Description
Job Summary:
A leading commercial sector company is seeking a Customer Service Assistant passionate about football for LF10, focused on delivering the best service and support.
Key Highlights:
1. Customer Service Role Fully Focused on Football
2. Opportunity to Work in an Exclusive Store for Football Enthusiasts
3. Development of Customer Service and Problem-Solving Skills
A leading commercial sector company seeks a Customer Service Assistant who is passionate about football and eager to learn more through our exclusive LF10 store — fully dedicated to football — to help us deliver outstanding service and support to our customers, with excellent verbal and written communication skills, service orientation, and problem-solving ability, as well as responsibility and punctuality.
**What You Need**
* Preferably male.
* High school diploma, technical, or technological degree in administrative, commercial, or related fields.
* Minimum 6 months of customer service experience.
* Basic Excel skills (data entry, filters, simple tables).
* Experience in managing and preparing reports.
* Basic knowledge of office software.
**Main Responsibilities**
* Provide timely and courteous customer service (via phone and digital channels).
* Register and update customer information in databases.
* Handle requests, complaints, and claims.
* Prepare periodic customer service reports.
* Follow up on cases and ensure their timely resolution.
* Support administrative processes within the department.
If this vacancy suits you, please send your resume to recursoshumanos@globalbrands.com.co
Employment Type: Full-time
Work Location: On-site