ocean freight operations
2. Coordinate customs clearance and DGR shipments
3. Build and strengthen client and partner relationships
We are looking for an experienced **Ocean Freight Operations Specialist** to join our team. In this role, you will be responsible for managing both import and export ocean freight operations while ensuring efficient shipment coordination and outstanding customer service.
**Responsibilities**
* Manage both import and export ocean freight operations.
* Ensure day\-to\-day operations are handled effectively and efficiently.
* Handle ocean carrier bookings and review itineraries and logistics solutions proposed to clients.
* Ensure timely follow\-up in accordance with service levels and client requirements.
* Coordinate customs clearance processes.
* Handle DGR shipments in compliance with Dangerous Goods Regulations.
* Coordinate the receipt, review, and processing of shipping documentation.
* Build, maintain, and strengthen relationships with clients, suppliers, and partners.
* Communicate and negotiate effectively with all stakeholders to ensure smooth shipment execution.
**Working conditions:**
* Working schedule:
* Competitive Salary in USD
* **Remote mode of work**
* 10\+ business days of paid time off
* English courses
* Equipment provided
**Requirements**
* Minimum **3 years of experience** in Ocean Freight Operations.
* Fluency in **French and English** is mandatory. (**Spanish** is also applicable)
* Spanish is a strong asset, as daily communication with the Latin American division may be required.
* Hands\-on experience with **DGR shipments**.
* Strong knowledge of **customs procedures**.
* Experience with **FCL, LCL, and preferably Project Cargo shipments** is an advantage.
* Excellent analytical and problem\-solving skills with strong attention to detail.
* Outstanding organizational and interpersonal skills.
* Experience working with **TMS/Carwise** is considered a plus.