Qualification Coordinator

Description

Position Summary: A health professional with experience in qualification, responsible for coordinating personnel, ensuring regulatory compliance, and managing operational and quality processes for customers and the company. Key Highlights: 1. Coordination and management of audit staff and assistants. 2. Ensuring compliance with customer qualification requirements. 3. Comprehensive management of internal and external processes, including IVC visits. **QUALIFICATION COORDINATOR** HEALTH PROFESSIONAL WITH QUALIFICATION EXPERIENCE On-site work from Monday to Friday; occasional virtual availability on Saturdays. Indefinite-term contract Salary to be agreed upon plus performance-based bonus *RESPONSIBILITIES* * Coordinate and assign tasks to supervised personnel (auditors and assistants), ensuring fulfillment of their duties. * Support and accompany scheduled visits by the Health Secretariat to assigned providers. * Resolve technical and operational queries from the team and customers. * Train and update supervised personnel. * Ensure compliance with customer qualification requirements. * Monitor improvement plans generated by auditors. * Present operational management reports at board meetings. * Ensure achievement of management, process, and outcome indicators. * Manage internal qualification processes for each customer. * Ensure timely submission of mandatory reports for each customer. * Supervise execution of contracts signed by customers. * Coordinate and supervise contracts with suppliers and strategic partners. * Support accounts receivable management to ensure its reduction. * Manage IVC visits, from planning through follow-up. * Manage filing or collection of processes with regulatory authorities. * Manage internal company processes according to quality standards. * Conduct concomitant or diagnostic audits when required. * Ensure continuity of processes under supervision. * Provide virtual support for extraordinary or unscheduled IVC visits. * Stay updated on regulatory changes and communicate relevant updates to the team. * Develop training programs for the team and customers. * Ensure achievement of commercial and operational targets. * Other duties related to the position Workplace: On-site employment