Description
Job Summary:
We are seeking collections agents to manage delinquent portfolio recovery with excellent customer service and communication skills, and a results-oriented mindset.
Key Highlights:
1. Delinquent portfolio recovery management
2. Excellent customer service attitude and communication skills
3. Ability to work autonomously with a results-oriented approach
Are your skills oriented toward delinquent portfolio collections?
We are looking for collections agents to perform delinquent portfolio recovery activities.
Requirements:
* Minimum education: High school diploma
* Excellent customer service attitude and communication skills.
* Minimum 6 months of experience as a customer service advisor or in collections (mandatory).
* Basic knowledge and proficiency in office software tools.
* Ability to work autonomously with a results-oriented approach.
* Must possess the ability to listen, understand, and propose solutions to customers.
Employment Conditions Offered:
* Working hours: Monday to Friday, 7:00 a.m. to 5:00 a.m. (1 hour overtime)
* Contract type: Indefinite-term contract.
* Base salary: SMLV \+ Collections incentives \+ Transportation allowance \+ Statutory benefits.
* Work location: Bogotá, La Castellana.
Apply now, demonstrate your interest in portfolio recovery and your customer service skills, and become part of the future of our call center.
Job type: Full-time
Work location: On-site employment