Tocancipa Customer Service - Call Center Job Listings - OK

Browse

Antiques Collectibles

Baby Kids Items

Books · Movies And Music

Home Improvement Supplies

Musical Instruments

Office Supplies

Administration & Office Support

Advertising · Arts & Media

Banking & Financial Services

Call Center & Customer Service

CEO & General Management

Community Services & Development

Consulting & Strategy

Design & Architecture

Education & Training

Farming · Animals & Conservation

Government & Defense

Healthcare & Medical

Hospitality & Tourism

Human Resources & Recruitment

Information & Communication Technology

Manufacturing · Transport & Logistics

Marketing & Communications

Mining · Resources & Energy

Real Estate & Property

Retail & Consumer Products

Science & Technology

Self Employment

Sport & Recreation

Trades & Services

Property For Rent

Property For Sale

Home Improvement

Repair And Technical Support

Writing · Translation · And Transcription

Activities & Groups

Artists & Musicians

Classes & Lessons

Friendship & Networking

Travel & Travel Partners

Skills & Language Swap

···

Log in / Register

Customer Service - Call Center in Tocancipa

Best Match

Filter·1

Customer Service - Call Center

Tocancipa

Salary

Job Type

Workplace type

Unit

Location:Tocancipa

Category:Customer Service - Call Center

Sr. Quality Evaluator (aspiring to be 100%)65104899457665120

Sr. Quality Evaluator (aspiring to be 100%)

* Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email * Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) * Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices * Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes * Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies * Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) * Contribute to maintaining forms and legends documents * Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Career Path Policies: The game\-changers must have the approval of his or her immediate supervisor to apply for the call. * Required tenure: 6 months. * Required performance: KPIs or goals on target for the business unit to which they belong in the last 3\-month period (not average). * Must not have active disciplinary actions. * The game\-changer may participate in only one process at a time. * Comply with the learning paths of the Corporate University. * Must remain at least 6 months in the position to which he/she was recently promoted, to be able to apply for another call. * If it is necessary to launch the same call for applications several times, the not selected game\-changer will not be able to apply for the same position in the following 2 months. * The process is performed and/or outside working hours, which means that the game\-changer should be available in his free time in case we require it. * Any other guidelines that may arise in the Career Path process due to the legislation of each location or client's guidelines will be recorded within the current procedure and platform.

111411, Los Mártires, Bogotá, Colombia

Appointment Setter65104899183747121

Appointment Setter

**MyBuilderCPA** ================ **Appointment Setter** **Bring Your Communication Skills to the Fast\-Growing World of Homebuilding** Are you confident speaking with business owners, comfortable on the phone, and motivated by clear goals? Do you enjoy building rapport and creating opportunities through conversation? At MyBuilderCPA, we're a specialized accounting firm helping residential homebuilders in the U.S. simplify their finances and grow their businesses. If you're proactive, organized, and thrive in a performance\-driven remote role, this position could be a great fit. Founded in 2017, MyBuilderCPA is a remote accounting firm dedicated exclusively to serving residential homebuilders who use QuickBooks Online with BuilderTrend or JobTread. Our international team plays a vital role in supporting client growth through high\-quality outreach and lead qualification. Learn more about us at: https://www.mybuildercpa.com/ **Role Overview: Appointment Setter** We are seeking an **International Appointment Setter** to conduct outbound outreach to prospective U.S.\-based clients and schedule qualified discovery calls for our sales team. This role requires **excellent spoken English** , strong organization, and the ability to work consistently within U.S. business hours. This is not a high\-pressure sales role \- it is about professionalism, clarity, and qualifying the right prospects. **Responsibilities** * Make outbound calls and follow\-ups to U.S.\-based prospects * Qualify leads using predefined criteria and scripts * Clearly explain MyBuilderCPA's services and value proposition * Schedule appointments accurately and confirm attendance * Log call outcomes and notes in the CRM * Maintain consistent follow\-up cadence with prospects * Meet daily and weekly call and appointment targets * Communicate proactively with the internal team **Qualifications** * 1\+ year of experience in appointment setting, call centers, or outbound sales * **Fluent spoken English** with a neutral or easily understandable accent * Strong phone etiquette and professional communication style * Highly organized and dependable in a remote work environment * Comfortable using CRMs, dialers, and scheduling tools * Ability to work aligned with **U.S. time zones** **Compensation \& Perks** * Full\-time remote position (international/overseas) * Competitive base pay based on location plus **performance\-based bonuses** * Clear performance expectations and metrics * Stable workload with structured processes * Opportunity for long\-term growth within the company * OTE USD 2,000/month **Note:** Candidates must be able to work U.S. business hours and maintain reliable internet and equipment. This role is offered on an international contractor basis and does not include U.S. benefits. Ready to build a long\-term remote career while working with a U.S.\-based company? Apply today and join MyBuilderCPA's global team.

111411, Los Mártires, Bogotá, Colombia

COP 2,000/month

Manager, Strategic Sourcing and Supplier Management65091703418242122

Manager, Strategic Sourcing and Supplier Management

Requisition ID: 239251 Thanks for your interest in ScotiaGBS, the best campus in Bogota. Join a purpose driven winning team, committed to results, in an inclusive and high\-performing environment. **Purpose** The Manager is responsible for leading Bank\-wide supplier and sourcing activities within the assigned category portfolio, providing a holistic view of enterprise third\-party relationships across business lines and geographic regions. This role works closely with senior business unit leadership, sourcing leaders, and key suppliers to drive strategic initiatives focused on value creation, innovation, service quality, and performance improvement. Supported by senior leadership, the Manager contributes to the development and execution of supplier strategies, ensures alignment with third party management policies and standards, and promotes centralized, data\-driven decision\-making in supplier selection. By fostering a competitive marketplace and enhancing collaboration, the Manager plays a critical role in reducing total cost of ownership and improving overall supplier performance across the organization. **Accountabilities*** Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. * Proactively work with the Business Line and contract owners to understand business needs, business strategy, and pipeline of contract renewals to build an overall supplier contract strategy (consolidate and reduce contracts where opportunity exists) * Consolidate information around performance and renewals and renewals and support Category Sourcing leads to inform category sourcing and supplier strategies * Develop Top\-to\-Top Enterprise Supplier Meeting facilitation materials for enterprise suppliers * Act as the issues/incident escalation point for the supplier that may have an enterprise\-wide impact or not resolved at the business level * Lead identification of value creation or supplier savings opportunities with Strategic Category Sourcing lead, Business Line and contract owners * Lead the supplier relationship team that will consist of various stakeholders (Supplier Management team, Contract Owners, Strategic Sourcing/ Category Lead and Executive Owner) * Facilitate supplier issue resolution for escalated matters, engaging the key stakeholders * Facilitate development of supplier and category strategies as required alongside Strategic Sourcing/ Category Lead * Maintain strong relationships with Business Line and account executives to enable enterprise views of Vendor and drive vendor strategies * Ensure strong third\-party management practices are in place and aligned to enterprise model * Collaborate with Business Unit and Operations leaders to fully understand key business drivers, spend drivers, and achieve required support levels * Develop relationships with business leaders to support enterprise objectives, influence key stakeholders and jointly develop strategic sourcing strategies while collaborating on sourcing initiatives and projects * Manage business value through the development of high quality and cost\-effective supply relationships, while pursuing and championing total cost of ownership (TCO) savings directly by savings captured through leveraging Bank\-wide purchasing volume, strategic supplier relationships, demand management or indirect savings realized by driving innovation and or enhancing the overall effectiveness of the supply management process * Directly manage and implement best practices in sourcing initiatives * Manage category within and across the Bank’s business segments, and serve as a key contributor to a well\-developed and evolving supplier management process * Track sourcing initiatives for multi\-functional stakeholder teams, ensuring effective strategy development, market assessments, RFP processes, contract and supplier negotiation, and supplier management while enabling collaboration and innovation between stakeholders and suppliers * Establish and develop on\-going strategic relationships with key suppliers during major sourcing/project initiatives * Contribute to a disciplined effort to influence spend and drive cost savings across all business segments * Support consistent application of procurement processes across constituent groups * Understand how the Bank’s risk appetite and risk culture should be incorporate into in day\-to\-day activities and decisions. * Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day\-to\-day business controls to meet obligations with respect to operational, compliance, AML and ATF sanctions and conduct risk. * Champions a high\-performance environment and contributes to an inclusive work environment. **Dimensions*** Able to manage highly complex and critical Suppliers, including cross\-business lines, cross\-geography, and maintain parent\-child relationships * Strong impact and influence capabilities * Able to define key supplier metrics to drive supplier behaviour aligned to Bank and business objectives * Able to manage conflicts and issues resolution on escalation matters * Understanding and alignment with Business Line, Strategic Sourcing, and the GPS Supplier Management team * Ability to bridge communications between Sourcing, business and legal stakeholders/partners with a focus on developing an understanding of how to structure contracts to deliver against bank’s needs * Understand the wider objectives of procurement practices, such as business and strategic goals. * Excellent stakeholder management skills and comfort in speaking with senior leaders at the Bank * Knowledgeable in financial services and regulations (e.g., OSFI, OCC, CFPB, UDAAP) and how they are applied to Third Party relationships is preferred * Ability to comprehend complex technical and financial issues and use them to inform the creation of effective action plans and supplier strategies * Ability to provide both technical and managerial leadership to his/her organization * Strong business acumen and strategic thinking skills * Ability to develop analyses and insights into supply market trends * Knowledge and understanding of Bank Business Units * Demonstrated leading Strategic Sourcing and/or strategic supplier relationships. **Education*** Bachelor’s degree in management, business, or related field; master (MA or MSc) in business or related field preferred * 3\-5 years’ experience in progressive sourcing experience, supplier relationship management, and performance preferred * University degree and postgraduate qualifications, or equivalent combination of education and Supplier management experience * Strong financial acumen * Demonstrated ability to build sustainable, transparent relationships / partnerships * Extensive experience managing and coordinating internal and external stakeholder groups for proven service delivery. * Strategic Thinker / Thought Leader * Performance driven * Vendor management – SLAs, performance consolidation, supplier development etc. * CPM (Certified Purchasing Manager) preferred * Global sourcing experience. * Bilingual English/Spanish language skills (B2 English level) **Working Conditions** Work in a standard office\-based environment; non\-standard hours are a common occurrence. \#LI\-Hybrid Location(s): Colombia : Bogota : Bogota Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.

111411, Los Mártires, Bogotá, Colombia

Manager, Supplier Management (EVO)65091703401345123

Manager, Supplier Management (EVO)

Requisition ID: 239252 Thanks for your interest in ScotiaGBS, the best campus in Bogota. Join a purpose driven winning team, committed to results, in an inclusive and high\-performing environment. **Purpose** The Manager, Supplier Management (Enterprise Vendor Oversight) will support 1A contract owners to effectively manage a portfolio of low/medium\-risk (non\-critical) vendors and adhere to all Third\-Part Risk Management Policies and Procedures. This individual will be responsible to anticipate, identify, monitor and mitigate risks associated with assigned third\-party providers of goods or services, in addition to providing oversight on vendors’ government, legal and financial health. Beyond managing all risks proactively, the Manager, will also be required to ensure that vendor performance is aligned with contract requirements, and financial expenditures (spend to contract) are aligned with budgets/business cases. The Manager will be accountable to compile data and complete documentation related to their assigned vendors’ risk and performance, as well as ensuring that the issues that arise are appropriately captured, assessed and mitigated to acceptable levels. It’s expected that vendor risk/performance reporting will be made available periodically (as dictated by the TPRM policy), by vendor, by product/service category, by risk rating, by Business Line, by Geography, and potentially others, to ensure there is broad insight and awareness across their assigned vendor portfolio, for these low/medium\-risk vendors. The Manager will align their work with these specific vendors or categories, Business Lines, Geographies, etc. such that the ownership of a contract or relationship includes responsibility for risk/performance management, but the role will also align to specific verticals (sub\-categories) working with the Third\-Party Management team, and/or or by vendor risk classification (as determined by the TPRM risk\-rating methodology). It is expected that this role will operate in close cooperation with colleagues in Third\-Party Management, as well as with resources responsible for other matters associated with organizational risk (information security, legal, compliance, DR/BCM, TPRM, privacy, legal). **Accountabilities*** Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. * Coordinate the identification and ranking of vendor risks/performance across the assigned vendors within the entire vendor portfolio * Participate in the classification/segmentation and tiering of related vendors by risks and risk impacts to ensure the correct level of up\-front and ongoing monitoring/oversight is completed * Manage vendor risks as defined in vendor contracts and in accordance with existing risk management programs and policies. * Develop and execute mitigation plans when risks and gaps are identified. * Ensure third\- (and fourth\-) party vendor compliance to contract obligations for both risk/performance/financial, including any regulatory compliance items * Record keeping \& administration of new contracts and required vendor management activities * Facilitate and coordinate the ongoing compliance monitoring of 1A’s to the Procurement \& TPRM policies * Gather data and prepare/complete risk assessments as per predefined cadence for the assigned vendor portfolio as needed, to be published and communicated to stakeholders * Track identified risks and risk events (by vendor and for assigned portfolio) and ensure timely resolution * Influence vendors and business partners to ensure compliance with risk management policies * Partner with Procurement Sourcing and Supplier Management teams to support and proactively manage vendor behavior and/or identify potential areas of contract/cost optimization and risk mitigation * Communicate identified risk/performance requirements and violations (by vendor and for entire portfolio) to internal stakeholders (end users within the business) and responsible vendors * Collaborate as appropriate with 2nd line Control and Support Functions to maintain and advance the global vendor risk management program * Understand and apply relevant regulatory and legal compliance requirements. * Collaborate with Risk and Control partners to remediate audit findings * Lead health checks on 1A groups: define scope, train 1A, execute, score and publish reporting * End to end understanding of low/medium risk vendor relationships * Coordinate vendor risk management frameworks, policies and processes within a broader enterprise, operational and risk management model, focusing on the low/medium\-risk vendor portfolio, and ensure adoption by team and 1A colleagues across the Bank * Adopt and utilize the common processes and procedures to operationalize foundational vendor management activities for low/medium\-risk vendors across the Bank * Understand how the Bank’s risk appetite and risk culture should be incorporate into in day\-to\-day activities and decisions. * Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day\-to\-day business controls to meet obligations with respect to operational, compliance, AML and ATF sanctions and conduct risk. * Champions a high\-performance environment and contributes to an inclusive work environment. **Dimensions*** Lead and oversee a team of up to 10 Analysts * Able to report on the key metrics of the supplier relationship, leveraging standardize process and tools * Able to provide analyse contract and performance data to deliver insights on the supplier relationship * Foundational understanding of third\-party risk management quantification and methodologies * Provide support in conflict and issues resolution and escalation management * Understanding and coordinate with the Business Line, Strategic Sourcing, and the GPS Supplier Management Team * Understand the wider objectives of procurement and supplier management practices, such as business and strategic goals alignment. * Excellent analytical and project management skills. * Proven ability to lead multiple priorities, adapt to constantly changing business environment and drive projects to completion. * Knowledge in financial services and regulations (e.g., OSFI, OCC, CFPB, UDAAP) and how they are applied to Third Party relationships is preferred. * Develop strong and trusting working relations through communication, listening, influencing and managing change internally and externally. **Education*** 3\+ years’ experience in Supplier relationship management, financial services, or procurement related field. * Bachelor’s degree in management, business, or related field; master (MA or MSc) in business or related field preferred. * University degree and postgraduate qualifications, or equivalent combination of education and Supplier management experience. * Familiarity with vendor management and governance concepts * Experience with vendor risk management applications and services * Experience developing and completing third\-party risk assessments for enterprise vendors. * Experience influencing third parties and managing vendor relationships. * Understanding of financial concepts, such as Dun \& Bradstreet scores, that will help in evaluating the financial and operational risk associated with incumbent and potential suppliers. * Vendor management – SLAs, performance consolidation, supplier development etc. * Bilingual English/Spanish language skills (B2 English level) **Working Conditions** Work in a standard office\-based environment; non\-standard hours are a common occurrence. \#LI\-Hybrid Location(s): Colombia : Bogota : Bogota Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.

111411, Los Mártires, Bogotá, Colombia

Operations Manager I65084303883393124

Operations Manager I

**Essential Functions/Core Responsibilities** --------------------------------------------- * Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed * Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non\-billable hours, forecasting, budgeting, etc.) * Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements * Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports) * Create and maximize relationships with client partners * Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance * Conduct regular one\-on\-ones with direct reports to review individual performance, the performance of their team and offer on\-going developmental coaching * Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner * Participate in cross functional meetings to review information received from operational support functions \- Training, HR, Quality, WFM, TA.\- and partner to define action plans that resolve issues and drive continuous improvement * Implement best practices and over\-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements * Attend business reviews with the client * Handle a team of team leaders **Candidate Profile** --------------------- * Associate's Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred * Call center experience preferred * Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback * Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal * Work well under pressure and follow through on items to completion while maintaining professional demeanor * Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates * Demonstrated ability to organize and prioritize projects in a fast\-paced and deadline\-oriented business environment * Demonstrated ability to mentor, coach and provide direction to a team of employees * Willingness to work a flexible schedule **Internal Career Path Policies** * **The game\-changers must have the approval of his or her immediate supervisor to apply for the call.** * **Required tenure: 6 months.** * **Required performance:** KPIs or goals on target for the business unit to which they belong in the last **3\-month period (not average).** * **Must not have active disciplinary actions.** * **The game\-changer may participate in only one process at a time.** * **Comply with the learning paths of the Corporate University.** * **Must remain at least 6 months in the position to which he/she was recently promoted,** to be able to apply for another call. * If you were evaluated by the PC psychologist for a vacancy and you were not selected, **you must wait at least 2 months to reapply for that same position from which you did not pass** * **The process is performed and/or outside working hours,** which means that the game\-changer should be available in his free time in case we require it. * Any other guidelines that may arise in the Career Path process due to the legislation of each location or client's guidelines will be recorded within the current procedure and platform. **Career Framework Role** ------------------------- Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees. **Disclaimer** -------------- The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

111411, Los Mártires, Bogotá, Colombia

Security Agent | Overnight U.S. CT shifts | Fully Remote65084161681795125

Security Agent | Overnight U.S. CT shifts | Fully Remote

You’re the calm in the chaos. As an Overnight Security Agent, you’re the frontline protector—monitoring live feeds, spotting issues before they escalate, and coordinating real\-time responses to keep people and property safe while the world sleeps. **About the Company:** This is a **full\-time role with one of our internal companies**, a fast\-growing storage solutions provider with facilities across the U.S. They focus on delivering safe, reliable, and customer\-friendly storage experiences while scaling quickly across multiple locations. Their Operations team plays a critical role in driving efficiency, safety, and customer satisfaction. By joining, you’ll help ensure facilities stay in top shape—directly impacting both growth and customer experience. **Location:**Colombia / LatAm (fully remote), with hours aligned to overnight U.S. Central Time (CT) shifts. **Your Mission: Day to Day Responsibilities** * Monitor live security camera feeds across multiple facilities during overnight hours * Identify, assess, and respond to suspicious or unusual activity using established protocols * Act as the primary overnight point of contact for active security incidents * Dispatch and coordinate with local law enforcement or emergency services when needed * Pull, review, and archive camera footage for incidents and investigations * Document incidents clearly, accurately, and within required timeframes * Communicate timely updates to field and operations leadership * Flag trends, repeat incidents, or security gaps for follow\-up and corrective action * Maintain strict confidentiality and professionalism when handling sensitive information **Your Toolbox: Skills to be Successful** * 1–3 years of experience in security monitoring, dispatch, or a related field (preferred) * Sharp attention to detail with strong situational awareness * Calm, decisive decision\-making under pressure * Clear verbal and written communication skills * Comfortable working independently during overnight hours * Tech\-savvy with the ability to learn monitoring platforms and reporting tools quickly * Reliable internet connection and a suitable remote workspace * Ability to pass a background check * Willingness to have work activity tracked and monitored for quality, follow\-up, and compliance **Your Perks: What's in it for you** * Fully remote role—work from home * Clear protocols and support during critical incidents * High\-impact role with real responsibility and autonomy * Applicants working the night shift (U.S. Central Time Zone) are required to ensure continuous coverage and effective coordination during overnight hours. **Why Adaptive Teams?** At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be. **What to Expect from Our Application Process?** Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to **check your inbox** (and **your spam folder**, just in case) for further instructions. We understand **your time is valuable**, so we strive to keep the assessment process **under 45 minutes** whenever possible, though some roles may require a slightly longer time investment. Once selected, you’ll have the chance to **schedule your first interview** with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand.

111411, Los Mártires, Bogotá, Colombia

Bilingual Positions65049150321281126

Bilingual Positions

**Operations** **Location** Bogota, Colombia **Language** English **Summary** ----------- Bilingual Positions in Bogotá**Description** --------------- **Build Your Career with Concentrix Colombia!** =============================================== Ready for a new opportunity? At Concentrix Colombia, you’ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. Position: Customer Support Representative * Assist customers via phone, chat, or email with clarity and professionalism. * Follow processes and use internal tools to resolve inquiries efficiently. * Collaborate with your team to ensure an excellent service experience. Benefits ✅ Competitive base salary ✅ Paid training and development ✅ Legal benefits and job stability ✅ Inclusive, people\-first culture ✅ Opportunities for growth and advancement Requirements High school diploma Clear communication skills Basic computer literacy Customer\-focused mindset Schedule flexibility Apply today and start your journey with Concentrix Colombia!

111411, Los Mártires, Bogotá, Colombia

Rep I65049150274690127

TransUnion's Job Applicant Privacy Notice **What We'll Bring:** At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk\-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things. **What You'll Bring:** 1\-2 years of experience in a customer service/inbound call center with knowledge in FRCA laws and regulations. Demonstrated active listening skills and patience handling escalated emotions with consumer customers. Strong english speaking and writing skills as well as a secondary language for a specific region. Highly detailed and organized to flex with changing work priorities organized and detail oriented with the ability to manage multiple high priorities. Proficient computer skills navigating the Internet, Web Based Applications, MS Office or other business software. **Impact You'll Make:** 1\. Provide inbound call support to customers and consumers answering questions, concerns and issues in a professional, respectful, and courteous manner, with a focus on one call resolution. 2\. Maintain quality performance through adherence to inbound call center key performance indicators and quality expectations. 3\. Initiate feedback to our product teams and leadership on product features and enhancements, process and procedures and opportunities to enhance the customer/consumer experience. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in\-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Rep I, Customer Support Operations

111411, Los Mártires, Bogotá, Colombia

Global Hub Rep I65049150258946128

Global Hub Rep I

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! **Job Details** =============== **Responsibilities:** * All contact and coordination activities are properly done in a timely and cost\-effective way. * Make the activity records correctly, in the assigned control tool for the function, generating efficient communication flows, which help to guarantee the success of the function for the company. * Ensure the timely filing and update of the activities under its responsibility, to allow the generation of performance indicators for the team. * To edit and maintain shipments in TMS (Transportation Management System) or the applicable system according to process instructions. * Frequently check over the Transport Management System monitors and manage the pre\-advice shipments. * To work safely with all relevant regulations (IATA) as well as laws and ordinances * To use and maintain the available tools*.* * To keep proper communication with national and international offices stations of World Courier as needed in a kindly and timely manner. * Recognize and utilize important information and make immediate use of this information (All Stations Emails, Ops\-Memos, customer instructions) * Perform any other duties the employee has been trained for. . **Education:** * Degree in foreign trade, business administration, logistics, industrial engineering or related careers from an accredited university, with 6 months of experience minimum 8 semester student in the same careers with 1,5 years of experience or Technician in the same careers with 2,5 years of experience. **Work Experience:** * Experience in the logistics **Skills and knowledge required:** * Intermediate Oral and written English desirable. * Ability to work quickly and accurately under time and volume constraints and pressure. * Strong interpersonal and communication skills. * Capable of generating customer confidence. * Analytical skills. * Strong organizational skills, attention to detail and teamwork * Be able to take initiatives and responsibilities. * Basic computer skills, knowledge of Microsoft Word, Excel, PowerPoint and Outlook. * Work schedule flexibility. **What Cencora offers** ======================= Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time**Affiliated Companies** ======================== Affiliated Companies: World Courier de Colombia S.A.**Equal Employment Opportunity** ================================ Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non\-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888\.692\.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request\-by\-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

111411, Los Mártires, Bogotá, Colombia

Student Advocate64960650820483129

Student Advocate

### **About us** Platzi is the largest technology school in the Hispanic world with over 5 million students and 4,000 companies trusting us to deliver effective online education. Our mission is to make Latin America a technology superpower. We do it by training companies and individuals in areas such as AI, Cybersecurity, English, Programming and Leadership. As an industry leader, our presence is highlighted by our massive and fanatic community, extensive press coverage and a daily stream of success stories from students. We operate mostly remote, with key offices in Bogotá, Medellín and Mexico City. ### **Summary** At Platzi, the Student Success Team helps students reach their learning goals by providing support, resolving issues, and identifying opportunities to improve their experience. We also share key insights with internal teams to enhance our platform and services. As a Student Advocate, you will partner with Product, Marketing, Sales, and Education to deliver timely support and drive commercial outcomes in our B2C funnel. You will guide students, surface needs, and recommend plans, upgrades, or add\-ons that increase adoption and long\-term value. **Requirements** ### **Description** As a Student Advocate, you will help students via chat, email, and social. You will respond quickly and resolve issues. You will convert trials and leads into paid students, recommend the right plan or upgrade, and hit monthly targets. You will onboard new subscribers so they stay active and keep their subscription, and you will reach out at key moments (trial ending, low activity, course completion) to drive renewals and useful upgrades. You will keep clear CRM notes, update help articles, and report product issues and simple trends to Growth, Marketing, and Product. You will run small message or offer tests, share what works, and improve results. Success is measured by satisfaction, response time, conversion, renewal, and revenue per contact. You will guide students, surface needs, and recommend plans, upgrades, or add\-ons that increase adoption and long\-term value, **owning retention\-focused conversations (renewals, win\-backs, cross\-sell/upsell) and working against targets such as activation rate, conversion, retention, and NPS** ### **Qualifications** * **At least 1 year** of professional experience, including **6\+ months in a customer\-facing role** (support, sales, or community). * Demonstrated B2C commercial skills: consultative guidance, objection handling, closing, and basic pipeline hygiene—comfortable working with goals/quotas without requiring a senior seller profile. * B1\+ English level (required); strong Spanish grammar and writing. * Familiarity with help desk software and remote support tools; basic CRM usage for lead notes, follow\-ups, and simple reports. Data\-aware and process\-oriented; able to read simple funnel metrics (trial activated* paid) and act on insights. * Attention to detail, proactive in improving processes, and comfortable collaborating across teams. * Reliable internet connection and proficiency with G Suite, Zoom, Slack, Notion, and similar tools. * Full\-time availability and flexibility. * **Being a Platzi student!** **Benefits** ### **Hardware** With Platzi's help, you will have 100% of the necessary work tools such as a laptop, smartphone, desk, ergonomic chair, monitor, and other accessories. ### **Books** We provide you with all the books you need to grow professionally on Kindle, and we give you the Kindle too . ### **Maternity/Paternity Leave** At Platzi, we believe in gender equity and the importance of parents in the upbringing and care of their children. We make this a reality for new mothers and fathers through extended maternity and paternity leave. ### **Option Pool** All members of the Platzi Team have the opportunity to own a part of Platzi and have company shares. ### **Vacation** You have 15 days of vacation per year regardless of the country you are in, starting from the moment you join the team. * **️ Online Therapy** We care about your emotional health by covering the first four online therapy sessions with specialized companies. ### **Team Syncs** Although we are in different parts of the world, Platzi teams meet in person during the year to exchange ideas, build, and strengthen bonds. ### **️ Villa Platzi** Every year, the entire team gathers somewhere in the world for a week to meet face\-to\-face, get to know each other, have interesting discussions, and plan ambitious projects.

111411, Los Mártires, Bogotá, Colombia

Call Center Sales Representative - Colombia649606505909791210

Call Center Sales Representative - Colombia

We are looking for professionals to work in our Call Center, assisting the insured customers of the insurance companies that Autoglass serves. Often, you will be our customer’s first point of contact; therefore, if you have a solution-oriented, empathetic, and customer satisfaction-focused attitude, this is the place for you! Join us! **Responsibilities and Duties** Answer customer calls with a smile in your voice; Log all calls made in our system; Follow up on pending calls; Direct insured customers to our stores for appropriate assistance; Conduct post-service follow-up investigations. **Requirements and Qualifications** You must have: Completed high school; Availability to work on a 6x1 shift schedule (afternoon/night); Strong verbal and written communication skills; Natural aptitude and enthusiasm for customer service; We value candidates who have completed or are pursuing higher education. Register now and become part of the team that is \#proud to be Autoglass. **Additional Information** What does Autoglass offer? To support your daily routine: Transportation allowance; Meal or Food voucher. At Christmas, we send you a generously filled gift basket; Opportunity to work and exchange knowledge daily with an outstanding, welcoming team; For career development: Career path with multiple growth opportunities; Feedback and development culture; Training and access to Autoglass’s Corporate Education Center; A highly collaborative and challenging work environment. At Autoglass, you’ll find growth opportunities and a strong culture of innovation and continuous improvement! To enhance your in-office workday: Breakfast and afternoon snack; **You’ve probably already heard of Autoglass and Maxpar, right?** We are a group of companies operating in two business areas: providing services to the insurance market, and selling automotive glass and parts to consumers, repair shops, and retailers. **But what have you heard about our Call Center?** Currently, we have over 4,000 employees across diverse areas of the company. Our Call Center is structured into three units: Customer Service Center, Sales Center, and New Business Unit. At the Customer Service Center, our focus is receiving insured customers’ requests and assisting them in resolving their issues. At the Sales Center, our purpose is to conduct negotiations through proactive outreach to our retail and wholesale customers. In the New Business Unit, we prospect new clients and sell our technological products. A solid structure, isn’t it? But it’s not only about departments—we also have a dedicated physical area exclusively for our agents. Moreover, our mission is to deliver high-quality service and become a benchmark in everything we commit to doing; to achieve this, we continuously train our team with specialized programs. **If you seek new challenges, are passionate about goals and results, focused on career development, innovation, and continuous improvement, this is where you belong!**

Cl. 9ª #16-37, Funza, Cundinamarca, Colombia

Join Our Team as a Contact Center Service Agent648704504032021211

Join Our Team as a Contact Center Service Agent

**Connect, Solve, and Bring Smiles! We’re Looking for Contact Center Service Agents** Are you passionate about helping people and delivering memorable experiences? This is your chance to be the voice that makes a difference! **What You’ll Do:** * Handle and manage calls, chats, or emails with empathy and professionalism. * Address concerns and provide effective solutions. * Ensure a positive experience in every interaction. **What We’re Looking For in You:** * Excellent communication and active listening skills. * A service-oriented mindset and proactive attitude. * Basic proficiency with technological tools and willingness to learn. **Why Join Us?** * A dynamic and collaborative work environment. * Benefits that make you feel valued. **Be the Voice That Transforms Experiences!** Apply now and join a team that connects with people. Position Type: Full-time

111411, Los Mártires, Bogotá, Colombia

Student Services Advisor648594123994891212

Student Services Advisor

We are **La Fundación Universitaria Internacional de La Rioja**, a leading institution in 100% virtual education, and we are seeking a highly motivated, proactive, responsible individual with an excellent team-player attitude and strong willingness to learn; therefore, we invite you to join our institution as a **Student Services Advisor**. **Responsibilities:** * + Monitor enrollment reservations for the Foundation and offline channels. + Track enrollment drafts in the CRM tool. + Request required documentation for enrollment in each program. + Verify enrollment reservations for qualified CSUs. + Other duties within the area. **What we are looking for:** * Technical or technological graduates, or students pursuing administrative or marketing degrees. * Minimum (2) years of experience in customer service. * Intermediate Excel proficiency. * Candidates must demonstrate excellent teamwork skills, analytical ability, customer service orientation, dynamism, and proactivity. **What we offer:** * Fixed-term contract. * 100% on-site work. * Working hours: Monday to Friday, 10:00 a.m. to 7:30 p.m., and Saturdays until noon. #LI-IJ1

111411, Los Mártires, Bogotá, Colombia

AGENT DMT648496910082591213

* **LOCATION** ------------ Calle 26 No 57\-83 Oficina 502, Bogota, Distrito Capital de Bogotá, Colombia * ### **CAREER AREA** Other * ### **JOB TYPE** Full time * **JOB ID** ---------- \#R68137 The DMT Agent provides exceptional customer service and support for Compusafes, Smart Safes, Recyclers, and other devices included in Brinks' service offerings (Brinks Complete and Traditional Brinks services). The DMT Agent operates in a fast\-paced environment, proactively monitoring the device network and responding to incoming calls, outbound calls, emails, cases, and chats. This role delivers incident management services, including issue assessment, dispatching external vendors, discussing problems with the site, and escalating to internal and external business partners to ensure timely and effective resolution. The DMT agent is responsible for reviewing internal systems and provides information to validate, support and service the customer by completing processes across all lines of business. Responsibilities include researching, validating all customer inquiries received from various sources (phone, email, chat, or web), and following up until a resolution is completed in a timely and accurate manner. The Customer Support Call Center is open from 6:00 AM to 8:00 PM CT, seven days a week, so Brinks will offer varying schedules in a rotative/flexible schedule in accordance with the Colombian laws.

111411, Los Mártires, Bogotá, Colombia

CX Engagement Specialist (WhatsApp Customer Care Agent)648410219125791214

CX Engagement Specialist (WhatsApp Customer Care Agent)

**The role:** This position aims to coordinate and manage direct communication to maintain consumer satisfaction for each brand in the portfolio, aligned with our customers’ needs. **Responsibilities:** * You will be the face of the brand, acting as the company’s voice and the consumers’ voice to the company. * Attend to consumers and respond to requests, complaints (regarding quality and others), claims, inquiries, and requirements. Notify and address potential risks, information requests, and other matters received via phone, email, social media, and web. * Efficiently manage user/consumer inquiries received through digital channels: email, chat, and phone. * Monitor, manage, and record consumer interactions in a CRM for subsequent status reporting, including inquiries or complaints from users contacting us through enabled channels. * Propose solutions and process improvements, including customer loyalty initiatives. * Extract data to generate brand status reports, consumer reports, or relevant insights, and share them with the team or client. **Requirements** **Who are you?** * Minimum 1 year of experience working in a call center delivering consumer support. * Assertive and agile communication skills, and passion for interacting with people. **Benefits** * An indefinite-term employment contract with Findasense Colombia, including a 2-month probationary period. * 23 paid vacation days! Plus a birthday leave day. * Prepaid medical insurance—we at Findasense care about your well-being. * Work remotely from home, from another Findasense office, or anywhere in the world, in line with our Hybrid Way of Work policy. * Connectivity allowance. * Flexible working hours to help you achieve a healthy work-life balance. * Employee Fund—Fondemec. * Opportunity to participate in our volunteer program, with 40 paid working hours per year to support organizations engaged in community service or volunteer initiatives.

111411, Los Mártires, Bogotá, Colombia

Bilingual Agent648410143539211215

Bilingual Agent

A leading aesthetic medicine company is seeking top talent. **We are looking for a Bilingual Call Center Agent** with advanced English proficiency and knowledge of IPS or experience in customer service and sales. Job Requirements: - Prior experience in a customer service role within a call center environment. - Advanced proficiency in English, both spoken and written. - Ability to resolve problems quickly and efficiently. - Capacity to work effectively in teams and under pressure. - Excellent verbal and written communication skills. Salary: $2,000,000 to $2,500,000 + statutory benefits + commissions Contract: Indefinite-term, directly with the company Schedule: To be determined, Monday through Saturday Position Type: Full-time, indefinite-term

111411, Los Mártires, Bogotá, Colombia

COP 2,000,000-2,500,000/year

CO - Operations Vice President648410134334741216

CO - Operations Vice President

***Make an Impact with DHL Express*** *At DHL Express, we connect people, improve lives, and deliver excellence every day. Our success is powered by strong leadership, operational discipline, and teams that are motivated to go the extra mile. We are looking for a strategic leader who is ready to take ownership of our Country Network Operations Center, driving performance, service excellence, and continuous improvement across Ground and Customs Services.* ***Role Purpose*** *Responsible for overall efficient and effective Country Network Operations Center (Ground and Customs Services) regarding pick\-up and delivery personnel and services. Ensures all material is picked up and delivered from/to all area accounts in accordance with DHL guidelines, customer expectations and government regulations. Ensures safe, efficient and timely handling and transportation of all customer materials. Develops operations plans and budgets based on goals and objectives. Works with sales management to promote sales growth by advising on customer activities and achieving specific customer call targets. May ensure compliance with import/export regulations, duties, and tariffs in some markets. Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes.* ***Main Accountabilities*** * *Ensure a totally motivated and trained team in order to offer the best service in the market.* * *Develop collaborators, challenge them and grow. Identify the strengths and contributions of each.* * *Comply with the GSOP guidelines in Colombia, Identify actions and strategies to improve and control the total cost of the country’s operations.* * *Focus on the needs of customers at all stages (planning and monitoring). Build versatility so that equipment can be covered against overflows.* * *Improve productivity measures and optimize key cost performance indicators.* * *Coordination in order to reach the service levels and operating objectives for the country.* * *Communicates strategies and plans, assigns responsible and take corrective actions.* * *Ensures compliance with the planned. It installs in its teams a culture of foresight, simplicity and effectiveness.* * *Works with sales management to promote sales growth by advising on customer activities and achieving specific customer call targets* * *Share valuable information for the business, get involved.* * *Plan the objectives of your collaborators and the area.* *It constantly monitors.* ***Requirements*** * *More than 8 years of experience in managing and leading group (Professional and non\-professional).* * *Knowledge in distribution logistics, and Cost management.* * *Professional in Engineering and/or careers related with the business management; Master Degree is preferred.* * *Fully bilingual (English \- Spanish).* * *Demonstrated ability to motivate both leaders and staff to effectively translate philosophy and corporate goals.* * *Effective communications and relationship skills,* * *Excellent ability to communicate orally and in writing and in a business setting* * *Organizational and high\-level planning skills.* * *Knowledge and experience in the use of computerized systems.* *This is an opportunity to lead with purpose, influence at a country level, and be part of a company where people, performance, and passion come together.* ***If you are ready to take the next step in your leadership journey, we invite you to apply and grow with DHL Express.***

111411, Los Mártires, Bogotá, Colombia

Hybrid Customer Service Representative | Paid Training | Immediate Start648410134177291217

Hybrid Customer Service Representative | Paid Training | Immediate Start

Are you passionate about delivering exceptional experiences? As a Service Agent, you will be the first point of contact for our customers, providing personalized support, resolving concerns, and ensuring that every interaction is clear, efficient, and memorable. Your responsibilities: * Comply with established guidelines for onboarding into the Contact Center. * Log in to assigned tools to begin your work shift: SIA, AVAYA, Web Applications. * Answer calls related to assigned contracts, according to operational requirements. * Code received calls using the tool provided by the company. * Deliver services while respecting the coverage terms established for each contract. * Open a case file for each service request call, recording information and generating appropriate solutions. What you bring: * Academic background: High school diploma, technical or technological degree in any field. * Experience: 1 year of customer service experience in a call center. What we offer: At AXA Partners, we value the people who work with us—which is why we regularly review our compensation and benefits plans. You can expect: * Contract type: Fixed-term contract for 6 months, with potential conversion to an indefinite-term contract. * Salary: COP $1,700,000 + performance-based variable bonus up to COP $400,000 + food benefit of COP $100,000. * Schedule: 44 weekly hours, distributed across rotating shifts from Sunday to Sunday, with one compensatory day off per week. * Work modality: Hybrid, at Calle 102 No. 17A–61. * Opportunity for growth. Who we are: We are AXA Partners: experts in designing and delivering assistance, life insurance, credit insurance, and specialized insurance solutions—developed jointly with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ employees, and a robust global network of over 55,000 professionals. Thanks to them—and to our innovative sector-specific technology—we continue evolving, adapting, and progressing, offering solutions and services that ensure we are always by people’s side, in every circumstance. Our passion is helping others. We combine cutting-edge digital technology with human excellence to constantly explore new ways of delivering efficient and reliable experiences when it truly matters. Position type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 1,700,000/year

Account Manager648410000917791218

Account Manager

**BPOD latam** is looking for a person to support our team as Account Manager in **Colombia.** **Position Summary:** The Account Manager is responsible for managing and expanding a portfolio of key mid\-size to large enterprise accounts. This role focuses on building long\-term customer relationships, understanding client needs, and driving revenue growth through strategic account planning and solution\-oriented selling. **Key Responsibilities:** * Manage a defined portfolio of accounts, ensuring customer satisfaction and revenue retention. * Lead the full sales cycle, from opportunity identification to closing, leveraging internal resources and cross\-functional collaboration. * Develop and execute account plans that align with business objectives and growth targets. * Maintain deep understanding of customers’ business challenges and technology needs to propose effective solutions. * Drive consistent pipeline development through proactive engagement and relationship management. * Prepare accurate sales forecasts and business reports to support strategic decision\-making. * Build trusted relationships with key stakeholders and decision\-makers within client organizations. * Collaborate closely with marketing and pre\-sales teams to ensure a seamless customer experience and maximize account potential. **Qualifications:** * Minimum 5 years’ experience in technology related sales. * Proven track record selling enterprise software/SaaS focused on IT service management or endpoint protection to end users within the technology industry. * Proven history working with vendors, wholesalers, partners and end users within technology industry. * Bachelor’s degree or certificate of completion of studies. * Strong interpersonal skills including sales, problem solving, and customer service are absolutely required. * Excellent presentation skills, capable of engaging and influencing stakeholders. * Ability to work independently but meet assigned goals and objectives in designated time frames. * Fluency written and verbal communications in English is a must. * Availability for visits with clients, national and international business trips.

111411, Los Mártires, Bogotá, Colombia

Customer Service Advisor646841276986911219

Customer Service Advisor

Smartchoice SAS is seeking a Customer Service Advisor to join our team in Chía. If you are a proactive individual with excellent communication skills and a passion for helping others, this is your opportunity. We are looking for a customer-oriented profile capable of addressing inquiries and providing efficient, friendly, and effective solutions to our customers. Responsibilities: Answer and manage customer inquiries via telephone calls, emails, and online chat. Provide quick and effective solutions to customer questions, complaints, or requests. Conduct follow-ups to ensure customer satisfaction. Resolve issues effectively while adhering to the company’s established quality standards. Meet performance objectives and goals related to customer service. Requirements: Previous experience in customer service or call center roles (preferred). Proficiency in technological tools (computer, CRM applications, etc.). Clear and effective verbal and written communication skills. Proactive attitude and problem-solving orientation. Ability to adapt to a fast-paced environment. We offer: Ongoing training. Opportunities for professional growth and development. A dynamic and friendly work environment. If you meet these qualifications, apply now! Please send your resume to desarrollo.humano@smartchoice.com and talento.humano@smartchoiceco.com We look forward to meeting you soon! Please note: Only candidates who meet the required experience and knowledge should apply. Thank you. Position type: Full-time

VW8M+M8 Chía, Cundinamarca, Colombia

Controller Puerto Rico & Colombia647489913112341220

Controller Puerto Rico & Colombia

The Colombia and Puerto Rico Controller will be responsible to oversee all financial \& accounting USGAAP for those countries based in Solutions Center Costa Rica working closing with all finance teams in CR and in country. This position will dictate the Accounting cycle standards including the master data, processes and financial statements for actuals. **In this role, your responsibilities will be:** o Lead Colombia and Puerto Rico Accounting cycle. o Manage Governance of all processes related with Accounting \& Project Accounting. o Support CFO and BUs with all requests related with US GAAP o Guide all controls in country with Accounting Cycle and processes definition. o Be in compliance with all ICQs related with Accounting \& Project Accounting. o Be the first point of contact for BUs \& Countries for Actuals Reporting o Administrate Balance Sheet Reconciliation and Exposures o Support Compliance on Internal \& External Audit preparation o Work in conjunction with transactional teams in CR to standardize and improve finance processes. **Who you are:** You are open to change and continue to learn and experience new opportunities. You have an in\-depth understanding of how businesses work and make money. You anticipate customer needs and provide services that are beyond customer expectations. **For this role, you will need:** • 5\-10 years’ experience in similar positions in Multinational Companies • Fluent English • Knowledge in US GAAP \& IFRS • Strong Interpersonal Skills • Knowledge in Microsoft Office package. Excel \& Power Point mostly • HFM \& Oracle knowledge is a plus. **Our Culture \& Commitment to You** At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave. **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award\-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! **No calls or agencies please.**

111411, Los Mártires, Bogotá, Colombia

Area Manager647055071938591221

### **Job Information** Number WEBCO\-2025\-000006 Job function Sales Job type Full\-time Location Montevideo or Bogotá, Colombia Country Uruguay ### **About the Position** #### **Introduction** Werfen is an innovative, family-owned company founded in 1966 in Barcelona, Spain. We are a global leader in specialized diagnostics across Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplantation. Through our Original Equipment Manufacturer (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries and in over 100 territories through distributors. Our headquarters and technology centers are located in Europe and the United States, and our workforce exceeds 7,000 people. #### **Overview** Reporting to the LATAM Distribution Commercial Director, the Area Manager – LATAM Distribution is responsible for managing, developing, and consolidating the business through the distributor network, ensuring aligned growth of the specialized diagnostics portfolio across the region. He/She is responsible for: (i) leading relationships with distributors and key stakeholders, ensuring consistent execution of Werfen’s commercial frameworks (Value Selling, Strategic Selling); (ii) ensuring disciplined implementation of the business plan, forecasts, KPIs, and tactical plans across assigned territories; (iii) supporting regional execution by coordinating with internal functions (Marketing, Service, Finance, RA, Supply Chain, etc.) to guarantee commercial and operational excellence. #### **Responsibilities** **Key Tasks** * Implement Werfen LATAM Distribution strategic objectives within assigned territories. * Ensure correct use of Value Selling and Strategic Selling frameworks by distributors. * Monitor the project funnel from identification to installation and after\-sales (CRM Fiori/Opportunities Tool). * Support distributors in key customer visits and strategic laboratory accounts. * Review reagent consumption trends against baseline and business expectations. * Lead periodic business reviews (Scanner Presentation), presenting KPIs, financials, opportunities and corrective actions. * Support Product Managers and BU Managers in developing and executing tactical plans. * Prepare and execute distributor visit agendas, considering performance and regional priorities. * Support development of new opportunities, account conversions and key negotiations. * Identify growth areas in underpenetrated markets. * Work with distributors to build sustainable commercial and financial plans. * Monitor payments, purchase orders, logistics flow and supply chain timing. * Analyze special pricing requests and ensure alignment with Werfen’s strategic goals. * Ensure superior customer service to distributors by coordinating with Technical Support, Customer Service, Manufacturing and others. * Facilitate access to regulatory, operational or scientific documentation (Werfen Docs). * Ensure compliance with corporate policies, Compliance requirements and Due Diligence procedures. * Monitor political, economic and regulatory developments in assigned countries to assess risks and opportunities. **Internal Stakeholders** * LATAM Distribution Commercial Director * Marketing and Business Unit teams * Technical Support, Customer Service, Tender Office * Finance teams (sales forecast, pricing, cost control) * Customer Service in USA * Distributors and final customers #### **Qualifications** **Required Knowledge and Experience** * **Degree/Education** Education: Bachelor’s degree in biomedical sciences, engineering, biology, chemistry, healthcare or related fields. * **Years of Experience** A minimum of 5 years of laboratory experience and 3 years in Sales or Marketing of IVD or Medical Devices Markets. * **Minimum Required Knowledge** * A good working knowledge of laboratory equipment. * English B2 proficiency. * Experience leading indirect or direct commercial teams. * Basic financial knowledge. * Microsoft Office. **Skills and Competencies** * Customer focus * Problem solving & results orientation * Collaborative leadership * Negotiation * Innovation & analytical thinking * Organizational skills * High emotional intelligence * Good organizational skills * Ability to work under pressure * Project management skills * Effective team worker * Good communication skills and ability to influence at all levels or Good interpersonal skills and a good listener * Holistic view of business **Required Mobility** 50(%) If you are passionate about continuous learning and thrive on challenges, we encourage you to send us your CV. At Werfen, we value and appreciate diversity. We are proud to be an equal opportunity employer. www.werfen.com Send me Your CV!!

111411, Los Mártires, Bogotá, Colombia

Acquisitions Professional646631914324491222

Acquisitions Professional

Acquisitions Job Description **Position Title:** Sales/Acquisitions Associate **Shift:** Office **Pay:** Base Salary \+ Benefits \+ Commission **Department/Cost Center:** Office **Reports To:** CEO/COO **Essential Duties and Responsibilities:** * Respond to all leads and close on them * Manage pipeline of prospects * Build rapport with potential clients * Follow\-up on leads in a timely manner * Answer/return/follow up phone calls generated by lead system * Act as lead contact for sellers * Schedule and conduct appointments and negotiate a win/win solution for both parties * Build rapport with the sellers to overcome objections to get the deal signed * Make calls and drive neighborhoods to develop new leads * Must be driven and have the mindset to want more financially * Use the CRM daily to update and stay on task until deals are closed * Communicate efficiently and effectively with all parties involved * Close contracts in a timely manner * Willing to learn the industry and help us maintain and grow our marketplace position * Attend business meetings and trainings as required * Perform other administrative tasks and special projects as assigned **Position Requirements and Skills:** * Must be fluent in English and Spanish. * Must have business and/or sales experience (with a proven track record) * Must be ambitious! We’re looking for a real “Go\-Getter” who wants to serve and add value * Lives out our core values – Faith, Integrity, Teamwork, Respect, Commitment, Growth * Professional in attitude and appearance * Possess the ability to connect with a variety of personalities * Extremely strong phone skills; ability to set and close appointments over the phone * Ability to use or quickly learn real estate specific CRM and marketing/lead technologies * Be a team player who thrives working with a tight\-knit company where their activities directly * affect the bottom line * Someone who thinks and acts like an entrepreneur and takes an ownership mentality in all that is done in this position * Ability to perform intermediate tasks in the Google Docs and/or MS Office Suite (Word, Excel,PowerPoint) * Outstanding written, grammar, \& verbal communication skills with ability to interact with all levels of an organization * Must possess excellent organization and planning skills * Must possess problem solving skills * Excellent time management skills and ability to adhere to schedules/deadlines * Must be dependable and safety oriented * Self\-motivated and results driven with proven ability to succeed * Ability to work some nights and weekends * Enthusiastic about providing best possible customer service for clients and customers * A role up your sleeves, and all hands\-on deck mentality to cross functional tasks and assignments * Strong relationship management and the ability to drive multiple tasks to completion successfully * Resourceful team player and a positive “can\-do” attitude * Ability to work in a fast\-paced environment * Negative pre\-employment drug screen and ability to pass criminal background check * Good attendance record * Limited travel as required Job Type: Full\-time

111411, Los Mártires, Bogotá, Colombia

Specialist I - Control Center (CO)646282091164171223

Specialist I - Control Center (CO)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! **Job Details** =============== **Responsibilities:** * Professionally answer emails directed to the Customer Service Department * Create new shipment orders for both domestic and international routes. * Validate new orders received from the customer portal to ensure the accuracy of information and documentation. * Works closely with all global customer services teams. * Utilize World Courier’s operational tools to search import requirements. * Advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements). * Pre\-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc. * Entering clear and precise notes/instructions of customer expectations into the job file. * Liaises with other World Courier offices/departments to find solutions to meet customers’ needs better. * Monitoring shipment during transport and reacting flexibly to any deviation from the plan. * Give proper instructions to Ops to handle the shipment correctly. * Communicate with national and international stations and agents. * Continuously checks shipment status, provides regular customer updates, and involves offices on shipment milestones. * Flexible work schedule (24\-hour company will require overtime, holiday schedules, and weekend shifts as necessary). * Compliance with all appropriate policies, procedures, safety rules, and regulations. * Performs related duties as assigned. . **Education:** * bachelor’s degree in business, supply chain management or a related field. **Work experience:** * 1\-2 years’ experience in logistics and/or operations management **Skills and Knowledge:** * Effective English communication, including writing, speaking, and interpersonal communication. * Quick critical thinking and problem\-solving abilities * Excellent customer service and client relations skills * Organization and time management skills. * Good collaboration and teamwork abilities * Ability to work in a fast\-paced environment. * Ability to use computers, software, and other technology to manage shipping orders and communicate. * Understanding of the supply chain, including common obstacles and effective solutions * Strong geography knowledge * Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others. * Strong organizational skills, and attention to detail * Self\-motivated and uses own initiative. **What Cencora offers** ======================= Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time**Affiliated Companies** ======================== Affiliated Companies: World Courier de Colombia S.A.**Equal Employment Opportunity** ================================ Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non\-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888\.692\.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request\-by\-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

111411, Los Mártires, Bogotá, Colombia

Specialist II -Control Center646282091321631224

Specialist II -Control Center

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! **Job Details** =============== **Responsibilities:** * Professionally answer emails directed to the Customer Service Department * Create new shipment orders for both domestic and international routes. * Validate new orders received from the customer portal to ensure the accuracy of information and documentation. * Works closely with all global customer services teams. * Utilize World Courier’s operational tools to search import requirements. * Advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements). * Pre\-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc. * Entering clear and precise notes/instructions of customer expectations into the job file. * Liaises with other World Courier offices/departments to find solutions to meet customers’ needs better. * Monitoring shipment during transport and reacting flexibly to any deviation from the plan. * Give proper instructions to Ops to handle the shipment correctly. * Communicate with national and international stations and agents. * Continuously checks shipment status, provides regular customer updates, and involves offices on shipment milestones. * Flexible work schedule (24\-hour company will require overtime, holiday schedules, and weekend shifts as necessary). * Compliance with all appropriate policies, procedures, safety rules, and regulations. * Performs related duties as assigned. . **Education:** * bachelor’s degree in business, supply chain management or a related field. **Work experience:** * 1\-2 years’ experience in logistics and/or operations management **Skills and Knowledge:** * Effective English communication, including writing, speaking, and interpersonal communication. * Quick critical thinking and problem\-solving abilities * Excellent customer service and client relations skills * Organization and time management skills. * Good collaboration and teamwork abilities * Ability to work in a fast\-paced environment. * Ability to use computers, software, and other technology to manage shipping orders and communicate. * Understanding of the supply chain, including common obstacles and effective solutions * Strong geography knowledge * Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others. * Strong organizational skills, and attention to detail * Self\-motivated and uses own initiative. **What Cencora offers** ======================= Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time**Affiliated Companies** ======================== Affiliated Companies: World Courier de Colombia S.A.**Equal Employment Opportunity** ================================ Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non\-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888\.692\.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request\-by\-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

111411, Los Mártires, Bogotá, Colombia

Tier II Technical Support Team Lead646162605050891225

Tier II Technical Support Team Lead

**About** **Owner.com** Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first\-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. **Our vision** We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here **Our traction** Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.* **Our team** Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. **Where we work** Owner is a remote\-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in\-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. **Why we are looking for you** We’re looking for a **strategic, technically strong, and people\-focused Tier II Support Team Lead** to help scale and elevate our growing Tier II team. If you love solving complex problems, developing others, improving systems, and driving operational excellence, this role is for you. The Tier II Support Team Lead will guide a small but high\-impact team responsible for resolving advanced technical issues, supporting integrations, and shielding the Engineering org from unnecessary escalations. You’ll play a key role in **coaching the team**, **refining processes**, **owning performance metrics**, and working cross\-functionally with Support, Product, and Engineering to continuously raise our bar for quality. This role is remote with a strong emphasis in **Mexico City** or **Bogota Columbia.** ### **The impact you will have** * + **Elevate the technical strength of Support:** You’ll coach Tier II specialists to become confident, consistent, and high\-performing troubleshooters capable of handling complex customer and system issues. + **Improve quality across the entire Support org:** Through QA calibration, SOP governance, and training partnerships, you’ll help reduce repeat escalations and improve customer experience end\-to\-end. + **Increase operational efficiency:** By refining workflows, monitoring team metrics, and driving clearer processes, you’ll help Tier II meet and exceed goals around SLA adherence, one\-call resolution, and productivity. + **Scale Tier II sustainably:** You’ll help build the systems, documentation, and training required for Tier II to grow into a fully mature technical support function. ### **Who you’ll work with** * + Report directly to the Director of Support + Work closely with Tier II Technical Support Agents — guiding their growth through coaching, 1:1s, feedback, and technical mentorship. + Partner closely with Support Team Leads, Support Enablement, and our QA Analyst to drive quality and training initiatives. + Work cross\-functionally with Product Managers and Engineering Leads, especially across integrations, POS, and recurring technical issues. + Collaborate with CSM, Launch, and other customer\-facing teams to strengthen escalation paths, knowledge sharing, and troubleshooting practices. ### **✅ What we’re looking for** * + 3–6 years of customer support or technical support experience, ideally in SaaS. + 1–3 years of experience coaching, mentoring, or leading a technical support function (Team Lead, SME, Supervisor, or similar). + Strong technical troubleshooting skills—comfortable digging into complex workflows, APIs, integrations, sync logic, and platform behavior. + Proven ability to elevate team performance through coaching, QA calibration, and feedback loops. + Familiarity with Salesforce, RingDNA/Talkdesk, Jira/Linear, admin consoles, log analysis, or similar support tools. + Comfortable managing escalations and communicating clearly with both technical and non\-technical audiences. + Skilled in identifying patterns, surfacing product gaps, and advocating for long\-term fixes. + A calm, supportive leader who thrives in fast\-paced, high\-volume environments. + Spanish/English bilingual fluency is a strong plus. + Restaurant, hospitality, or marketplace support experience is a plus. ### **Pay and benefits** * + The estimated yearly compensation for this role is the local equivalent to $35,000 USD. + Other benefits include comprehensive health coverage, work from anywhere, unlimited PTO \- plus extra fun perks! **Notice \- Employment Scams** Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

111411, Los Mártires, Bogotá, Colombia

COP 35,000/year

Support Lead, West646162600976651226

Support Lead, West

**About Time Doctor** Time Doctor is a productivity analytics platform used by thousands of companies worldwide to measure, understand, and improve how work gets done. With 150\+ team members across 45\+ countries, we’re a fully remote, async\-first, and deeply global team. **Why Join Us** 100% remote and async\-first Mission\-driven company shaping the future of work Strong product\-market fit with tens of thousands of users (and growing) Collaborative, humble, high\-performing team Competitive pay \+ PTO **The Role** As the Support Lead, West at Time Doctor, you'll lead and provide guidance to our Western\-based technical support team while ensuring that customers receive expert assistance. This “player\-coach” role involves hands\-on oversight of troubleshooting software issues, account setup, training, and integrations. As a support team leader, you will be expected to maintain our world\-class SaaS standards, focusing on metrics such as First Response Time (FRT), Resolution Time (RT), and Customer Satisfaction (CSAT). **What You’ll Do** * Lead and coach a team of technical support specialists, helping them troubleshoot software, account setup, and integration issues. * Assist with handling tickets for complex technical issues and/or customer escalations. * Provide guidance on handling customer inquiries through chat, email, remote sessions, and video calls. * Monitor and maintain high levels of performance in key areas like First Response Time (FRT), Resolution Time (RT), and Customer Satisfaction (CSAT). * Manage team schedules and ticket coverage to ensure our 24/7 support commitment * Champion an AI\-First approach by using AI tools in daily support work, speeding up investigations, and identifying automation opportunities that cut manual effort and improve accuracy and customer experience. * Collaborate with Sales and Customer Success Managers (CSMs) to ensure a seamless customer experience and escalate complex issues when necessary. * Conduct regular training sessions to ensure the team is well\-versed in best practices, new platform features, and troubleshooting techniques. * Analyze customer\-reported issues and work closely with the product team to resolve bugs and enhance platform functionality. Continuously assess and improve internal support processes, ensuring an efficient, high\-quality customer experience. **What You Need** * 3\+ years of experience in a customer support or technical support role within a B2B SaaS company, with at least 1 year in a leadership or team lead role. * Proficiency in service desk software (HubSpot, Jira, etc.) and knowledge of support workflows. * Strong understanding of SaaS applications and troubleshooting methodologies. * Proven ability to manage, motivate, and guide a team of technical support specialists. * Ability to analyze and explain complex technical issues to both customers and internal teams. * Excellent written and verbal communication skills in English. * Self\-motivated with a strong ability to work independently in a remote environment. * Passion for customer success and improving the overall customer experience. **Technical Skills** * Proficiency in log interpretation and debugging using text editors like Notepad\+\+. * Experience using browser developer tools for troubleshooting (Console, Network, Service Worker). * Basic understanding of REST APIs (GET, POST, PUT, DELETE) * Experience in application installation in different operating systems. * Working knowledge of Active Directory setup and group policies. * Experience using AI\-powered tools to enhance troubleshooting efficiency, support investigations, and identify opportunities to streamline repetitive or manual support work. * Familiarity with MDM solutions for SaaS application deployment. * Fluency in Spanish and/or Portuguese is a plus. **Preferred Locations** LATAM **Our Hiring Approach** This is a **full\-time, 100% remote role.** **Equal opportunity employer** — we deeply value diversity and inclusion. We welcome applicants of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. ️ We **hire globally**. Depending on your location, you may join as a full\-time employee or contractor. Our Talent Attraction team will walk you through all the details during your first interview. **About Us** Our vision is to become the **most trusted productivity and time\-tracking platform** for remote teams. We help companies and employees **do their best work**, empowering people to thrive wherever they are. We believe **geography shouldn’t limit opportunity** — office life is outdated, and flexibility is the future. With **150\+ team members across 40\+ countries**, we’re a diverse, fully remote, and async\-first team. We’re looking for **innovative, globally minded people** who want to help modernize remote work. Learn more about us here: https://people.timedoctor.com

111411, Los Mártires, Bogotá, Colombia

Bilingual Healthcare Agent646162601128991227

Bilingual Healthcare Agent

Through our partners, Conduent delivers mission-critical services and solutions to Fortune 100 companies and more than 500 governments, creating exceptional outcomes for our clients and the millions of people who rely on them. You have the opportunity to thrive personally, make a difference, and be part of a culture where individuality is noticed and valued every day. **Job Track Description:** *Through our dedicated associates, Conduent delivers mission\-critical services and solutions on behalf of Fortune 100 companies and over 500 governments \- creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.* JOIN OUR TEAM AS A HEALTH CARE PROFESSIONAL! **What You Will Do in This Role:** Provide **exceptional service** for 100% of all customer interactions (calls, chats, social media, video conferences, etc.), ensuring customer satisfaction. Manage customer requests, providing solutions and information while adhering to campaign protocols. **Register and report** customer information in real\-time, following established guidelines and systems. **What We Offer:** Competitive salary. **Indefinite\-term contract:** guaranteed stability. **100% remote work:** connectivity allowance provided, and equipment supplied. **Office hours:** Monday to Friday, full\-time. Salary increase on your work anniversary. Free access to our e\-learning platform. Discounts at language schools to perfect your skills. A day off for your birthday. **Requirements:** **Education or experience related to healthcare/health** (or the health sector). **Advanced English** proficiency level. Excellent communication skills. **Experience Level: Senior** (2 to 6 years). Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For U.S. applicants: Individuals with disabilities who need a reasonable accommodation to apply for or compete for employment at Conduent may request such accommodation by clicking the following link, completing the accommodation request form, and submitting the request using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox, download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

111411, Los Mártires, Bogotá, Colombia

NOC Analyst646162601922581228

Job Description **Role:** * NOC Analyst **Requirements:** * **Education:** Technical or Technological degree in Systems, or final-semester student in Systems Engineering, Networks, Telecommunications, or related fields. * **Experience:** Minimum six (6) months in Network Support, Help Desk, Diagnostic Services, Level 0 and Level 1 Support. **Working Conditions:** * Work Location: Bogotá. * Work Modality: Hybrid. * Contract Type: Fixed-term contract. * Salary: $1,557,140. * Other benefits include: Growth opportunities within a dynamic and collaborative environment. This job posting is published under the exclusive ownership of ticjob.co Apply now SDT Ingeniería is a technology operator with over 15 years of experience in the telecommunications and digital transformation sectors; innovation and dynamism are core to our principles—we strive to make technology simple and accessible for all people across Colombian territory. View all >

111411, Los Mártires, Bogotá, Colombia

COP 1,557,140/year

Associate Contract Manager (Renewal Specialist) - (Latam & NAM Accounts)645608692111381229

Associate Contract Manager (Renewal Specialist) - (Latam & NAM Accounts)

**Resumes MUST be submitted in English.** ----------------------------------------- As an Associate Contract Manager for our 1:Many (Scaled) Customer base at HubSpot you will be responsible for handling all assigned customer contract inquiries in a timely manner for customers in NAM and LATAM. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer\-focused, results\-driven organization, you will be responsible for managing a high volume of account\-related tasks and customer inquiries centered on maximizing customer investment with HubSpot. **In this role, you'll get to:** * Resolve a high volume of customer inquiries in a timely manner while providing exceptional customer service. * Communicate directly with customers and internal colleagues to ensure the accurate execution of customer renewals. * Solve complex billing issues that require extensive analysis while moving through different scenarios and systems. You will work in conjunction with other internal teams including Customer Success, Accounts Receivable, and Sales, as well as partnering with Business Enablement on ways to enhance our billing infrastructure. * Contribute to the growth of the contract management organization by providing feedback and piloting new processes and playbooks. **We are looking for people who:** * Are fluent in Spanish and English * Portuguese is a PLUS. * Are passionate about creating a great customer experience * Show clear communication skills with the ability to effectively lead a phone conversation * Have healthy negotiation and interpersonal problem\-solving skills * Seek to understand multiple perspectives in a situation * Embrace a dynamic and motivating environment * Invest in relationships with customers and colleagues * Contribute to a positive team environment of equality and inclusion *We know the**confidence gap* *and* *impostor syndrome* *can get in the way of meeting spectacular candidates, so please don't hesitate to apply — we'd love to hear from you.* ***If you need accommodations or assistance due to a disability, please reach out to us*** ***using this form******.*** *At HubSpot, we value both flexibility and connection. Whether you're a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in\-person onboarding. If you join our broader Product team, you'll also attend other in\-person events such as your Product Group Summit and other gatherings to continue building on those connections.* *If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements* ***Massachusetts Applicants:*** *It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.* ***Germany Applicants:*** *(m/f/d) \- link to HubSpot's Career Diversity page* *here**.* ***India*** ***Applicants:*** *link to HubSpot India's equal opportunity policy* *here**.* **About HubSpot** HubSpot (NYSE: HUBS) is an AI\-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer\-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt \& Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We're building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award\-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: * *HubSpot Careers* * *Life at HubSpot on Instagram* *By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's* *Recruiting Privacy Notice* *for details on data processing and your rights.*

111411, Los Mártires, Bogotá, Colombia

Previous
1(current)
2
3
More
13
Next

Popular Cities

Mosquera Customer Service - Call Center Recruitment Tenjo Customer Service - Call Center Recruitment Funza Customer Service - Call Center Recruitment Santa Rosa de Osos Customer Service - Call Center Recruitment Amalfi Customer Service - Call Center Recruitment Cundinamarca Customer Service - Call Center Recruitment Bello Customer Service - Call Center Recruitment Antioquia Customer Service - Call Center Recruitment Envigado Customer Service - Call Center Recruitment Copacabana Customer Service - Call Center Recruitment

Help

Support and feedback

Cookie

Cookie Settings

Our Apps

Download on the

APP Store

Download

Get it on

Google Play

© 2025 Servanan International Pte. Ltd.