HVAC Service Technician

Description

Position Summary: Johnson Controls is seeking a technician to maintain and repair critical HVAC cooling equipment in Colombia, ensuring customer satisfaction. Key Highlights: 1. Support the operational continuity of critical cooling equipment. 2. Strengthen the service department and support chillers utilizing new technologies. 3. Opportunity to contribute to customer satisfaction and team performance. At Johnson Controls, we help create more efficient, safe, and comfortable environments through customer-focused HVAC solutions and services. In this role, you will support the operational continuity of critical cooling equipment for customers in Colombia. This opportunity focuses on strengthening the service department and supporting YMC2 and YZ chillers, Asian product lines, and large-capacity units incorporating new technologies—deployed at customers such as SUPER DE ALIMENTOS, PLAZA CLARO, LLANO GAS, and other demanding environments. **Role Summary** You will be responsible for performing preventive maintenance, repairs, replacements, installations, and commissioning of HVAC equipment under general supervision. You will also interact directly with customers to ensure a professional, timely, and satisfaction-focused service experience. Willingness to provide operational and service training for our equipment following startup or commissioning is required. **Key Responsibilities** * Perform preventive maintenance on assigned chillers and HVAC equipment to ensure reliable operation. * Execute repairs, replacements, installations, and commissioning of equipment across varying levels of complexity. * Provide support for YMC2 and YZ chillers, Asian product lines, and large-capacity chillers incorporating new technologies. * Diagnose mechanical, electrical, and control system failures and propose effective corrective actions. * Interact directly with customers during service interventions, clearly explaining findings and service recommendations. * Manage assigned work to meet timelines, execution quality, and customer satisfaction. * Accurately document all activities performed, technical findings, and service closure for each job. * Coordinate with internal teams to prioritize interventions and follow up on open cases. **How You’ll Do It** * Approach every intervention with responsibility, safety, and integrity—caring for both equipment and the customer’s environment. * Stay close to actual work and customer needs to focus on what delivers the greatest operational impact. * Work with discipline in diagnosis, execution, and documentation, applying technical judgment to resolve root causes—not just symptoms. * Strive for daily improvement through clear communication, continuous learning, and practical problem-solving. * Collaborate with colleagues and other departments to deliver consistent, reliable, and business-priority-aligned service. **Qualifications** * University degree with a minimum suggested 1 year of experience, or a 2-year technical degree with a minimum suggested 6 years of experience, or an equivalent combination of education and experience. * Experience servicing HVAC equipment, especially in maintenance, repair, installation, and commissioning. * Ability to work under general supervision, self-organize tasks, and meet time and quality commitments. * Skill to interact professionally, clearly, and solution-oriented with customers. * Practical knowledge of diagnosing and resolving failures in refrigeration and cooling equipment. * Basic knowledge of absorption chillers, preventive maintenance, and an introduction to thermal districts. * Availability to support critical equipment and respond to field service requirements. **Why Join Us** This position offers you the chance to strengthen the service function within a technically challenging environment, work with cutting-edge equipment, and support customers who rely on dependable operations. You will have the opportunity to directly contribute to customer satisfaction and the service team’s performance. If you want to apply your HVAC expertise to demanding customers and high-impact equipment, we want to meet you. Apply now—and let’s talk.