Sharepoint Customer Engineer Bilingual (English and Spanish)

Description

Summary: Seeking a highly skilled Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design to deliver advanced technical solutions to enterprise and government clients. Highlights: 1. Customer-facing role delivering advanced technical solutions for SharePoint 2. Fluent in English and Spanish, providing expert SharePoint guidance 3. Focus on optimizing on-premises and cloud-based SharePoint environments **JOB SUMMARY** – We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design. In this customer\-facing role, you will work directly with enterprise and government clients to deliver advanced technical solutions, migrations, and optimizations for both on\-premises and cloud\-based SharePoint environments. You will serve as a trusted advisor, providing technical expertise in architecture, deployment, troubleshooting, and best practices to help customers achieve business success with Microsoft technologies. ***We need someone fluent in both English and Spanish.*** **Responsibilities** * Plan, deploy, operate, and optimize on\-premises, hybrid, and online SharePoint environments. * Deliver technical workshops, training, and advisory sessions covering SharePoint Server and SharePoint Online. * Analyze and troubleshoot complex SharePoint infrastructure and configuration issues, providing effective resolutions. * Lead customer engagements focused on SharePoint migration, activation, and optimization. * Collaborate with customer development teams, offering guidance on SharePoint development best practices. * Automate and manage environments using PowerShell, CSOM, and related tools. * Ensure system reliability, performance, and security across SharePoint and Microsoft 365 workloads. * Support customers in implementing Microsoft 365 data governance, archiving, and backup strategies. * Stay current on emerging Microsoft technologies and frameworks to guide customers in digital transformation. **Qualifications** * 8\+ years of experience in customer\-facing roles such as systems architecture, administration, operations, software support, or IT consulting. * Proven experience delivering SharePoint technical support and consulting services to enterprise or government clients. * Strong background in SharePoint infrastructure administration, deployment, and migration (on\-premises, hybrid, and online). * Proficiency with PowerShell, SharePoint Client Side Object Model (CSOM), and Graph API. * Knowledge of Azure infrastructure (IaaS, PaaS, SaaS), SQL Server configuration, and SharePoint DB maintenance. * Familiarity with Microsoft 365 Archive, Data Security, and Governance solutions for SharePoint and OneDrive. * Bachelor’s or Master’s degree in Information Technology or related field (or equivalent experience). * Prior experience or exposure to Sharepoint Viva * Excellent communication skills (written and verbal) with a strong customer focus. **Preferred / Optional Skills** * Advanced knowledge of SQL Server, Graph API, and Microsoft 365 Backup/Archive. * Experience with Azure DevOps, GitHub, and CI/CD lifecycle concepts. * Familiarity with Well\-Architected Framework and Cloud Adoption Framework principles. * Experience with SharePoint Framework (SPFx), JavaScript, REST APIs, and custom development (including web parts). * Relevant Microsoft Certifications in SharePoint or related technologies are a plus. **\#WFH** **\#LI\-Remote** \#ConcentrixCatalyst