Faster chat, better deals — Get the App

Call Center Collections Agent

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking collections agents to manage delinquent portfolio recovery with excellent customer service and communication skills, and a results-oriented mindset. Key Highlights: 1. Delinquent portfolio recovery management 2. Excellent customer service attitude and communication skills 3. Ability to work autonomously with a results-oriented approach Are your skills oriented toward delinquent portfolio collections? We are looking for collections agents to perform delinquent portfolio recovery activities. Requirements: * Minimum education: High school diploma * Excellent customer service attitude and communication skills. * Minimum 6 months of experience as a customer service advisor or in collections (mandatory). * Basic knowledge and proficiency in office software tools. * Ability to work autonomously with a results-oriented approach. * Must possess the ability to listen, understand, and propose solutions to customers. Employment Conditions Offered: * Working hours: Monday to Friday, 7:00 a.m. to 5:00 a.m. (1 hour overtime) * Contract type: Indefinite-term contract. * Base salary: SMLV \+ Collections incentives \+ Transportation allowance \+ Statutory benefits. * Work location: Bogotá, La Castellana. Apply now, demonstrate your interest in portfolio recovery and your customer service skills, and become part of the future of our call center. Job type: Full-time Work location: On-site employment

Some content was automatically translated

Posted by

Valentina Rodríguez

Indeed · HR

Location

Valentina Rodríguez

Indeed · HR

Similar jobs

Call Center Collections Agent job by Indeed in 2026 | ok.com