LSA Service Sales Executive

Description

Job Summary: Lead sales service teams in Colombia, Chile, and Mexico, driving commercial growth, developing talent, and ensuring operational excellence. Key Highlights: 1. Leadership of multicultural sales service teams 2. Management of strategic customer portfolios and business development 3. Consultative approach and strategic vision for commercial results **Key Responsibilities** * Supervise, develop, and support the Service Sales team across **Colombia, Chile, and Mexico**, fostering a high-performance culture and continuous development. * Define commercial priorities and monitor key performance indicators (KPIs), pipeline, and team forecasts. * Support the team in identifying business opportunities, conducting strategic negotiations, and closing contracts. * Ensure proper execution of commercial strategies defined by regional leadership. * Manage a personal portfolio of strategic customers, developing new business and increasing recurring service sales. * Identify opportunities for **cross\-selling**, **up\-selling**, and expansion of the service portfolio. * Act as a **Trusted Advisor**, understanding customer needs and proposing high-value-added solutions. * Ensure timely and accurate CRM data entry by the team. * Collaborate closely with Engineering, Operations, Customer Service, Marketing, and other internal departments to ensure an excellent customer experience. * Continuously monitor team performance through coaching, feedback, and development plans. * Prepare management reports, market analysis, and action plans to drive commercial results. * Stay updated on market trends, competition, and technologies related to critical infrastructure and data centers. * Ensure compliance with Vertiv’s commercial policies, compliance requirements, and internal processes. **Requirements** **Mandatory Requirements** * Bachelor’s degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Business Administration, or related fields. * **6 to 10 years of experience** in consultative B2B sales, preferably in critical infrastructure, data centers, power, HVAC, or related industries. * Prior experience leading commercial teams. * Experience managing strategic accounts and large enterprise customers. * Technical knowledge of data center infrastructure, including electrical, thermal, and service solutions. * Experience using CRM systems and managing commercial pipelines. * Intermediate or advanced proficiency in Microsoft Office (Excel, PowerPoint, Word). * Excellent leadership, communication, negotiation, and influencing skills. * Ability to develop people, deliver coaching, and manage team performance. **Desirable Requirements** * Postgraduate degree or MBA in Commercial Management, Administration, Marketing, or related fields. * Familiarity with Power BI. * Intermediate or advanced English proficiency. * Advanced Spanish (for candidates from Brazil or other non-Spanish-speaking countries). **Competencies** * Inspirational leadership. * Management of multicultural teams. * Results orientation. * Strategic business vision. * Consultative approach. * Negotiation and influencing capability. * Data-driven decision making. * Planning and organization. * Excellent interpersonal communication. * People development. * Collaborative work. * Customer orientation. **Work Conditions** * Hybrid work involving customer visits, commercial team support, and internal meetings. * Willingness to travel frequently to **Colombia, Chile, and Mexico**, as well as other Latin American countries as required. * Availability to travel **50% to 75% of the time**, based on business needs. **Why Join Vertiv?** At Vertiv, you will be part of a global leader in critical infrastructure solutions, leading multicultural teams and directly contributing to the growth of the services business across Latin America. This role offers the opportunity to combine strategic leadership with active sales involvement, delivering significant impact on both commercial outcomes and talent development within a dynamic, collaborative, and innovative environment.