An important hotel located in the northern part of the city is currently seeking a person to work as a Receptionist, with the following profile: Technical or Technologist degree in hospitality or related fields, with a minimum of 2 years of experience in the position at mid-range or high-end hotels. Knowledge of the Zeus system and English language proficiency are preferred. The role's mission is to serve as the primary point of contact, ensuring that the guest experience is positive and seamless from arrival to departure. This includes managing check\-in and check\-out procedures, handling reservations, answering inquiries, resolving issues, and projecting a professional and welcoming image of the hotel. The receptionist serves as the first and last impression of the establishment, efficiently managing the front desk and acting as a key liaison for other departments. Key functions and responsibilities include: \- Greet, guide, and assist guests, responding to their questions and ensuring their stay is satisfactory. \- Carry out check-in and check-out processes, including identity verification, key distribution, and billing. \- Manage room reservations and other services via phone calls, emails, or online systems. \- Respond to phone calls, manage emails, and act as the main contact between guests and other hotel departments such as housekeeping and maintenance. If you are interested and meet the requirements, please send your resume to seleccion@hotelesb3\.com Position type: Full-time