Customer Service Coordinator

Description

Job Summary: The Services Director will lead the customer support and service team, ensuring efficient and effective service delivery, and support the implementation of technological solutions. Key Responsibilities: 1. Lead the customer support and service team 2. Ensure efficient and effective customer service 3. Support the implementation and maintenance of technological solutions The Services Director will be responsible for leading the customer support and service team, ensuring efficient and effective service delivery. Additionally, they will support the implementation and maintenance of the company's technological solutions, manage communication with customers, and ensure compliance with service level agreements (SLAs). Experience: * Customer service: 2 years (Preferred) Willingness to travel: * 25% (Preferred) Work location: On-site employment