Bilingual Collections Agent

Description

Job Summary: We are seeking a dynamic, results-oriented Bilingual Collections Representative to contact customers, negotiate payment agreements, and deliver exceptional service. Key Highlights: 1. Contacting customers regarding overdue invoices 2. Negotiating payment agreements 3. Excellent customer service and relationship building We are looking for a dynamic, results-oriented Bilingual Collections Representative to join our team. **Key Responsibilities:** * Contact customers with overdue invoices * Review account statements * Negotiate payment agreements * Deliver excellent customer service and build strong relationships **Requirements:** * English proficiency level B1\-B2 * Proven experience in bilingual collections * Excellent communication and negotiation skills * Customer-oriented mindset **Working Conditions:** * 44 hours per week * Salary: 2\.900\.000 COP \+ variable incentives * Operating hours: 8:00 AM to 6:00 PM * Weekends off We want to meet you! Apply now and become part of our growing team. Employment Type: Full-time, Permanent Work Location: On-site