TECHNICAL AGENT 11908

Description

Job Summary: We are seeking a professional to add value to our customers by providing accurate and timely information, and delivering service according to campaign requirements. Key Highlights: 1. Career plan 2. Personal and spiritual growth programs 3. Discounts with various partners **Job Description** ---------------------- Add value to our customers by providing accurate and timely information. Deliver service in accordance with the requirements of the campaign. **Candidate Requirements** -------------------------- * Technical or technological degree + Minimum 1 year of experience in call center or face-to-face customer service + Proficiency in office tools, information analysis, and management. **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to this position 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if your profile matches what we are looking for, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are Colombia’s first Contact Center and BPO, with over 28 years of experience delivering comprehensive solutions to public and private sector companies for customer service and management. Thanks to our track record and commitment to our purpose — "Improving lives, our commitment" — since 2021 we have been certified as a BIC (Benefit for Collective Interest) company, reinforcing our ongoing dedication to generating well-being and efficiency for our clients and employees, as well as our commitment to contributing to social and environmental issues in our country. We have more than 6\.500 employees — the \#OSFamily — across the national territory, working for Colombia’s and Latin America’s most important companies and institutions to transform experiences. **Our Benefits** ----------------------- * Career plan * Personal and spiritual growth programs * Discounts with various partners * Employee fund membership